Mountgrange Heritage Reviews 

Tim and Alexandre were great throughout the whole process. They had great insight on the market and gave us meaningful advice to buy our new home. Thank you.

Fantastic service from Gillian and the team at Mountgrange Heritage. Gillian was incredibly helpful throughout — nothing was ever too much trouble, and the whole experience felt genuinely personal rather than transactional.

The communication and follow-up were excellent from start to finish, and Gillian consistently went out of her way to make everything as straightforward as possible. A real pleasure to deal with and I wouldn’t hesitate to recommend her and the Mountgrange Heritage team.

Alexandre Chapalain is ansd was excellent. Excellent service and he above and beyond to help us secure our dream house. I endorse him and can highly recommend his services. He is experienced and his advise and guidance made a huge different in our negotiations. A pleasure to work with as well.

Alex and Tim were super helpful. Alex met me at times to suit my schedule was always available through four the purchasing process and was an easygoing lovely gentleman. I highly recommend.

Tom was so helpful getting a problem fixed with one of Mountgrange’s properties. Even answering the phone on holiday.

Tom and the rest of the team were brilliant managing my rental property - 5*s

Tom at Mountgrange Heritage has been handling my rental property for a couple of years now and I’m very pleased with the service. They are always professional, handling queries and tenant issues efficiently. It’s great peace of mind knowing the day-to-day management is in capable hands. Highly recommended!

Tom at Mountgrange Heritage has always been efficient, prompt and helpful in dealing with any issues we have had.

Emma Clowes and her team, Gillian and Charlotte, did an excellent job selling my Kensington flat. Compared to other local and international estate agents, they were very professional and thorough with their documentation, carefully qualified the viewers and most importantly once an offer was secured in record time, Emma steered the solicitors and buyers through a complicated conveyancing process through to completion in 7 weeks, despite numerous unexpected delays. I would highly recommend Emma and Mountgrange Kensington.

Have assigned the management of my property to Mountgrange since 2021, working with Tom. In that time, I have found him to be responsive, effective and knowledgeable with matters large and tedious. I would unequivocally recommend them.

As a first-time buyer, I was really intimidated by the prospect of home ownership. Alexandre Chapalain at Mountgrange made everything feel manageable from day one.

He was there at every stage, from the very first viewing to showing me the property I would eventually purchase and right through to getting the keys in my hand. I genuinely don’t think it would have happened without him. Buying a property can feel stressful but Alexandre’s dedication to pushing things forward and making it work took so much of that weight off. He never let things stall, always kept me in the loop, and clearly cared about the outcome as much as I did.

If you’re looking for someone who will go the distance for you, look no further. He’ll absolutely be the first person I call when I come to sell. There’s an unmatched level of care you get at Mountgrange that you just don’t get from the big agencies.

Alexandre Chapalain was my estate agent and if it wasnt because of him i would have not completed on my house. It got very complicated with the solicitors and if it wasn’t because of Alex’s thorough and helpful advice and follow ups i would have given up. He truly changed my experience and it was extremely caring patient and positive to work with. Highly recommend him and the firm.
Gisoo

I had a great experience working with Tim and Alexandre during the purchase process. They were professional, responsive, and supportive throughout the entire process. They handled everything efficiently, kept me informed at every stage, and worked hard to get the best possible result. I would highly recommend them to anyone looking to buy or sell a property!

Although I have not had a direct business experience with Mountgrange Heritage within the context of buying or selling a property in London, I have known Natalie for years. Natalie's dedication to honesty, integrity and family values has almost certainly placed her in a committed position to advise her clients with their best interests at heart. An added bonus would be Natalie's love and understanding of London and surrounds which would undoubtedly equip her with practical and empathetic advice with any future property owner.

I highly recommend Natalie

Natalie is fantastic - friendly and professional, 5 stars.

The staff were very helpful & knowledgeable and informative - really enjoyed my experience !!!

There were a few really good experiences I've had in my life that I would count as a "once in a lifetime moment", but Natalie provided just that. A seemless experience that felt like I didn't have to do any work at all. 5 out 5 and would be 10 if possible

Natalie Simpkin-Robles was professional and super helpful throughout, 10/10 would recommend

Natalie is a stellar advisor and a lovely person to lead you through the process. Incredibly helpful and just a joy to work with!