Contratamos un t-rock o similar, de CAMBIO MANUAL. Nos asignaron un vehículo automático -que no sé conducir- y nos dijeron (Julian) que si quería uno manual tenía que pagar más de cincuenta euros adi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Its so easy and great to deal out with the employees, and they were kind, we feel they want to do anything to serves our interest and benefit, and they give us an advice about choosing the car to be... Toon meer
Bedrijf heeft geantwoord
If you treat Klass Wagen as a full service rental company (e.g. ignore the low price and take their insurance product), they are competitive in price with the major players (Hertz, Sixt etc) wit... Toon meer
Bedrijf heeft geantwoord
Although their office is somewhat outside the airport, we managed to get our car at the airport. The personel is very friendly and the whole process of renting and returning was fast and easy. Vielen... Toon meer
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Bedrijfsgegevens
Geschreven door het bedrijf
About Klass Wagen Klass Wagen is one of the most appreciated car rental companies in Romania, with over 18 years of experience in the industry. Our journey began in 2005 in Timișoara, when four people shared a common dream: to create a car rental company built on integrity, honesty, trust, and teamwork. What started with just seven cars has grown into a modern fleet of more than 3,000 vehicles, including economy cars, automatics, SUVs, hybrids, and vans—ready to meet the needs of both leisure and business travelers. Today, Klass Wagen operates in several key destinations across Europe: Romania: Bucharest, Iași, Timișoara, Cluj-Napoca, Sibiu, Craiova, Oradea, Brasov, Suceava, Bacau. Hungary: Budapest Portugal: Lisbon Airport & Downtown, Faro, Porto Airport and Downtown. Madeira: Funchal Airport & Downtown. Austria: Vienna. Our mission is simple: to make car rental easy, transparent, and accessible. We focus on offering excellent value for money, modern vehicles, and premium services that ensure every journey starts smoothly. Each year, thousands of customers choose Klass Wagen for reliable vehicles, friendly service, and flexible rental options. Their positive reviews and testimonials are the best proof of our commitment to quality. Our team is available 24/7, ready to help you find the perfect car for your trip.
Contactgegevens
Industrie Strasse 1, 2432 , Schwadorf bei Wien, Oostenrijk
- +4314360180
- austria@klasswagen.com
- klasswagen.at
4,4
Uitstekend
169 reviews
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Surprinsigly pleasant car rental experience
Great service, uncomplicated straight forward processes, competent employees, new cars. I recommend the company with full confidence!
22 maart 2026
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! 😊 We're glad everything went well and truly appreciate your recommendation. Looking forward to seeing you again on your next trip! 🚗✨
Best regards,
The Klass Wagen Team
Antwoord van Klass Wagen Austria
Hello Andreas,
Thank you so much for your kind words about our team and cars — it really means a lot to us!
We also appreciate your feedback regarding the shuttle service to Schwadorf. We completely understand how important a smooth and quick transfer is, and we are actively working on improving this part of the experience.
It would be a real pleasure to welcome you again, and we’ll do our best to make your next experience fully seamless from start to finish.
Kind Regards,
KW Team
Flawless service.
20 maart 2026
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback, we are glad you liked our services! :)
We look forward to seeing you next time.
KW Team
L'auto era perfettamente pulita e…
L'auto era perfettamente pulita e nuova. il pulmino all'aeroporto è arrivato puntualmente. pratica di consegna auto rapida (ma eravamo soli).servirebbero maggiori informazioni sull'acquisto della VIGNETTA che si può pagare on line x 10giorni al prezzo totale di 12€ circa
20 maart 2026
Antwoord van Klass Wagen Austria
Ciao!
Grazie per il tuo feedback! Siamo lieti di sapere che la tua esperienza sia stata piacevole e non vediamo l'ora di darti nuovamente il benvenuto presto! 🚗✨
Il team di Klass Wagen
Fast car access and operations
All instructions were clear, it was very quick to get the car and also to leave the car. Good support from the staf..
18 maart 2026
Antwoord van Klass Wagen Austria
Hello!
Thank you for your feedback! We are delighted to hear you had a pleasant experience and we look forward to welcoming you again soon! 🚗✨
The Klass Wagen Team
SCAM COMPANY!!!!!
SCAM COMPANY!!!!!! We rented a car in Vienna, and their business model is to rent the car out cheaply and then charge you for damages you didn’t cause. They do everything they can to cheat and deceive you. Stay far away from this company
1 maart 2026
Review zonder uitnodiging
Antwoord van Klass Wagen Austria
Hello,
We regret to read your feedback and take such concerns very seriously.
We would kindly ask you to provide us with more details regarding your experience so we can investigate this matter further. Please feel free to contact us at customer@klasswagen.com .
Our goal is always to offer transparent and fair services, and we would appreciate the opportunity to review your case.
Kind regards,
KW Team
I had a very good experience with this…
I had a very good experience with this company. The whole process was clear, smooth, and without any issues. Communication was excellent, and the team was professional and trustworthy.
I got along perfectly with them, and they were very helpful from start to finish. I highly recommend this company to anyone looking for quality services!
16 maart 2026
Antwoord van Klass Wagen Austria
Hello!
