Miles & Barr Reviews 

Miles & Barr were excellent in providing us a smooth and very informative lead up to the purchase of our first property, very efficient and always on the end of the phone if we had any queries. Louise Daly was our property progression point of contact and she couldn’t have done enough for us. Also Bradley Welsh in negotiating and helping with solicitors. Fantastic service.

Louise was great at checking statuses, keeping me informed and moving things along smoothly, acting as the liaison between buyer and seller.

Renting from them was an easy and straightforward process. Very professionell and very easy to deal with. Eventual problems were quickly solved.

I would like to take this opportunity to say I am pleased with your service which you and the team have done for me over the last 8 months for sale of my dad's property and finding a buyer quickly to complete the sale in March.

If I do decide to sale my own property in the future I know where to come...

Kind regards
Michel Crisp

Mel has been fantastic. She always keeps us updated and has worked so hard for us. We really treasure her being part of the team

Had a very pleasant experience. Melissa was amazing very knowledgeable, kind, polite and helpful.

Melissa from the Herne Bay branch was extremely helpful during the process, timely response and dealings with agents in the past it was a breath of fresh air! James.

Very professional - service provided was very professional from sales take on process through to photos /marketing and post offer support between offer acceptance and completion. Nadine in particular was patient, empathetic whilst being realistic about updates being dependent on responsiveness of other agents /solicitors in the chain.

Miles and Bar were very tenacious in getting this tricky purchase completed. Special mention to the efforts of Nadine Roberts.

Relatively early days in my relationship with M&B (after the transition from Regal Lettings ) but in my dealings with them so far, they have been very professional and efficient.
My recent primary contact, Nicole Rene-Clarke, was on point, very personable and a pleasure to deal with & I'm sure will continue the great work, following her recent move to the Folkestone office. Her colleagues Charlotte Dyer and Charlotte Thomas before that, also deserve a mention for their competence and professionalism.

I had an excellent experience working with Rebecca on the sale of my house. She was incredibly friendly, approachable, and supportive throughout the entire process. Rebecca kept me consistently updated at every stage, which made everything feel smooth and stress-free. Her communication and dedication really stood out, and I genuinely couldn’t have done it without her help. Thank you, Rebecca!

My house went on the market in Sept. 2025 and sold within a week. The marketing pictures of the house were very good. Whenever I liaised with Miles & Barr, the staff were friendly and professional. After the ‘sold’ sign went up, I was contacted by the Sales Progressor, Emily. She contacted me weekly to update me as to how things were going, any delays and to advise me on anything I might need to. I found this relationship very worthwhile. Overall, it has been a positive experience apart from the length of time the process took(6 months) due to unavoidable issues outside of Miles & Barr. I was told the process could take 12- 20 weeks, which I appreciated.

Great communication from start to finish from Miles and Barr. Nadine Roberts helped us with our purchase and she was excellent; providing regular updates and happy to help very quickly whenever we asked. Would definitely recommend working with her and this team.

Great communication and a real understanding of the challenges of buying and selling property. Dan and the team were open, engaged and helpful. Nadine, our sales progressor, was always calm and patient, responding quickly to any questions or concerns.

I bought my first home this year through Miles & Barr and, if I’m honest, I felt quite overwhelmed by the whole process at the start.

I needed guidance and patience, and the Margate branch was excellent from the very first enquiry call. The sales team listened, understood, and took the time to have 1–1 conversations with me. I was invited to their offices as I found online administration a little difficult, they helped me organise my paperwork, explaining what would happen next, and offered reassurance. Nothing ever felt like too much trouble.

Once my offer was accepted, Louise Daly stepped in on sales progression — and this is where the strength of the Miles & Barr system really came into its own.

Since 18 December, Louise has been involved in over 88 emails across the chain. She was consistently friendly and professional, kept communication clear, and was always completely on it. When I was promised a call from her, it came — I found her integrity outstanding.

This wasn't just a big name business getting a sale over the line — this was Louise and her team doing things properly and supporting everyone through what can be a very pressured experience. That included both myself and thoughtful consideration for the seller, with multiple visits arranged during the paperwork stage.

I would absolutely recommend Louise Daly and Miles & Barr. If you’re fortunate enough to be buying a home where they are managing the sales progression, you’ll feel the benefit of that from day one — just as I did.
Thank you all, especially Louise.

On behalf of my friend .....
Andrew Jarvis

Miles and Barr offered excellent professional and expert service from start to finish, I would particularly like to thank Debbie Thwaites who kept the deal on track from start to finish. Can’t recommend this agency enough.

We recently bought a flat through Miles and Barr and were disappointed by the service they offered. The person who showed us around multiple viewings knew nothing at all about the properties and couldn't answer any questions. When we did find a property we wanted to buy the Sales Progressor (our contact point during the purchase process) was very disengaged. She was rarely proactive, slow to respond to our calls and never seemed to actually listen to our concerns. The whole purchase was painfully slow and although some of this was due to delays with solicitors, we never felt that the Miles and Barr staff did anything to help facilitate the process.

Nadine always kept me up to date with progress of my house purchase and was so positive and encouraging throughout the whole process.Nadine turned a stressful time in to a pleasurable experience .Thank you for being a jolly voice at the end of the phone !

Melissa Scarsbrook is extremely helpful during the Conveyancing process. Always pro active and assertive in progressing a transaction.

I have had quite alot of dealing with Miles & Barr of recent, Melissa Scarsbrook is our sales progressor for our purchase and she has been extremely helpful throughout the process, she been very easy to reach and is more than happy to help with any enquiries we have had. Unfortunately our first property purchase could not go ahead, but our second purchase is going very well and so weve had quite alot of communications with Mel over this time, who has helped us every step of the way .