Motortrustuk Lancaster Reviews 

Connor was fantastic dealing with the sale of my niece’s first car. He was professional and upfront. Very happy with him

Traveled from Glasgow down to Lancaster to buy my new car bmw 4 series! Was given 5 star service from Ben who was genuine and friendly. Very helpful got the car sorted for us coming back down to collect it. Great customer service. The car is immaculate such a great experience from start to finish. Thanks again Ben!

Friendly and efficient service , would definitely recommend

Great customer service by Ben when I choose my car and hassle free process when exchanging cars on the day by Amy! Thanks so much

Great sales team brilliant service.chriss was a great help.best experience buying a car.

Fantastic job ,Thanks very much

Great customer service and Chris was so helpful. Thank you 5 star service.

chad was very lovely and helpful towards me buying a car, explained everything thoroughly and didn’t put on any pressure on me, wouldn’t recommend anywhere else to get your car

Bought an I Pace from Harry at Motor Trust. There was an issue with it and he was great at sorting this out. Would recommend them for customer service.

Great service by Chris kept me updated on purchase explained everything can’t recommend Chris enough.

We bought a black BMW 218i M sport from the Lancaster Motortrust garage the salesman was Nathen he was very helpful and answered all the questions we put to him The issues for the purchase were all rectified as he promised he was very professional friendly and courteous
I must admit I was a little hesitant after reading a few reviews but after my experience I would recommend
So go and have a look at their stock
also a quick mention thanks to Abbey for sorting the last bit of paper work out

Bought a car here. Nathan was friendly and helpful during the process. We had a test drive for another car booked at a different dealer the following day, but I liked the car I tried with Nathan so he let me put down a £250 refundable deposit to keep it off the market for 24 hours

Great service, great car thanks Harry, really appreciate all your help!

Dealt with chad very easy to deal with, very professional and very helpful

Since the first phone call with Chad every part of communication was high standards and once I came down to pick up the car it was to a very high standard with immaculate condition inside and out.

Paul was very professional and the transfer was done very easily and quickly.

Paul was very helpful and informative

Sales advisor was Ben,really helpful from start to finish.Would recommend him to anybody wanting to purchase a car.

Very helpful staff and support given with any questions and queries

Bought a car in May 2026 really happy at time of purchase no pressure selling - however problems started a couple of weeks later - struggling to start back in the garage supposedly sorted but no started again struggling to start and juddering garage not interested told to go through warranty this was early July luckily purchased premium warranty - car needed recovering from home £274 to fix badly fouled spark plugs oh and no coolant in it - started with same problem again 2days ago went into motortrust someone will call Monday 24/8 but obviously no call - so again it will need recovering - I would strongly avoid and certainly don’t leave a review at point of sale as I was asked to , wait a while 😡 really angry purchased outright and feel am stuck with it