Thank you for your kind words! 😊 We're delighted to hear that you had a great experience with our team. Your recommendation means a lot to us! Looking forward to seeing you again. 🚗✨
KW Team
Klass Wagen where the cars are cheap to rent but you are robbed of lots of money after
Klass Wagen where cars are cheap to rent but you feel ripped off after…WILL NEVER RENT WITH THIS COMPANY AGAIN!!!
We rented a Peugeot 2008 or similar! When we got at the company in Bucharest, a very nice employee Daniel done with us the papers! He didn’t insist to buy their insurance of 3x more the renting price as they used to do before!!! All good until here!!! He offered us a Renault Clio as Peugeot 2008 wasn’t available! Explained that Renault Clio is not similar with Peugeot 2008 and he gave us a Kia which was similar with what we rented! The car had a lot of small scratches! We showed him that some scratches are not documented in his papers and after giving us the car he finished with us and moved on to another customer( not more than 2 min with us in front of the car)! WHEN we returned the car, a new employee IULIAN checked the car for 25 min! Explained to him that it’s not possible to check the car for 25 min as we need to be transported to the airport to get our flight otherwise we gonna miss the plane! Explained that when we got the car, they didn’t stay for 25 min with us to check the car in slow motion(just to find something)! IULIAN CHECKING THE CAR FOR THIS LONG, found a very small scratch on the front left wheel which we didn’t have a picture to show that is was there when we got the car from them! Explained that we found some scratches which are not documented in their paperwork and this ONE can be missed by them as well! They said that we gonna be charged as long we don’t have a picture as proof that it was there when we got the car! Reminded to the new employee IULIAN AGAIN that we need to be at the airport as we gonna miss out flight! We felt that they REALLY wanted to find something after checking the car for 25 min to charge us as we didn’t get their insurance(3x than the renting price)!!! After 4 working days we got an email saying that they they gonna charge us €450 for repairing that small scratch on the wheel! WILL NEVER RENT WITH THIS COMPANY AGAIN!!! STAY AWAY OF THIS COMPANY…AND FROM THE NEW EMPLOYEE IULIAN!!!
28 februari 2026
Review zonder uitnodiging
Antwoord van Klass Wagen Austria
Dear Adriana,
We regret to read about your experience and the impression left.
Please note that all vehicles are inspected both at pick-up and return, following standard procedures, in order to ensure transparency for both parties. Any new or undocumented damage identified during the return process is assessed according to our terms and conditions.
We always encourage our customers to take photos of the vehicle at pick-up, as an additional safeguard for their peace of mind. Additionally, at the desk, we consistently present both options available — leaving a security deposit or choosing additional insurance — so customers can decide according to their preference.
We understand that situations like this can be frustrating, especially when time is limited, and we appreciate you sharing your concerns.
To clarify all aspects of your case and provide you with a detailed review, we kindly invite you to contact us at customer@klasswagen.com
with your booking details.
Your feedback is important to us, and we would appreciate the opportunity to further investigate this matter.
Kind regards,
KW Team
Ich habe im Februar 2026 ein Fahrzeug…
Ich habe im Februar 2026 ein Fahrzeug bei Klass Wagen in Wien gemietet (gebucht über billiger-mietwagen.de).
Bei der Rückgabe wurde ein Kratzer beanstandet, der laut meinem Abholvideo bereits vor Mietbeginn vorhanden war. Für den Schaden sollten 100 € Schadenersatz plus 150 € Administrationsgebühr verrechnet werden – ohne Videobeweis hätte sich der ursprünglich günstige Mietpreis rechnerisch um etwa 250 % erhöht.
Die Rückgabe wurde sehr genau dokumentiert, insbesondere wurden auch die Felgen gründlich überprüft. Eine ähnlich sorgfältige Prüfung des Fahrzeugs vor der Übergabe an mich hätte ich ebenfalls erwartet.
Die Kaution von 2.500 € wurde nach Vorlage meines Videos und einer internen Prüfung schließlich storniert und vollständig freigegeben.
Nebenbei fand der gesamte Schriftverkehr zum Schadenfall ausschließlich auf Englisch statt, obwohl es sich um einen Standort in Österreich handelt.
Insgesamt wurde der Fall zwar letztlich korrekt gelöst, der Ablauf hat jedoch gezeigt, wie wichtig eine eigene Videodokumentation des Fahrzeugzustands sowie eine externe Vollkaskoversicherung sind.
25 februari 2026
Review zonder uitnodiging
Antwoord van Klass Wagen Austria
Sehr geehrter Herr Bernhard,
vielen Dank für Ihr Feedback und dass Sie Ihre Erfahrung mit uns geteilt haben.
Es tut uns leid zu hören, dass es bei der Rückgabe zu Unklarheiten bezüglich des Schadens gekommen ist. Wir freuen uns jedoch, dass der Fall nach der internen Überprüfung korrekt gelöst wurde und die Kaution vollständig freigegeben werden konnte.
Wir empfehlen unseren Kunden immer, bei der Fahrzeugübernahme Fotos und Videos zu machen, um den Zustand des Fahrzeugs zu dokumentieren und Missverständnisse zu vermeiden.
Ihr Feedback ist uns sehr wichtig und hilft uns, unsere Dienstleistungen weiter zu verbessern.
Kind regards,
KW Team
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