Hyundai Reviews 

Mr Hussain Sales Personal at Ancaster Hyundai absolutely superb performance customer caring personal. He really understands everything you needs and listens very carefully to get you a right deals you wants

Abysmal, i had a total electrical failure left on the side of the M53 no power, not even hazards, in complete darkness, only had car 14 months. No apology from anyone and a 4 month wait to get it looked at (Cheshire Oaks). The service desk wasn't even apologetic and was actually confrontational. Never again!

Will never b bying a hyundai ever again when you won't parts from there parts faling it takes months to arrive they keep giving you excuses it tuck2 months for a brand new wheel to come from when ther warranty company damaged it 3 weeks for a failed petrol cap and mechanism not good at all

I've had three Hyundai and they were all awful with terrible aftercare and your current advertisement for the Inster is embarrassing. At a time when were being divided more and more the new Inster ad takes a cringey low swipe against the older generation in a sad attempt to seem relevant. Absolutely idiotic. Would you do the same thing against other demographics. No you wouldn't.

I bought a Hiunday Santa Fe and Hiunday is refusing to cover under warranty a diagnostic on 2 differenet problems:
- a problem with the gearbox
- a problem with random fail in schedule charging
for both problems Hyundai customer service is referring to a local dealer and the dealer is charging a "diagnostic fee" even if the car is under warranty

that's an appalling service!

I have Hyundai Kona ev 2023,I change my email last September 2025 but I couldn't change my email address from the app, I contacted them in September, they told me they will email headquarter in Germany,but they did nothing again i contacted them again nothing, let me go back to September when I change my email i managed to change every account I have included banks without any problems, but Hyundai you can't change your email and they can't help you at all, I have only 4 months remaining my lease, i was planning to lease new car from Hyundai, because of luck of support I don't think I'll.

At Richmond Hyundai Southampton an i10 was ordered on 17 March 2025 the order being handled by an inexperienced salesperson, this visit being initiated following an invite by the dealership to upgrade the current vehicle. The i10 arrived at Tilbury in April 2025 but sustained damage while in the dock area and the dealership reordered a car; however they failed to inform customer of this situation prior to reordering. Despite monthly visits by the customer to the dealership, emails to them which remained unanswered and telephone calls which were not returned, it was impossible to obtain the status of this reorder. All enquiry was customer led. The customer was offered in May to have her order transferred to a different salesperson to handle, however this offer was declined as the first salesperson had handled the initial order properly, his failure being the need to fully understand the importance of communicating regularly. In Sept during a customer visit to Richmond the customer was informed by the General manager that her i10 had arrived at the dealership; this was a complete surprise as the previous week the info had been that the car status was still that of being built, this delivery info proved to be incorrect the General manager having muddled up two orders! On 1 November the customer sent an email to the CEO of Hyundai UK as there had been no real progress info from Richmond. The following day the customer received a reply from the Executive team with an apology for the situation and stating that contact would be made by themselves with Richmond. Within a few days the Supply team UK had secured an i10 in the UK and the customer was advised this would be delivered to Richmond when possible; the customer also being informed that the General manager had been requested by the Executive team to speak to the customer and offer an apology. The customer did receive a phone call from this General manager however he failed to apologise at that time or subsequently, acknowledge or take responsibility for the situation. A new experienced salesperson, Bryn Kellaway, was then delegated to take over the handling of this order.
Bryn telephoned the customer shortly after he had been appointed to handle the order to introduce himself, he was friendly in his demeanour, apologised for the ongoing issue, recognising and stressing the importance of good communication and detailing his plan of action. Bryan communicated frequently prior to delivery, finally informing the customer that the i10 had arrived at the dealership in early December and asking which date would she like for collection. The customer received several e-docs requiring signature prior to delivery which Bryn explained to her. The handover was undertaken by Bryn professionally, v smoothly every step being explained and all documents printed off for the customer. Bryn Kellaway a salesperson of 3 years experience immediately impressed the customer by his professional but friendly attitude and provided the anticipated and expected excellent customer service which rates the fully deserved 5*rating.

Never go to Hyundai Portsmouth. I have been sold an UNCHECKED car (has been proven straight away) and been treated like a scammer. Sales assistant had no knowledge. Do not recommend at all. Have been lied straight in the eyes.

I would honestly stay clear of Hyundai, we bought a car from the dealer and on the sale everything was grand and we were promised the world however I am staggered by how poor the aftercare has been.

Since purchasing the car it has been in the garage for repair 3 times within the first 12 months. It took 3 months to have an engine light diagnosed and its now going to take a further 3 months to complete the repair. 6 months driving the car with an engine fault.

Over my experience I have been misadvised by several people and when I query it nothing is ever followed up.

I relish the day that I no longer have to deal with this garage. Unfortunately there are so many faults with the car I need to see it through until the warranty expires.

Bought a 2020 Kona in August this year having a few problems with the car and losing faith in the car so today I thought I would try to change the car only to find out I would lose £4000 in 4 months after 6 years of buying my cars from Hyhundai loyalty means nothing

I have had to take my bayon into hyundai 7 times in the last 2 months and recieved attitude from a sales staff and services staff. Causing me undue stress
The staff have treated me oppolingly.

I had my Hyundai Ioniq 6 (15k miles only) recovered through Hyundai Assistance due to a total electrical failure. After a full week, nobody has even looked at the car, and no one has bothered to respond to my formal complaint sent through the official channels. For a vehicle this new and this expensive, that level of service is completely unacceptable.

Hyundai Assistance also provided me with a petrol manual loaner that does around 20 mpg — nothing remotely comparable to the EV I’m paying for, and not even an automatic. This is supposed to be the premium support included with the vehicle, yet the experience has been the opposite.

At this point, Hyundai has shown no urgency, no communication, and no accountability. Based on my experience so far, I cannot recommend Hyundai to anyone considering one of their EVs.

If I could would give them 0 stars.
Have an problem with infotainment screen and hyundai is refusing to fix under warranty, blaming me for faulty screen even you can see that problem is internal.
Hyundai dealership admitted that there's a batch of faulty screens but hyundai uk refusing that.
SCUMBAGS!!!

their alright, my dad ordered a petrol leaf blower from them which stopped working after a while. so he phoned them but they gave a whole lot of useless information and showed a video of a clearly different blower working fine and sent us the one which was allegedly ours but clearly wasn't and worked fine so they are a fair enough company, just customer service is a little dicey

Gearbox made of cheese, engine burns more oil than my central heating boiler, as dull as a wet Sunday to drive. It's going to be scrapped (gearbox replacement is £3500) and it's only a 17 plate - not quite eight years old and less than 90k! Never going near Hyundai again.

My ioniq 5n had broken down on 6th September and got towed to hyundai dealership Chislehurst and been there ever since. It took the dealership 2 weeks to even take a look it then to tell me it's iccu and hv fuse had failed. Then it took a further 2 more weeks for the warranty to be approved by hyundai. I was initially told by the dealership the parts have been ordered and will take between 2-3 weeks, I then got a called yesterday to tell me the part is now on back order and won't be in stock until January! This is will be 5 months without my car! I know the iccu fault is a common one with all hyundai and kia evs so it's a disgrace for hyundai not to have these always in stock and make customers wait at least 5 months without their car. I got given a kona ev as courtesy but I paid 66k for my 5n and if I wanted to drive a kona then I wouldn't have to pay half as much as I currently am. I call hyundai to see if they could at least give me another 5n for this waiting period and they said they "can try their best, but no promises" and all I can do again is wait and hope. This is my first experience with a hyundai car and I can promise you this is the last. Their cars are good when working but if anything goes wrong, you will get told there's nothing they can do and there will be long waiting times to get your car back!

Excellent Performance and Build Quality!

I’ve been using the Hyundai 14” / 36cm 2-in-1 1600W Electric Lawn Scarifier and Aerator for a few weeks now, and I’m genuinely impressed. It’s powerful, efficient, and easy to handle — exactly what you’d expect from Hyundai Power Products.

The 1600W motor makes light work of even the toughest patches, and switching between scarifying and aerating is quick and straightforward. The 45L collection bag is surprisingly spacious and saves a lot of cleanup time. I also love how sturdy the build feels — it’s well-balanced and clearly made to last.

My lawn looks healthier and more even already, and the 3-year warranty gives me real peace of mind. It’s definitely a great value for money and a fantastic choice for anyone serious about lawn care.

Highly recommended! 💪🌿

4 hour round to take my vehicle here for minor repair. Was promised a phone call when vehicle was ready for collection - no phone call so i set off to pick it up anyway. Got there to be told they haven't even looked at it and told me to 'take it to Stockport' - not even been bothered to look at it.
Contacted customer service to raise a complaint and had to endure email ping pong while they just say the same thing each time - pathetic excuse that they have investigated (they clearly haven't) and do i want to escalate it further (said 3 times i do).
Ongoing now for 2 months and in mean time took car somewhere else and got it fixed in 30 mins.

Don't waste your time going here....go and talk to a brick wall instead...you will get more joy out of it

on 8th October I sent Hyundai UK Headquarters, a detailed account of an appalling lack of care and service at Hyundai Macclesfield regarding vehicle service on the 7th. They took 9 days to reply with the briefest words "we've passed it to Hyundai Macclesfield to deal with". So that's how much they care about their brand here in the UK. Have I heard from Macclesfield? Not a sound. In short the vehicle was in for a safety recall, they had it all day, didn't call as promised to say ready. When I collected the car, it was unlocked and upon opening the drivers door, the stench of petrol knocked me back (good job I don't smoke!). Went back inside, service reception said "Oh it's fine that will soon clear"

🚫 Do Not Buy a Hyundai i20 (73 Plate Review)

I strongly advise against buying a Hyundai i20 — it’s been a complete disappointment and a waste of money. You expect modern reliability from a 2023 (73 plate) car, but instead, it feels like owning something from 1989 with a Hyundai badge.

⚙️ Technical & Mechanical Problems
• Software and sensor issues: frequent errors, unreliable system alerts, and intermittent failures.
• Key fob detection faults: the car often fails to recognise the key, leaving you unable to start it — extremely frustrating and unsafe.
• Air-conditioning and heating: recurring faults with the AC compressor, refrigerant leaks, and ineffective heating.

🛰️ Navigation & Safety Concerns
• Sat-nav malfunctions and connection problems make it unreliable for long journeys.
• Safety sensors are inconsistent, sometimes failing to detect hazards or triggering false alerts.

🚗 Design & Driving Issues
• Low-profile tyres make the ride uncomfortable and impractical for typical UK roads, especially in bad weather or on uneven surfaces.
• The overall build feels lightweight and not suited to real-world driving conditions.

🧰 Customer Service Experience
• Hyundai service centres have been unhelpful and dismissive. Despite ongoing issues, customer support has been poor, with long waits and little accountability.