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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Très mauvaise expérience et suspicion de fraude. J'ai commandé un CD original et une licence Windows 11 auprès d'un faux vendeur sur Cdiscount. Au bout d'un mois, ils m'ont envoyé un CD et non... Toon meer

Beoordeeld met 1 van de 5 sterren

j(ai commande une clé Windows j'ai reçu les email mais pas la clé une fois réclame même rakuten dit que tu as reçu les emails

Beoordeeld met 5 van de 5 sterren

Bonjour cela fait 2 fois que je prends une licence office. La première est passée sans problème mais la seconde que j’ai voulu installée 2 mois plu tard apres l’avoir acheté ne marchait pas. J’ai... Toon meer

Beoordeeld met 5 van de 5 sterren

Apres achat d'un logiciel téléchargrable (office pro) dont le prix est extrèmement bas, l'installation et son activation par internet s'est avérée tres difficile. Le vendeur s'est montré patient et... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf

Geschreven door het bedrijf

Home of discount code signing certificates, kBilling, an easy billing software for Windows, and the SWMirror file hosting service.


Contactgegevens

2,1

Slecht

TrustScore 2 uit 5

192 reviews

5 sterren
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Heeft nog niet op negatieve reviews gereageerd

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

The site is very simple and…

The site is very simple and straightforward for those who first decided to use the code certificate.
The employees work quickly and professionally.
I recommend!

18 maart 2021
Logo K Software

Antwoord van K Software

Thank you!!

Beoordeeld met 5 van de 5 sterren

highly recommend

highly recommend, process was easy and they are very prompt replying to emails

13 maart 2021
Logo K Software

Antwoord van K Software

Thank you!!

Beoordeeld met 5 van de 5 sterren

Easy to renew

Easy to renew

Cheapest code-signing certificate and Sectigo has very easy verification process.

Verification on renewal was as easy as submitting previous order number.

13 maart 2021
Logo K Software

Antwoord van K Software

Thank you!!!

Beoordeeld met 5 van de 5 sterren

Idk why Windows smartscreen still…

Idk why Windows smartscreen still blocks my app. Not KSoftwares' fault though. They delivered on their promise.

12 maart 2021
Logo K Software

Antwoord van K Software

Thanks for reaching out! I'll continue to work with you and sort this issue out. It is Microsoft, but it is all related in the end. I'm a software developer too, and will reply again with some tricks. Thanks very much for the updated review!

Beoordeeld met 5 van de 5 sterren

Web Browser Restrictions

The only inconvenience was that we had to use Internet Explorer which is against our security protocols.
We could not use Chrome or Firefox to validate and download.

12 maart 2021
Logo K Software

Antwoord van K Software

The IE key generation is going away VERY soon! Thanks for your review, much appreciated!

Beoordeeld met 5 van de 5 sterren

I have to say that I was happily…

I have to say that I was happily suprised by the quality of the service both in term of email responses, fast and detailed, and the price. One certificate was not working and I have been refunded. I can recommand.

22 oktober 2020
Review zonder uitnodiging
Logo K Software

Antwoord van K Software

Thank you!

Beoordeeld met 5 van de 5 sterren

The cheapest code signing certificate seller I found

They resell from Sertigo, but the process was rather smooth and far cheaper. They have surprisingly good documentation and the whole process to getting my .pfx file took about 2-3 hours (for a registered company).
Let's see how it holds up!

Note: I did not have to contact their support.

7 februari 2020
Review zonder uitnodiging
Logo K Software

Antwoord van K Software

Many thanks, Nathan!

Beoordeeld met 1 van de 5 sterren

We bought a CodeSigning certificate…

We bought a CodeSigning certificate (Sectigo) from KSoftware. Unfortunately after some time the certificate was revoked. We weren't notified about the revokation but our customers reported the validation / certificate issue to us. After several mails with Sectigo's support they said that the certificate was revoked due to a high TotalVirus rating. After some proofing we found out that several virus scanners started to report our installation package as virus. We then contacted the virus software vendors who correctly re-approved our software and acknowledged this as false positive. As every software developer knows virus scanners always produce false positives. Several retries to get help from KSoftware and Sectigo weren't successful. They just said that once a "Virus" has been found they simply revoke the certificate without any manual check or communication with the customer. Even with a proof that this was a false positive and therefore out of our control didn't help. They simply revoked the hundred of dollars woth of certificate without any option to get a new certificate or a refund for the "lost" certification time. We now bought a certificate of another vendor. So not recommended for serious software developers who need a reliable certificate and individual help in such problematic cases.

11 juli 2019
Review zonder uitnodiging
Logo K Software

Antwoord van K Software

Hi Daniel, I remember this issue well and understand you were dissatisfied with the end result. However, I think your review is a bit unfair. I did absolutely everything I possibly could to help you (before you blocked my email address) but if you'll remember, at first 32, and even now 24 different antivirus software packages have your file flagged as malware. That can't be explained away as a simple false-positive.

https://www.virustotal.com/gui/file/d93d572df0ee2f7c151f10d2f8acb2712e5f91477d7c0925ce63edab3261c5ed/community

I think any reasonable CA would revoke a certificate that signed a file like that. I completely agree with false-positives being a giant problem for developers (keeping in mind, I'm a developer too!) however, it's something you have to deal with at development and deployment time. The fact that your files are *still* being flagged as malware by two dozen scanners tells me that you didn't get them whitelisted like your review suggests. I get being angry, but you are angry with the wrong person - you should be more upset with whomever allowed those signed files to be distributed, not my company or the CA that revoked a certificate that was used to sign a file that (at the time in 2019) was being flagged by 32 different antivirus scanners, and is *still* being flagged by two dozen.

As far as a refund goes - you never requested one, but I did offer it. You never received that offer because you blocked my email address. You had the certificate for 4 years prior to this incident, and had been a customer 2 years prior to that and were in your last year of validity, so saying somehow you lost 'hundreds of dollars' of certificate time is a gross exaggeration.

In the end I truly am sorry you felt that there was something we could have done better but in this bizarre situation I'm afraid there wasn't anything more I (or anyone else) could have done.

Beoordeeld met 1 van de 5 sterren

Don't buy an expensive an EV code signature

I strongly advise you not to order an EV code signature from this company. They have a very heavy due diligence and their developer signature is much more expensive than joining Microsoft or Apple store.

You better sell your application via the Microsoft store because Microsoft provides a developer signature in exchange for a small annual fee. This code signature will allow your software to run on Ms Windows

You can also join the apple developer program to get a code signature in exchange for a small annual fee.

By doing so, you don't need to buy an expensive developer signature from Ksoftware. To avoid pitfalls, check out the existing business models of applications sold on Apple/Microsoft stores.

The Microsoft and Apple store procedures is very light. You can upload an application without developer signature and Microsoft signs the application on your behalf. Same for Apple.

14 februari 2019
Review zonder uitnodiging
Logo K Software

Antwoord van K Software

Hi Jorge - the validation process is completely standardized across all CAs. The CA/B forum (which consists of companies like Google and Microsoft) set the rules for validation so they're the same through us as they are through any other CA.

As far as the Microsoft Store signing executables, that's not how it works. In fact, you have to submit a signed file to them from the start (or at least we did when we listed ours there)..

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