LugLess Reviews 

19.523
•
TrustScore 4.5 uit 5

4,4

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We decided at the last minute to return our check bag via Lugless instead of actually checking it and they handled all the details perfect. On top of that, we recieved the bag 2 days early! That was s... Toon meer

Beoordeeld met 5 van de 5 sterren

We used LugLess to transport a suitcase that didn't fit in our car. The whole system from creating an account, figuring out the system, creating labels, receiving texts for drop off, tracking the ship... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This was an easy process, from entering the information about what was being shipped online, to taking the boxes to Fedex and having digital labels printe, to the boxes arriving timely and without iss... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I booked a shipment through Lugless, which arranged it with FedEx. While the package was in transit, FedEx pulled it for inspection, took my items out of the original packaging, and repacked them... Toon meer

Bedrijfsgegevens

  1. Verzendservice

Over LugLess

Geschreven door het bedrijf

You'll be traveling like a rock-star and saving money in the process. LugLess lets you ship your luggage with UPS® or FedEx® and our pricing starts below the average checked baggage fee.

Less baggage, less problems

Geschreven door het bedrijf

The lowest rates
LugLess is bringing rock-bottom luggage shipping rates to the 99%. We make it super easy for you to get the cheapest FedEx® or UPS® shipping label possible and let you choose what extras you need, like doorstep pickup or additional coverage. That way you only pay for the options you use.
Pack it, ship it, relax
Never worry about packing too much again. If you would otherwise check it, LugLess can help you send it. Ship golf clubs to the course, ship skis to the mountain, and we can even make it easier and cheaper to ship things to school. There is no award for the biggest struggle through the airport!
Easier than checking
We can’t decide if the best part of using LugLess is the price or the convenience. And frankly, we’re not sure the answer even matters. For the cost of checking, you can ship your baggage and avoid the hassle. Don't let your baggage be your baggage!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

20K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,4

Alle reviews

(19.523)

2.434 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Sports Equipment Shipping

Easy. Measure. Pay. Scan label. drop off.
Shipping tracking easy. Bag arrived on time.
Excellent value and service.

1 oktober 2026
Logo LugLess

Antwoord van LugLess

Thank you so much for the fantastic feedback—we're thrilled you had such a seamless, high-value experience!

Beoordeeld met 5 van de 5 sterren

Easy, cheap and fast.

Very easy and cheaper than other companies. I choose Fedex and my baggage arrived earlier than I expected.

I'll use it again!

30 september 2026
Logo LugLess

Antwoord van LugLess

We're happy to hear that your baggage arrived early and that our affordable service met your needs. Thank you for your review. We look forward to serving you again.

Beoordeeld met 3 van de 5 sterren

The FedEx pickup guy made me carry all…

The FedEx pickup guy made me carry all the boxes to the community hall, even after paying for premium.

23 september 2026
Logo LugLess

Antwoord van LugLess

Thank you for your feedback. On campus, packages must in the common area where deliveries normally occur in order for the pickup to be successful. FedEx has safety policies that prevent them from completing pickups directly from your dorm room, and unfortunately, we are not able to override their policies. We are sorry for the inconvenience.

Beoordeeld met 5 van de 5 sterren

Delivered Earlier

It was the first time is used LugLess and it was a great experience. The luggage was delivered earlier than expected.

23 september 2026
Logo LugLess

Antwoord van LugLess

Thank you for your feedback. We are glad you enjoyed your first experience with our service and that your bags arrived ahead of schedule.

Beoordeeld met 5 van de 5 sterren

Great experience

Great experience! Luggage arrived on time, just as was expected. Will be using again soon.

30 september 2026
Logo LugLess

Antwoord van LugLess

We are glad your luggage arrived on time. Thank you for your feedback!

Beoordeeld met 5 van de 5 sterren

Great service

Great service! Perfectly on time.

16 september 2026
Logo LugLess

Antwoord van LugLess

We appreciate your positive feedback and are glad you enjoyed our punctual service. We look forward to serving you again soon.

Beoordeeld met 5 van de 5 sterren

Luggage arrived in 3 days & delivered to 3rd floor

My luggage arrived ahead of schedule so after arriving home my luggage was returned in only 3 days! I live on the 3rd floor so huge shout out to the delivery driver that hauled it upstairs!

18 september 2026
Logo LugLess

Antwoord van LugLess

That is wonderful to hear! Thanks for your feedback!

Beoordeeld met 1 van de 5 sterren

Very disappointed with the service

Very disappointed with the service. When I picked up my luggage, I found that one of the wheels on my suitcase was cracked and damaged. The suitcase was perfectly fine before I checked it in, so it was very frustrating to find it damaged upon arrival. No one provided any assistance or took responsibility for the damage. Definitely not a good experience.

29 september 2026
Logo LugLess

Antwoord van LugLess

We are sorry to hear that your luggage was damaged while in transit with FedEx! Damage like this is very rare, as your luggage should always be handled with care by our carriers. However, we do recommend boxing your luggage to prevent wear and tear.

Beoordeeld met 5 van de 5 sterren

Used it for the first time and just…

Used it for the first time and just loved the service. It was so convenient. Wish you had operated on weekends too.

29 september 2026
Logo LugLess

Antwoord van LugLess

We are glad you enjoyed your initial experience with our smooth service, and we appreciate your feedback regarding our operating days as we evaluate future weekend options.

Beoordeeld met 1 van de 5 sterren

This is the first time i opted in for…

This is the first time i opted in for Lugless. Had a really bad experience. The box was completely damaged. The other box was damaged on the side.

29 september 2026
Logo LugLess

Antwoord van LugLess

Thank you for sharing your experience with us. We apologize for the inconvenience regarding how FedEx handled your shipment.

According to your order details, during booking you selected our Minimal support plan which provides no coverage for loss or damaged items. As a result, we are unable to provide you with compensation. Please note that LugLess offers up to $3500 in coverage, as we never want anyone to be in this situation.

Beoordeeld met 4 van de 5 sterren

Seamless experience

The experience from booking to delivery is amazing

22 september 2026
Logo LugLess

Antwoord van LugLess

Thanks so much for using LugLess. We appreciate you!

Beoordeeld met 1 van de 5 sterren

Bags don’t make it on time

Bags don’t make it on time. And when you speak to someone they act like it’s not their issue all they want to offer is a 10% discount when all we want as the customer is to get our bags delivered it’s a reason why we are shipping them not for us to receive them after the timeframe or have them sent back to the original address that it was sent from that’s an entire waste of time

21 september 2026
Logo LugLess

Antwoord van LugLess

We understand how important it is that your items arrive on time. As such, we sincerely apologize for any resulting inconvenience. We do see that you have been in contact with our supervisor. Please do not hesitate to reach out if you have any additional questions.

Beoordeeld met 5 van de 5 sterren

the bags came earlier and process was…

the bags came earlier and process was very smooth. I used the service twice

22 september 2026
Logo LugLess

Antwoord van LugLess

We are glad you enjoyed your experience with our smooth service. These are the things we strive for!

Beoordeeld met 5 van de 5 sterren

Fabulous

Fabulous! Always on time!

29 september 2026
Logo LugLess

Antwoord van LugLess

Thanks so much for using LugLess. We appreciate you!

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