Jack in the Box Reviews 

At 500 S Illinois St, Belleville IL jack in the box location, this happened to me:
I ordered a buttery Jack sandwich, which I didn't eat right away because I was driving. I go to eat my sandwich and there is no bacon or meat on my sandwich,  the only thing I requested extra were sauteed onions. I drove back to have my order fixed and to complain, the manager returns with my order, I ask and I  quote can I  have a  free desert or something with my order because I don't see how you didn't put the burger meat and bacon on my sandwich and I had to drive all the way back here to have it fixed. He says to me he is not authorized to do that, I ask is there no manager on staff tonight? He says he is the manager and goes on that he will not be giving me anything,  at all and that I  was rude, I said I was not rude I simply asked, I continued as he argues over me asking him for his name which he would not provide, he then goes on and says I'm holding up the line, I said that's ok, I'll just call corporate, he tells me back I'm calling them too, I'm calling the police you're holding up the line. I said that’s ok, you don't have to worry about me coming back and yes I'm calling corporate and I proceeded to leave.

I have been trying to call and place and order , but jack in the box doesn't answer the phone. I watched several cars go thru drive thru. I'm sitting at my hotel seeing customer after customer go thru drive thru and I can't order a pick-up. Never come here again, extremely disappointed watching ppl inside ignore you.

Jack in the Box is my go to. Very nice and quick service. Above all they keep clean always!

My family an I had lunch @ the JIB store # 8140. The employee that served us was Great!!! His name is Sean. He was very nice to all of us, even joked with my grand kids. He made our visit less stressful. We hope to see him @ that store next time we go in. Your company need's more employee's just like him. Very nice young man!!!!!!!!!!!

They made a fraud transaction from my credit card!

I’m currently in an overseas country and I’ve got a notification from my bank says that Jack in the Box company charged $27.46 of my credit card that’s why they blocked my card! Now I have to wait for a new card and I have to find a way to deliver it to where I am now! It’s totally pain in the a**! I ask everyone to stay away from these thieves!

ok today I got to jack in the box drive up and they were open. last week Sunday they were closed but there was no sign taped up in drive up . it was only about 330pm . which I find out today they are close a few weekend like that. so I then continue to order. and I order the fish deluxe sandwich. and diet cokes. which then they say they are out of diet cokes. :( . then I say tea instead. then when I get to the front the cashier tells me sorry I just found out were have run out of fish sandwiches. :( which I then order something else. the cashier was very very nice . I'm hoping the next time I go in they have fish sandwiches and diet cokes.

I go to this jack in the box 7th street and union hills it is close to my house. Their not busy during this covid 19 so you would think they could get the order right. We love their popcorn chicken and it's a good value and great taste. This time we got crumbs of chicken and we ordered the large . we ask for hot sauce and ranch in which we didn't get. Someone in the kitchen today doesn't like their job much or just don't care. We get home to crumbs of chicken.

Stanwood WA location keeps messing up orders vs. what is delivered at both in store and drive thru for no cheese orders fir my lactose intolerant wife. I am done trying. No more JITB fir us!

Ain't throwing stones, ain't throwing rocks,
Just keeping it real on this review of Jack in the Box,
Initially it was going to be a very poor rating
But honestly after my last visit that score i began debating,
Obviously they all improved quite a lot,
After giving my initial complaint some serious thought.
Gotta give credit where credit is due,
It's not all about negativity when uploading a review,
Even the food is better,
So I'm going to cancel sending JIB executives that dear John letter,
And instead congratulate their employees for doing much better!
Drive thru and all
These JIB employees on Birch in Calexico are now standing tall!

The food is not bad, cheap price, good quality

Maybe not the "highest quality" food out there, but the tacos are legendary and the new, remodeled stores are nice. Most are 24/7. Good employees.

There's far too much salt in their food and too much sugar in their drinks. Everything else was very good though.

Good afternoon to everyone that work for Jack in the box Customer Center.I do hope that all of yous are doing ok smile.Also I do hope that all of yous will have a very wonderful day and yes always enjoy life ok smile.In ending I like to say that all the people listed below are always so very Professional Helpful and very Caring to me and others too ok smile.Here are the names ok smile.***************************
**** ( Anthony -Cook , Alima- Fryer, Ashley- Shift Leader, Durgne-Store Manager.
********************************************
Finally I must say that everyone mention above are always very Positive Representatives for the very wonderful Jack in the box Business that they all work for ok smile.
Sincerely,
Angela Hansen
Morris W Conway Jr