Lunarcat Company Reviews 115

Big thanks for the help with my Japan Yahoo Auction purchase! Gave me solid advice throughout the process, kept me updated every step of the way, and was super responsive to all my questions. Really appreciated the clear communication and support, made the whole experience smooth and stress-free. Highly recommend working with them!

I was a little skeptical at first to use a newly founded proxy service, but I'm glad I did! They're upfront with their fees, so you wouldn't be surprised with undisclosed fees. Very friendly and communicative, they keep you updated throughout the whole procedure. Will definitely go to them again for future purchases!

Lunarcat was extremely helpful in the proxy purchase, guiding me through the whole process. The fact that they did the proxy purchase in person so quickly was another added bonus!

Super flexible with special requests, and always accomodating to changes. Trustworthy and a totally transparent fee system. Quick communication around the clock too. Highly recommended!

I reached out to Lunarcat for one of my parcels stuck in japan, I didnt have anyone to ship it out, they were very kind and accommodating especially considering how hard it was to communicate with the other party that was holding the parcel. The whole process was a breeze and i was updated at every step. Would definitely recommend them for their services

Lunar cat was so helpful and friendly, trying their best to help me get the item i wanted. I reccomend this proxy service.

I put out a Reddit ad for a unique purchase at an in-person event that I couldn’t make it to personally. I had already requested the services of another proxy shopper, but the item required some extra handling because it was a substantial weight (11kg/24lbs), and I knew it would be a hassle lugging the packaged box around, so I decided to hire out a single shopper for just the one item.

LunarCat reached out to me within a day, and despite my item falling within a custom order as per their site designations, was able to quickly outline expected travel and misc expenses (ticket prices, etc.) Payment was quick and easy via Wise, and we were all set.

As it turned out, my original shopper was able to work out accommodations for the item, so I wound up not needing LunarCat’s help in the end. But they were extremely prompt in refunding me when I informed them I no longer needed their services, and were overall very pleasant and easy to work with.

Lunar Cat was reasuring, professional and just had really great customer service. They made the process easy to understand as I'd never used a personal shopper before. They explained the cost upfront and there were no hidden fees or surprises.
Lunar Cat kept me updated, sent me photos and when they had my items they shipped them quickly and well packaged. I got my items in perfect condition and will certainly be using this service again.