LugLess Reviews 

19.523
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We decided at the last minute to return our check bag via Lugless instead of actually checking it and they handled all the details perfect. On top of that, we recieved the bag 2 days early! That was s... Toon meer

Beoordeeld met 5 van de 5 sterren

We used LugLess to transport a suitcase that didn't fit in our car. The whole system from creating an account, figuring out the system, creating labels, receiving texts for drop off, tracking the ship... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was an easy process, from entering the information about what was being shipped online, to taking the boxes to Fedex and having digital labels printe, to the boxes arriving timely and without iss... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I booked a shipment through Lugless, which arranged it with FedEx. While the package was in transit, FedEx pulled it for inspection, took my items out of the original packaging, and repacked them... Toon meer

Bedrijfsgegevens

  1. Verzendservice

Over LugLess

Geschreven door het bedrijf

You'll be traveling like a rock-star and saving money in the process. LugLess lets you ship your luggage with UPS® or FedEx® and our pricing starts below the average checked baggage fee.

Less baggage, less problems

Geschreven door het bedrijf

The lowest rates
LugLess is bringing rock-bottom luggage shipping rates to the 99%. We make it super easy for you to get the cheapest FedEx® or UPS® shipping label possible and let you choose what extras you need, like doorstep pickup or additional coverage. That way you only pay for the options you use.
Pack it, ship it, relax
Never worry about packing too much again. If you would otherwise check it, LugLess can help you send it. Ship golf clubs to the course, ship skis to the mountain, and we can even make it easier and cheaper to ship things to school. There is no award for the biggest struggle through the airport!
Easier than checking
We can’t decide if the best part of using LugLess is the price or the convenience. And frankly, we’re not sure the answer even matters. For the cost of checking, you can ship your baggage and avoid the hassle. Don't let your baggage be your baggage!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

20K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(19.523)

2.434 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service for price

The drop off was easy. They deliver it on time or even before time. The prices are reasonable. Never lost a bag nor where they damaged.

10 oktober 2026
Logo LugLess

Antwoord van LugLess

Thank you so much for taking the time to share your great experience with our service. We are thrilled to hear that your belongings arrived safely and on schedule!

Beoordeeld met 5 van de 5 sterren

Delivered on time

Delivered on time. Price is reasonable

9 oktober 2026
Logo LugLess

Antwoord van LugLess

Thank you for the positive feedback. We are happy to hear that our fast shipping and fair pricing met your expectations.

Beoordeeld met 5 van de 5 sterren

Good and in time

Good and in time

9 oktober 2026
Logo LugLess

Antwoord van LugLess

Thank you for your positive feedback. We are glad you enjoyed your experience and that our service was delivered to you in a prompt and timely manner.

Beoordeeld met 5 van de 5 sterren

I have used LugLess now about five…

I have used LugLess now about five times. Every time, our suitcases/packages have arrived as scheduled. The best parts are the reasonable rates and the ease of dropping off the items.

9 oktober 2026
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Antwoord van LugLess

We are glad you enjoyed your experience. Thank you for relying on our service for multiple trips and appreciating our fair pricing and simple drop-offs.

Beoordeeld met 5 van de 5 sterren

It was simple,quick and just perfect

It was simple,quick and just perfect! My luggage arrived actually a day early which was perfect. It was delivered to my doorstep and intact! It was first time with Lugless and I will continue to use this wonderful service.

9 oktober 2026
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Antwoord van LugLess

Thank you for the fantastic review. We are happy to hear your first experience with our shipping service went smoothly and that your bag arrived safely at your door ahead of schedule. We look forward to helping you again.

Beoordeeld met 5 van de 5 sterren

It’s been a really good experience

It’s been a really good experience

9 oktober 2026
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Antwoord van LugLess

We are glad you enjoyed your experience with us. Thank you very much for taking the time to share your positive feedback about our service.

Beoordeeld met 5 van de 5 sterren

Would highly recommend

Package came in earlier as expected, no issues and received updates on package

16 oktober 2026
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Antwoord van LugLess

We are so glad to hear that your order arrived ahead of schedule and that the delivery tracking kept you informed throughout the process. Thank you for taking the time to share your positive experience with us!

Beoordeeld met 5 van de 5 sterren

Great Experience; Just Add Zip Ties!

This was my first time using LugLess, and the process was beyond easy and seamless! They send everything and are extremely timely! Just follow the instructions, and there should be no issues!

The only thing I'd recommend is that they send more zip ties in the package. Or, that you make sure you have zip ties on hand!

8 oktober 2026
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Antwoord van LugLess

That is what our goal is! We aim to make your life easier when it comes to shipping.

Beoordeeld met 5 van de 5 sterren

Easy drop off at FedEx

Easy drop off at FedEx
On time delivery!!

