Banner for Mercury Insurance

Mercury Insurance Reviews 

462
•
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have been with Catalli (Mercury) for over 35 years, Home, Auto and Umbrella. I have consistently had excellent support and response from the staff at Catalli. It started as Catalli and Sons and st... Toon meer

Beoordeeld met 1 van de 5 sterren

If you want a horrible car insurance experience, this is the place. Dealing with these people has been an absolute nightmare from start to finish. Poor communication, frustrating customer service, and... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I drive stuff that is not particularly valuable. My daily driver is an old 1973 C20, bluebook is about two grand, State Farm wanted 1500 a year to insure it. You guys offered full coverage for a qua... Toon meer

Beoordeeld met 5 van de 5 sterren

I had a great experience switching to Mercury Insurance. My representative Erika couldn't have been nicer and made it all so easy. She was very thorough to make sure I received every discount and I am... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Geld en verzekeringen

Over Mercury Insurance

Geschreven door het bedrijf

Since 1962, Mercury Insurance has helped customers protect what matters most with affordable auto insurance and home insurance coverage. We offer car, homeowners, renters, and condo insurance with flexible options and competitive rates, making it easy to bundle policies and save.

Guided by our purpose to help people reduce risk and overcome unexpected events, we focus on delivering reliable protection and responsive support when it matters most. Our teams aim to provide a smooth and efficient claims experience, helping customers recover and move forward with confidence.

Mercury is known for offering affordable rates, customizable policies, and a wide range of discounts, helping customers maximize value without sacrificing coverage. Our financial strength is backed by an A rating from A.M. Best, along with industry recognition for insurance excellence.

Headquartered in Brea, California, Mercury Insurance serves customers across Arizona, California, Florida, Georgia, Illinois, New Jersey, New York, Nevada, Oklahoma, Texas, and Virginia through a network of independent agents, offering personalized guidance and coverage tailored to your needs.

Whether you’re looking for dependable auto insurance or coverage for your home, Mercury Insurance is committed to helping you protect what matters while getting more value for your insurance dollar. Not all products are available in every state.

Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

462 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(462)

418 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Rebecca made the process easy and…

Rebecca made the process easy and enjoyable. She facilitated the process and was extremely helpful. There was no need to shop around after that. Total pleasure to work with. Thank you so much Rebecca..

3 juli 2026
Logo Mercury Insurance

Antwoord van Mercury Insurance

We are so pleased to hear that our team member made your experience easy and enjoyable. It's wonderful to know you had such a positive interaction and found their help valuable. Thank you for sharing your kind words!

Beoordeeld met 5 van de 5 sterren

Timely Assistance

Mischa Hassan was very helpful in expediting the homeowner insurance policy and provisions for a quick closing timeline for our new home purchase.

27 juni 2026
Logo Mercury Insurance

Antwoord van Mercury Insurance

We are so glad to hear our team was helpful in expediting your homeowner insurance policy for your new home purchase. We appreciate you sharing your positive experience!

Beoordeeld met 1 van de 5 sterren

I have had Mercury auto insurance for…6 months

I have had Mercury auto insurance for almost 6 months, they sent me a letter saying my insurance was being terminated on July 31, 2026 because they were unable to verify all vehicle operators/ household members. so I called them at 800-493-7879, told them I didn't understand why my insurance was being terminated, they said because I didn't let them know who was living in my household, gave me 2 names, the one I do not know who this person is, they said because I got mail for this person and they gave me my sons name, told them he has no drivers liesence and does not drive MY car, to exclude him as a driver they wanted to charge me 98.00 more a month!!!! I am on disability and do not have 98.00 more a month to pay on auto insurance, they can let the NON-RENEWL go forward at the end of July, I will be taking my business elsewhere!!!!!!! This place is a scam and rip off~!!!!!

29 juni 2026
Review zonder uitnodiging
Logo Mercury Insurance

Antwoord van Mercury Insurance

We are sorry to hear about the frustration and inconvenience you've experienced regarding your policy and the verification process. We understand your concerns about the termination notice and the additional charges for excluding a household member. We are reviewing your feedback to ensure we address these issues appropriately.

Beoordeeld met 1 van de 5 sterren

Prices go up without notice

I have a salvaged car so I just needed liability which started off about $600 a year. Over the next 4 years it went up to $800 a year, then $1000 a year for 2025 and $1200 for 2026. All without any notice of increase.

29 juni 2026
Review zonder uitnodiging
Logo Mercury Insurance

Antwoord van Mercury Insurance

We appreciate you sharing your concerns regarding the increases in your policy premium. Please reach out to your Agent to discuss your policy and explore some possible discounts you may be eligible for.

Beoordeeld met 5 van de 5 sterren

Quick and easy

Thank you for making my insurance purchase quick and easy. Filled everything out online, made appt for a phone call to complete. An absolute pleasure

27 juni 2026
Beoordeeld met 5 van de 5 sterren

Had just Liability but Now, Comprehensive!

Mark and Sandra really helped me find the best price on the best coverage. I am very grateful that they found me comprehensive coverage! Skillful and fair

27 juni 2026
Logo Mercury Insurance

Antwoord van Mercury Insurance

We are so happy to hear that our team was able to assist you in finding the best coverage and price. We appreciate your kind words!

Beoordeeld met 3 van de 5 sterren

I've not had enough time to properly…

I've not had enough time to properly evaluate my service. Though, the app is an intuitive help.

23 juni 2026
Logo Mercury Insurance

Antwoord van Mercury Insurance

We appreciate your honest feedback. We're glad to hear our app is intuitive and helpful, and we hope you'll have more time to evaluate our service soon.

Beoordeeld met 5 van de 5 sterren

I forgot why I loved this company in…

I forgot why I loved this company in the past - years ago I had Mercury Insurance but then sold car. When I was ready for ownership again I got sucked up into Triple A because I was a member…, but I hated their access to customer service for any and everything- so now I have come back home to Mercury again

26 juni 2026
Logo Mercury Insurance

Antwoord van Mercury Insurance

We're so glad to welcome you back! It's wonderful to know that you've returned to us after your previous experience. We appreciate you sharing your journey and are happy to have you as part of our community once more.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer