Early in my use of the product but nothing so far contradicts their claims. Dealing with the company was first rate. Some timing/ programming changes meant that my one off order became an ongoing su... Toon meer
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Lees wat reviewers zeggen
Excellent communication throughout the shipping process on the product itself, but on the orders arrival, not so much. All assistance with the needed information on my delivery expectation was given... Toon meer
Exceptional customer service. I ordered this from reading all the great reviews. I did not get the products yet so can't comment on the effectiveness. However, when I found out that this product was m... Toon meer
We only receive the product a few days ago. With that being said we have only taken it for about 4 days. The delivery time was a bit concerning because it seemed to have stopped moving and then it was... Toon meer
4,5
Uitstekend
90 reviews
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Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I explained my concerns and they met…
I explained my concerns and they met their word. Which made it as seamless as possible
Thank you
17 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
"Thanks for taking the time to leave this review! I’m glad we could clear things up and follow through on what we promised.
— Sarah, Customer Care, Metabolae"
The company is flexible and very…
The company is flexible and very customer oriented. Very good experience.
18 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
Flexible and customer oriented is exactly what we aim for, so reading that it actually came through that way means a lot. Reviews like yours are a good reminder that we're doing something right.
Really appreciate you taking the time to share this.
— Sarah, Customer Care, Metabolae
They resolved my problem in 24 hours… …
They resolved my problem in 24 hours… the ustomer services was amazing
17 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
That's what we aim for, Janice. When something goes wrong, the least we can do is sort it out quickly. Really glad the team came through for you. Thanks for taking the time to share your experience here, we really appreciate it.
— Sarah, Customer Care, Metabolae
I have just started using Metabolae's…
I have just started using Metabolae's cinnamon product and cannot comment on it just yet. However, since I started with a 7 month supply, I did not want to mess with deferring or cancelling an autoship. I requested cancellation of the autoship and it was done within hours with an email confirmation. No grief, no judgement, just good customer service. Should I find the product is helping, I'll be quick to place another order.
16 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
Thank you for taking the time to leave us a review
That's how cancellations should work, no questions and no hassle. Glad the team got it sorted quickly for you, Barry. Hope the cinnamon treats you well, and we're here if you ever want to reorder.
— Sarah, Customer Care, Metabolae
Superb Customer Service and Integrity
I started off with an intention to write a negative review. It wasn't Metabolae's fault. The delivery driver thought it was a bright idea to "deliver" by fribeeing the package into the grass beside my driveway. I did not find it for 4 days. In the hot sun. In Florida. Needless to say I was extremely unhappy. I contacted Metabolae, showed them proof of the damaged product, and they were as horrified as I was. They took ownership of the problem and are sending me out a new shipment at no cost. Very few companies these days have that kind of integrity and the Customer Service while identifying the problem and looking for a resolution was superb (shout out Andrea). I will definitely order from them again when my batch is done.
16 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
Thank you for taking the time to share your experience with us. We’re sorry your order got off to such a frustrating start, but we’re really pleased Andrea was able to turn things around for you. We’ll make sure she sees your kind words. I know they’ll mean a great deal to her. We hope your replacement arrives quickly and in perfect condition, and that your next experience with us is exactly the one you expected from the start.
— Sarah, Customer Care, Metabolae
I responded with a question from a…
I responded with a question from a "welcoming email" the question was answered promptly within a few hours - very good considering it was sent on a weekend.
14 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
Thank you for taking the time to leave us a review, David! We’re so pleased we could answer your question promptly, especially over the weekend. It really means a lot to know that our responsiveness made a difference to your experience. Thank you again for your kind words, and we look forward to helping you again whenever you need us.
— Sarah, Customer Care, Metabolae
The numbness and tingling have got from…
The numbness and tingling have got from my feet and my knee joints are nowhere near where they were prior to using the gells,i've just ordered a second batch of 3 and should see my blood glucose getting to somewhere it should be,i'd recommend the product 100% and the staff are a credit to the company they go above and beyond,thank you for your help.
13 juni 2026
Review zonder uitnodiging
Antwoord van Metabolae
Really glad to hear that, David. Hearing that the numbness and tingling in your feet and knees have improved is exactly the kind of result we hope our customers experience with consistent use, and it means a lot to know it has made such a difference for you.
Staying consistent really is what helps Metabolae work over time, so we hope you continue seeing positive progress with your blood glucose levels. Please do keep us updated from time to time. We’d genuinely love to hear how you’re getting on!
— Sarah, Customer Care, Metabolae
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