8 oktober 2026
Logo LugLess

Antwoord van LugLess

Thanks so much for using LugLess. We appreciate you!

Beoordeeld met 5 van de 5 sterren

So easy

LugLess was so easy to use. Would definitely use again

8 oktober 2026
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Antwoord van LugLess

That is what our goal is! We aim to make your life easier when it comes to shipping.

Beoordeeld met 5 van de 5 sterren

Everything went smoothly

Everything went smoothly. We got our bag a day earlier than the expected date.

15 oktober 2026
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Antwoord van LugLess

These are the things we strive for!

Beoordeeld met 5 van de 5 sterren

Excellent, I’ve used it several times

Delivery Service, easy booking process, fair price, Reliable; I’ve used it several times and have been telling all my friends about it.

5 oktober 2026
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Antwoord van LugLess

Thank you so much for the wonderful 5-star review! We are thrilled to hear that you find our service reliable, reasonably priced, and simple to use. Your repeated support and recommendations to your friends truly mean the world to us.

Beoordeeld met 5 van de 5 sterren

Great

It was fantastic. I got relatively prompt response from your customer service. Strangely, info on the website (max dimensions) capped the size - a slightly larger package could be accommodated based on CS response which was helpful

25 september 2026
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Antwoord van LugLess

We're glad you enjoyed your experience with our support team. Thank you for your feedback regarding the package size guidelines online. We will review our site details to ensure accuracy.

Beoordeeld met 5 van de 5 sterren

I had great experience with LugLess

I had great experience with LugLess. Definetly recomment for whom are still finding an agent to move your stuff!

7 oktober 2026
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Antwoord van LugLess

We are glad you enjoyed your experience with our moving service and appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐ Excellent Shipping Service

⭐⭐⭐⭐⭐ Excellent Shipping Service – Highly Recommended!

I had a great experience with LugLess! My box arrived earlier than expected, which was a wonderful surprise. The entire shipping process was smooth, convenient, and hassle-free. I really appreciate their reliable service, timely delivery, and the care taken in handling my shipment.

LugLess made shipping my box easy and stress-free, and I’m very satisfied with their service. I would definitely recommend LugLess to anyone looking for an affordable, reliable, and convenient shipping company. I will absolutely consider using them again in the future. Thank you for the excellent service!

7 oktober 2026
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Antwoord van LugLess

We appreciate your wonderful feedback. We are glad you enjoyed your experience and that your package arrived ahead of schedule. Providing a smooth, convenient, and reliable shipping process is always our primary goal, and we are happy to know that your shipment was handled with care from start to finish. Knowing that we could help make your experience completely stress-free brings us great joy. Thank you for recommending our services, and we look forward to assisting you with your future shipping needs.

Beoordeeld met 3 van de 5 sterren

Customer service at LugLess was useless.

I had difficulty booking on the website, because I kept getting a response indicating the address to which I was sending my luggage was not in the service area. When I called to inquire, I was told to book anyway and the system would accept the booking. I did, but that wasn't a comforting way to book. While my luggage was in transit, I received an email from LugLess indicating the tracking number had ceased working and advising me to start the claims process with FedEx. There was no help offered. I tried to use the link provided by LugLess, but the process was confusing and called for a lot of irrelevant information. After spending a lot of time over 36 hours trying to navigate the FedEx website, I finally found a phone number for their customer service and called it. The service rep was successful in locating the luggage and providing info regarding its expected delivery date. I expected more help from LugLess and am lucky I stumbled upon a phone number and helpful person at FedEx.

8 oktober 2026
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Antwoord van LugLess

Thanks for taking the time to leave insight on your experience. When a package stops tracking, we do recommend that you contact the carrier directly, as they will request a description of your package and its contents. However, we are always available to assist through this process as well! We do not see that you had contacted us regarding this matter. If you do ever need help, you can reach us at help@lugless.com. We are glad FedEx located and returned your package to you!

Beoordeeld met 5 van de 5 sterren

Civilian

Always excellent services

12 oktober 2026
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Antwoord van LugLess

Thank you so much for your feedback!

Beoordeeld met 5 van de 5 sterren

It was very fast service!

Wow! It was easy and fast. Expensive but so much easier than having to deal with suitcases in an airport.

1 oktober 2026
Logo LugLess

Antwoord van LugLess

Thank you for your feedback. We are glad you enjoyed your hassle-free travel experience with our service.

Beoordeeld met 5 van de 5 sterren

What made my experience great is the…

What made my experience great is the way my packages were handled cared for and received without any damages to my suitcase or the box.

13 oktober 2026
Logo LugLess

Antwoord van LugLess

We are glad you enjoyed your experience. Thank you for your review. We appreciate knowing your luggage and items arrived in perfect condition.

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