Gorgeous products and incredible customer service. My engagement ring had lost a tiny band stone after a few months of wear and they went above and beyond to repair it quickly (1 week!) and at no cost... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I received my ring just in two days. Loved the packaging and ring itself. Its definitely far far more better and prettier than any high street retailers. I placed second order today and made request t... Toon meer
Bedrijf heeft geantwoord
Honestly such nice staff helped me out when i lost my ring and so nice about it! Definitely shop here i will definitely be buying again
The jewelry is just okay nothing special about the quality. Still thin and plain. Packaging could be better as gift option. NB. This seller takes review a bit too personal and sends endless long me... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
InfinityXinfinity is a luxury British Designer brand offering beautiful 18k Vermeil Gold Jewellery with Natural Semi-Precious Gemstones, all handmade at affordable prices.
Contactgegevens
Verenigd Koninkrijk
- hello@infinityXinfinity.co.uk
- infinityxinfinity.co.uk
4,3
Uitstekend
186 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Very nice collection of Jewellery
Very nice collection of Jewellery
My wife loved the ring she’s so happy
Thank you guys
17 november 2020
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
ring was beautiful upon arrival
ring was beautiful upon arrival, would definitely buy again
13 november 2020
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
The product is great and the shipping…
The product is great and the shipping was in time.
13 november 2020
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Delighted with my purchase!
Delighted with my purchase! Quality is great, delivery was quick and the items arrived in really lovely packaging :)
10 november 2020
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Awesome store with very good staff
Awesome store with very good staff! I was having a situation with a order and the staff helped me really fast and stayed with me until the problem was solved! Thanks again for your support!
30 oktober 2020
Review zonder uitnodiging
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Amazing Customer service
extremely friendly customer service, prompt and efficient with fixing their server/vendor issue, purchased a ring and its well made and up to expectations.
30 oktober 2020
Review zonder uitnodiging
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
you are really great !!
you are really great !!! 😬 chatted over the live chat with Mr. Yusuf CEO, who explained everything to me in detail about the ring I ordered for my wife and was very helpful.
Price performance are really great. 👍
29 oktober 2020
Review zonder uitnodiging
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Fantastic Service & Wonderful Products!
I ordered the moonstone & white topaz teardrop halo statement ring in 18k rose gold vermeil.
InfinityXinfinity kept me up informed throughout the order and delivery process, when my item arrived from the manufacturer it was posted really quickly and was with me shortly after.
When I unboxed my ring it was absolutely beautiful and I couldn't be more happy with it!
The staff at InfinityXinfinity answered my questions and provided fantastic support. It is great to find a company that cares about their customers and products so much. I will definitely be ordering again in the future!
15 oktober 2020
Antwoord van InfinityXinfinity
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
It was an absolute pleasure speaking to you and we thank you for the lovely conversations we've exchanged.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Very useful service
Very fast service and very understanding when I needed a return for a different size, top quality service and well made items
5 oktober 2020
Review zonder uitnodiging
Antwoord van InfinityXinfinity
No problem at all Jack, it's all part of the service and thank you so much for the great review.
Thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
very fast delivery with quality…
very fast delivery with quality jewellery and a nice email from the company checking everything was okay
5 oktober 2020
Review zonder uitnodiging
Antwoord van InfinityXinfinity
It was our pleasure Oscar and thank you so much for the 5 star review, we are delighted to hear you're happy with your experience with InfinityXinfinity and we hope to see you again very soon, while we have extended our fantastic discounts for the January sales.
We hope to see you again soon. Stay safe and we hope you and your loved ones are well.
Don’t buy anything it’s all rubbish and…
Don’t buy anything it’s all rubbish and the packaging was just as bad, would send back but not sure if I’ll get my money back, that’s the only reason am not sending it back!!
5 oktober 2020
Review zonder uitnodiging
Needs better presentation and packaging
Product is lovely and she adored the cute heart on the ring, however the packaging could use some work. Instead of a pouch it could have been presented in a box instead, which would improve the presentation.
4 oktober 2020
Review zonder uitnodiging
Ifs write gold but ist not gold earings…
Ifs write gold but ist not gold earings ist silver earings
27 september 2020
Review zonder uitnodiging
Antwoord van InfinityXinfinity
Dear Franciska, I’m really sad to hear you’re not happy with your purchase.
As stated in the description on multiple occasions, the item you purchased is made from solid Sterling Silver base with a super thick coating of 18k white gold, which is very long lasting and gives it a luxurious look.
The scrap value of gold would cost more than the purchase price of your beautiful handcrafted earrings but I’m sure you’ll agree your 2-in-1 Halo stud earrings are very well made and extremely beautiful.
We will be introducing solid gold pieces very soon but expect the price to increase.
Item received promptly and packaged…
Item received promptly and packaged well. The rose quartz earrings appear to be as described - they are a present, so haven't been worn yet.
Would recommend company as the Director/ sales team apply a very personal touch.
21 september 2020
Review zonder uitnodiging
Extremely fast and great service!
18 september 2020
Review zonder uitnodiging
Just bought a wonderful ring as a gift
Just bought a wonderful ring as a gift, but even if it's just for the customer service, InfinityXinfinity deserves a 5 star review thanks to the readiness, availability and kindness of the staff behind the customer service chat.
I've been refunded immediately and was able to fix my order in a matter of minutes.
5 september 2020
Review zonder uitnodiging
Very good service from the start
Very good service from the start, easy to order, would recommend to anyone, excellent
21 juli 2020
Review zonder uitnodiging
Very happy with my lovely World Ring
- Very helpful customer service support via Messenger (friendly, efficient and extremely reactive)
- Very fast delivery
-The ring I bought is very pretty and well designed (already had compliments from friends), however I thought it would be slightly bigger for some reason.
Very happy with my purchase.
9 juni 2020
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.