Its so easy and great to deal out with the employees, and they were kind, we feel they want to do anything to serves our interest and benefit, and they give us an advice about choosing the car to be... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
If you treat Klass Wagen as a full service rental company (e.g. ignore the low price and take their insurance product), they are competitive in price with the major players (Hertz, Sixt etc) wit... Toon meer
Bedrijf heeft geantwoord
Contratamos un t-rock o similar, de CAMBIO MANUAL. Nos asignaron un vehículo automático -que no sé conducir- y nos dijeron (Julian) que si quería uno manual tenía que pagar más de cincuenta euros adi... Toon meer
Bedrijf heeft geantwoord
Excellent car rental experience. The staff was very professional, friendly and kind throughout the entire process. They made everything easy and efficient, answered all my questions and provided outst... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Klass Wagen Klass Wagen is one of the most appreciated car rental companies in Romania, with over 18 years of experience in the industry. Our journey began in 2005 in Timișoara, when four people shared a common dream: to create a car rental company built on integrity, honesty, trust, and teamwork. What started with just seven cars has grown into a modern fleet of more than 3,000 vehicles, including economy cars, automatics, SUVs, hybrids, and vans—ready to meet the needs of both leisure and business travelers. Today, Klass Wagen operates in several key destinations across Europe: Romania: Bucharest, Iași, Timișoara, Cluj-Napoca, Sibiu, Craiova, Oradea, Brasov, Suceava, Bacau. Hungary: Budapest Portugal: Lisbon Airport & Downtown, Faro, Porto Airport and Downtown. Madeira: Funchal Airport & Downtown. Austria: Vienna. Our mission is simple: to make car rental easy, transparent, and accessible. We focus on offering excellent value for money, modern vehicles, and premium services that ensure every journey starts smoothly. Each year, thousands of customers choose Klass Wagen for reliable vehicles, friendly service, and flexible rental options. Their positive reviews and testimonials are the best proof of our commitment to quality. Our team is available 24/7, ready to help you find the perfect car for your trip.
Contactgegevens
Industrie Strasse 1, 2432 , Schwadorf bei Wien, Oostenrijk
- +4314360180
- austria@klasswagen.com
- klasswagen.at
4,4
Uitstekend
155 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Guter Service, hat alles super funktioniert
Prima Service. Alles hat sehr gut funktioniert, trotz der sehr späten Anreise.
3 mei 2026
Antwoord van Klass Wagen Austria
Hallo!
Vielen Dank für Ihr Feedback! 😊 Wir freuen uns, dass Sie mit unseren Leistungen zufrieden waren. Bis bald! 🚗✨
Ihr KW-Team
Nice car and good price
To pick up the car was very good, fast and clear, clean and nice car, the Romanian boy was very polite.
We wanted to drop off the car at 4:00 am (as I indicated in the reservation), no one was in the office at that time and no one tell us how to proceed in this case if no one is there, we waited more than 40 minutes. I had to call the phone to get someone to come. There was a big danger of missing our flight.
For sure I'll use again the company, I already know how to proceed with earlier drop off. :)
This is the reason why I give 4 stars, If it weren't for this case I would definitely give it a 5.
1 mei 2026
Antwoord van Klass Wagen Austria
Dear Liliya,
Thank you very much for your feedback and for taking the time to share your experience with us.
We are very happy to hear that the pick-up process was fast and clear.
At the same time, we sincerely apologize for the inconvenience during the early morning drop-off. We understand how stressful this situation must have been, especially with the risk of missing your flight. Your feedback is very important to us, and we will review this internally to improve our communication and procedures for out-of-hours returns.
We truly appreciate your understanding and we are glad to hear that you would choose our company again in the future.
We look forward to welcoming you again on your next trip.
Best regards,
KW Team
Estoy muy contenta con el servicio…
Estoy muy contenta con el servicio prestado tanto a la recogida como en la entrega del vehículo. Contraté el seguro con ellos para quedarme tranquila en mi viaje por Austria.
Sin duda repetiría en alquilar con ellos en cualquier lugar.
10 mei 2026
Antwoord van Klass Wagen Austria
Hola!
Gracias por tus comentarios! Nos alegra saber que tuviste una experiencia agradable y esperamos verte pronto. 🚗✨
El equipo de Klass Wagen
Perfect car and perfect service
Perfect car and perfect service, Thanks to Iulian that welcome me and found the best rent car solution.
