Jack in the Box Reviews 

Coupons are a lie offers that aren't really available this is a consistent thing. Why make deals that ya'll aren't going to obby by it.🤬
Date expires 9/24/23

Mobile app is useless. Super slow and faulty. I ordered one sandwich but it insisted on giving me two and did not allow me to remove one of them

The Beans had fell out of the Tiny Tacos, and the Latino Group had Poor English.

The Chicken Wraps had turned from Crispy to Uncrispy within the Fridge at home. Yuck!

The app lies, listing offers that aren’t really available when you go to checkout. This isn’t an infrequent thing, it is consistent, suggesting it is a disgusting strategy

Decatur and Sahara drive thru this morning. Lady almost gave me the wrong order but kept my change of $4.00

Rude co workers. And get this apparently they charge 3 dollars for a glass of water. There was no kindness shown to us at all. Alyssa was the lady working there that was of no help and completely not understanding at all. She even slammed the door in our face before we got all of our food. Just plain out rude.

It must be nice to give false advertisement and to sell product that looks nowhere remotely close to the false advertisement dictated on a regular basis I buy ultimate bacon cheeseburger only to find paper wafer thin bacon on my sandwich but when you see the advertisement it's got bacon as thick as my finger on the sandwich. Why is it I don't have enough money to sue them for million's of dollars for false advertisement.

Jack in the Vons center on Black Mountain Rd. Stopped for a breakfast Jack and hash browns this morning. Sandwich had the appearance and taste of something that was sitting around for awhile. Hash browns were way under cooked. Went back for a refund and was informed the manager had not informed employees how to do refunds. This situation is clearly at the feet of the manager. As manager you are responsible for the training of your staff. As manager you failed your employees and your customers. The employees present wanted to help however, did not know how to correct the situation. Bad management is the root of underperformance and failure. The manager of this restaurant has failed their company, employees, and customers.

ordered online 3 weeks ago. when I got there, woman tells me that they don't have milkshakes which I've already paid $4.99 for. she doesn't offer a solution. I ask her why she won't give me the $4.99 back and she says I have to contact the Jack in the Box app. I do this and nobody ever replies. today I got an email from Jack in the Box asking me if I am satisfied with how they handled my issue. I checked the box that nobody ever responded at all, which I'm imagining now is probably what happens to anyone who has an issue. How are they still in business?

Wish I could give 0 stars. I used to love JITB but the last few times it’s been terrible. Their prices have skyrocketed and yet the burgers have shrunk and are super dry, they always mess up the order. Just not worth it. Tried them for the last time to night. Burger King and carls are WAY better if you’re needing fast food. Delicious and actually get what you pay for.

Jack in the Box waters down their sodas. Every Jack in the Box locations I have visited in Southern California has the new soda machine that offers many different types of soda from touching the screen, but compared to every other fast food place or movie theater that has the same type or similar machine, only Jack in the Box sodas have barely any taste. I thought these cartridge based machines were all programmed to mix the sodas to taste just like the syrup fountain machines, but Jack in the Box is altering the mix most likely to maximize the flavor cartridges and save money. On top of this, only Jack in the Box has the highest rate of messing up my orders no matter how many times I have to repeat it, the most unfriendly employees and service all of the drive thru customers before me even though I placed my order way before those customers even arrived. I rarely go to Jack in the Box now and only stop by when the Carl's Jr and Taco Bell nearby haven't opened yet and I'm starving after work and I'm almost home. Jack in the Box needs to focus on training their employees rather than making a new commercial every few weeks.

Jack in the box sucks ass and their customer service sucks even more ass. Them asses owe me over 80 dollars in online orders the past year from ordering online and getting there and them mentally incapacitated people told me that they don’t have what I ordered or that their computer system is down so I wait to get a refund which I never get. So honestly screw Jack in the crack eat a dick up is what I say.

CAN WE PLEASE GET A JACK IN THE BOX IN SPRINGFIELD, MISSOURI? I HAVE GROWN UP ON JACK IN THE BOX WHEN LIVING IN TEXAS AND NOW HAVE TO DRIVE TO ST. LOUIS OR KANSAS CITY AREA FOR JACK IN THE BOX. WE HAVE WHATABURGER EVERYWHERE NOW ARPUND US SO PLEASE PLEASE BRING US A JACK IN THE BOX! THANK YOU.

Sullivan, MO
I don’t think I’ll get food poisoning since I spit out the bite of so-called taco that must have been made a week ago.

The Jack in the box in Hendersonville NC, has bad service and it is disgusting. The management sucks and never gives the employees the respect they deserve.. My friend that works there really told me the worst. And I really don't understand why that hell hole is still open.

The jack in the box on Washington is so terrible. Went there today, it was only one person working, no manager on site. I will not return to this site and again. Sorry Jack in the box in Beaumont.

Great ! 👍🏼 drive thru experience made my food taste better when I didn’t have to deal with groggy atititudes I went to a jack in the box city of San Bernardino 495 N D st
Young lady with 3 stars on her face GREAT customer service thank you evelin

Horrible app don't waste your time I've ordered so much and gained so many points, that could never be used!!

Horrible service! I went at Jack in the Box which is located at 419 Lodi Eve around 7:30 am. I was doing a drive through . The guy was very rude on the phone. He said he couldn’t hear what I was ordered! My order was very simple! “ two large fries and one crispy chicken ! He told me to lower my window ! Surprisingly when I told him that my window was down, he was able to hear that😳! I decided to go by his window and place my order from there May be he can read my lips! That was every worse! He started to interrogate me! With his red eyes and mean voice he said if I don’t include a soda in my meal then that is not the menu that he can give me! I decided to leave without getting anything! My question is, if this mature male doesn’t even have an ounce of customer service , what’s the point for him to even show up at work? He should find a job which will allow him to humiliate and undermine his customers! In my opinion, this guy is there for a wrong reason.

Yes I ordered $39 worth of food and they left out my $7.99 grilled chicken sandwich and it's pretty close to my house the Jack in the Box off of Ben White Austin Texas that I just drove right back and the window was closed up and there was cars there and I tried going through twice but nobody answered the speaker very dissatisfied with this place horrible service! By the way when I got there it was only 9:40 so I'm guessing they closed early cuz no place closes at 9:40 and I thought Jack and the box was supposed to be 24 hours