Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.... Toon meer
Bedrijf heeft geantwoord
Company got broken glasses repaired and back to me quickly even though it was Easter weekend. Good customer service. My only problem with Iolla is that they give students a discount but pensioners a... Toon meer
My wife discovered Iolla in Richmond recently so next time we were visiting Richmond we called in. Merlin was Friendly & helped my wife find a frame that suited & fitted her. We ordered varifocals... Toon meer
Visited the store in Richmond to kill time whilst waiting for lunch on Easter Sunday. Left having ordered a pair of high refractive index glasses at a fraction of the price I thought they were goin... Toon meer
Bedrijf heeft geantwoord
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Glasgow, Verenigd Koninkrijk
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and fitting was good. All in one price a revelation

Antwoord van IOLLA
Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.
I'd been eyeing a similar pair of Ray-Bans at roughly twice the price.. around £200 vs £100 here. The Iolla pair wins on fit, colour and overall look, and the polarisation has been a game-changer after years of squinting through non-polarised Ray-Bans in the London glare.
Same quality, half the price, much nicer buying experience. Highly recommend.

Antwoord van IOLLA
Great selection, great service, great price options. I was only in Edinburgh for a few weeks and my glasses would not have come quick enough so I got them sent to my home in Canada. I was notified at every step that they were shipped and on the way. So pleased with my new glasses too.

Antwoord van IOLLA
great selection and customer service, and great value

Antwoord van IOLLA

Antwoord van IOLLA
Took a lot longer to get my glasses than was initially advised.

Antwoord van IOLLA
Great experience, lots of frames to choose from and friendly staff willing to help.
I chose to add the reactalite but on picking up my new glasses decided it wasn't for me, I was offered new glasses without the reactalite and refunded the extra cost no fuss, excellent customer service. Would definitely recommend Iolla

Antwoord van IOLLA
Great staff...really friendly and knowledgeable. It's a pleasure going into the shop. The staff know when to approach and when to leave you to just browse.
My varifocal lenses were made specially for my driving...I drive with my head slightly back, so the distance part of the lense extends further to the middle to compensate. All my family are keen customers and all have several pairs of glasses for different occasions. We cannot recommend iolla highly enough.

Antwoord van IOLLA
The glasses are lovely. Nice and light- weight on my face. Also used the opportunity to have my old frames assessed for using as a spare with new lenses

Antwoord van IOLLA
I love my new Poet’s Edit glasses. They feel great on and the varifocal viewing is fabulous.

Antwoord van IOLLA
I had a fantastic experience at Iolla Finnieston!
The staff were super attentive and knowledgeable and helped me to find exactly what I was looking for.
I’m delighted with my glasses and I’ll definitely be returning in the future:)

Antwoord van IOLLA
My glasses arrived a little later than expected but when I did receive them I was absolutely delighted and well worth the wait. The 'try on' feature was great and really helped me decide which/what type of frames suited my face. Ordering was so very simple and website very easy to navigate and use. The quality of these prescription glasses is truly exceptional and at such a low cost. The glasses I received from this company were better and cost less than a third of what I paid last time in a high street opticians.

Antwoord van IOLLA
Had to replace my lost glasses and they were really helpful and very quick getting a new pair to me

Antwoord van IOLLA
Excellent pre-sales and post-sales service.
The technical team reached out to double-check my prescription.

Antwoord van IOLLA
The customer care in selecting frames and lenses for my new sunglasses was excellent.
In particular the 2 girls that served me were very informative and great attitude not somthing that can be taken for granted these days.
Nice relaxed atmosphere in the shop. Great selection of frames without being too busy and cluttered
Overal an excellent purchase experience and will happily recommend the shop to others

Antwoord van IOLLA
Really helpful friendly knowledgeable staff. Love the glasses that were delivered on time. Also added bonus that they are dog friendly. I will definitely be back 😍

Antwoord van IOLLA
Brilliant from start to finish. Went after being let down by a major retailer

Antwoord van IOLLA
Brilliant personal and friendly service in-store and a great choice of frames. Glasses arrived pretty quickly (delivery on the West Coast is a little random) and they’re great. Very happy overall.

Antwoord van IOLLA
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.