Regards,
Veronica
3 mei 2026
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Pick-up service could be better
Pick-up service left much to be desired. I had to do normal international phone call to an automated answering machine and still couldn't get through the line for the shuttle bus pick-up. Finally I had to email to the customer service and the staff came about 45 minutes after my scheduled time. The registration was a long process and by the time I could drive off, it was 1.5 hours. Of course, there was plus selling of in-house insurance and it's almost impossible to reject it or else I had to expect crazy charges and €3k deposit.
The car was handed to me at 25% fuel. Although I'd be required to return it at the same level, I had to find a pump station before setting off (already lost much time with the waiting and registration).
Midway of the rental period, I tried calling the car rental staff, to ask about vignette. There was no answer.
Nevertheless, the car's condition was satisfactory.
29 april 2026
Antwoord van Klass Wagen Austria
Hello Mr.Dan,
Thank you for taking the time to share your feedback with us.
We sincerely regret that the pick-up process did not meet your expectations and that you experienced delays in reaching our shuttle service and completing the rental formalities. We understand how valuable your time is after arriving from an international flight, and we apologize for the inconvenience caused.
We also appreciate your comments regarding the fuel level and the difficulty in reaching our team during your rental period. Your feedback is important to us and will be reviewed internally in order to improve both our communication and operational procedures.
Regarding the insurance and deposit options, our staff is required to explain all available coverage possibilities as well as the applicable rental conditions, allowing each customer to choose the option most suitable for their needs.
Thank you once again for your feedback, as it helps us continue improving our services.
Kind regards,
KW Team
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! We are delighted to hear you had a pleasant experience and we look forward to welcoming you again soon! 🚗✨
The Klass Wagen Team
We were very satisfied
We were very satisfied. The car was delivered on time, with no delays. The company’s employee, Artur, demonstrated professionalism, was very knowledgeable, and was extremely friendly and responsive. The company’s service left an exclusively positive impression
3 mei 2026
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! We are delighted to hear you had a pleasant experience and we look forward to welcoming you again soon! 🚗✨
The Klass Wagen Team
Antwoord van Klass Wagen Austria
Dear Customer,
Thank you for your feedback.
We appreciate your comments and understand that shorter delivery times would improve the overall experience. We are continuously working on optimizing our processes and reducing waiting times whenever possible.
We hope to have the opportunity to provide you with an even better experience in the future.
Kind regards,
Customer Care Team
Klass Wagen
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! 😊 We're happy to hear that you were satisfied with our services. Looking forward to seeing you again! 🚗✨
KW Team
Very good service
Very good service, straight forward transaction, I got the key in 5 to 10 min then go. And in return, gave back the key, then got on their shuttle to airport. And DONE !
5 april 2026
Antwoord van Klass Wagen Austria
Hello!
We’re grateful for your review. Knowing that you had a great experience makes us truly happy!
Looking forward to your next visit, it was a pleasure serving you.
Kind regards,
KW Team
Antwoord van Klass Wagen Austria
Pozdrav!
Hvala vam na povratnim informacijama, drago nam je da su vam se svidjele naše usluge! :)
Veselimo se vašem sljedećem susretu.
KW tim
Good car
Good car, affordable
A bit aggressive regarding additional insurance above the one I already had
28 april 2026
Antwoord van Klass Wagen Austria
Thank you for your feedback!
We’re glad to hear you found the car good and affordable — that’s exactly the experience we aim to provide.
We also appreciate your comment regarding the additional insurance. Our intention is always to clearly present all available options so customers can make an informed decision, but never to create discomfort. Your feedback is important and will be shared internally to help us improve the way we communicate these options.
We hope to have the opportunity to serve you again under even better circumstances.
Kind regards,
Reliable company
Picking the car up was very smooth. Julian Habliuc Was very polite and efficient explaining all the required information.
The was clean and in a good condition.
4 mei 2026
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Everything was perfect.
4 mei 2026
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
fantastic experiencie whit Klass Wagen…
fantastic experiencie whit Klass Wagen Austria
All was perfect
3 mei 2026
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Vrlo jednostavan odabir
Vrlo jednostavan odabir putem interneta
Super što postoji transfer prilikom preuzimanja i vraćanja vozila ka zračnoj luci - terminalu
Kvalitetna i nova vozila u ponudi
Cijena prihvatljiva na prvu, ali postoje i dodatne opcije o kojima treba vodit računa ( drugi vozač, vožnja u drugu zemlju.. )
3 mei 2026
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
Antwoord van Klass Wagen Austria
Hi,
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time :)
The KW Team
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