Hurrecane Reviews 

I never got to try out a Hurrecane bike even though I paid for one to be delivered.
I was not pleased the bike was scheduled for 7-10 days delivery thinking it was within 48 hours before making payment and was really unimpressed with Hurrecanes lack of contact after payment was made but no bike delivered and was even more disappointed when they informed me the bike was due for delivery after the 7-10 working days which turned out to be 15 full days since payment.
Their lack of understanding how a late delivery could inconvenience me and short blunt replies to my questions was not pleasing and enough for me to send a negative 3 star trust pilot review especially as positive 5 star trustpilot reviews was what sold me the offer.
Shortly after posting the review they cancelled my order without consulting me stating in an email they don’t want customers like me who send negative reviews on trustpilot. They sent further emails saying they don’t want to hear from me again and that they’re glad to not have me as a customer saying they missed a bullet.
They claim to deliver to nearly every part of England and have 24/7 call out for service and repairs to any address as part of their service. They couldn’t get from reading to Epping Forrest without delay which is just over 50 miles and main roads all the way. Nationwide? Who are you trying to kid?
My worst consumer online experience ever. I’d give these guys minus 5 stars as a fair trustpilot review but 1 star is the lowest available. They seem so preoccupied by trustpilot reviews but lack customer services for payed up customers which is a terrible indication of the way they do business.
Their only saving grace was the £262 I paid for the product was refunded into my account within a few days of them cancelling my order. (I have now read Hurrecanes reply and this point is edited: They never once said my area was flagged as a hotspot for bicycle theft, these guys are ruthless on Trustpilot and downright dishonest.
I just wish they were as ruthless to deliver their products on time)

Yet again superb service from Del and Hurrecane. I've been a user now for nearly 4 years and have always been impressed by how helpful and professional these guys are.

Amazing service, Del is a great guy always talking and making me laugh and always so helpful

Great service and great bike

I got the bike with good interaction and great service I received.

Brilliant experience so far. Del was great when delivering the bike. Really informative and honest. Would recommend.

Very polite and helpful when dropping the bike off. Great price for the piece of kit. Thanks, on behalf of Sean.L

It was totally good experience. Excellent bike.exllent service

I had a service with Dell who is really amazing person and fixed my bike in less than 5mins

Wat a fantastic service. Got my m250 bike last week. It’s bloody grease lightning, a right head turner. Bloke who dropped it off was really helpful and professional. Think it’s a bargain for 75 a month.

This bike is very nice .and its very powerful full i really enjoy this bike

WARNING YOU WILL NOT GET YOUR DEPOSIT BACK!!!!

I returned the bike exactly as I received, I used their subscription to try and make some side hustle with Uber Eats but unfortunately I was ill and couldn't use it.

Now they claim the bike was damaged and because of early cancellation not only they will keep my deposit they also want me to pay extra.

Quick repair happy to be back on the road.
Cheers Del.

He is too kind
Great service great guy .

Excellent service a nd great bike

Quite service good dealing very polite good service
I am very happy thank you

so helpful and kind always ensure a speedy repair. Customer service is fantastic. Always polite and very knowledgeable with the e-bikes
Always go above and beyond to make sure the bikes are safe and in great condition
Every experience I have had has been professional and super helpful

Great bike, great service, would recommend to anyone. Special thanks to the man Del. Fantastic guy.