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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I recently purchased a piano from this company and I am very pleased with the quality of this product. I had a small issue with selecting the various tones, but this was sorted very quickly and to my... Toon meer

Beoordeeld met 1 van de 5 sterren

Not very impressed so far. I have a part of my order, but apparently the courier they used said the main part was too heavy, and has has been returned. No explanation from either the company or the c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Very happy with my Piano keyboard! Was very hesitant ordering a huge product from an online business. Product came as stated on correspondences from Company. I was confused at first, as only 1 packag... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I am very pleased with my purchase. I ordered the MEP-900 based on the semi-weighted keys and being a full 88 keys. It arrived two days earlier than expected which made me super happy and was very wel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Muziekinstrumentenwinkel

Geschreven door het bedrijf

Started in 2019, MUSTAR has grown to become one of the fastest growing manufacturers and designers of musical instruments, bring joy and innovative instruments to people worldwide. While our products range from smart keyboards, digital pianos, electronic drums, electronic Guitar, Ukulele, our passion for inspiring musical creativity and innovation through new technology. MUSTAR encourages you to unleash your full creative potential through sound and music. We want to let more people enjoy the fun of playing music. We believe that everyone is born with the ability to enjoy music, everyone in the world can be his own Music star.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

173 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

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Beoordeeld met 5 van de 5 sterren

The price is amazing for a full 88 key…

The price is amazing for a full 88 key keyboard. The features are elaborate including a foot pedal. It’s just what my student needs. The speaker is the only aspect that left me wanting (a bit more depth). Still, we plan to plug it into a PA system. But for that price, I still give it five stars.

3 februari 2026
Beoordeeld met 5 van de 5 sterren

Mustar MDP-2700 is better!

Even though the Mustar MDP-2700 is considerably less expensive than a Roland or Yamaha keyboard, it sports as good sound and touch or better!!! I have been playing piano for years. This keyboard is near perfection.

6 februari 2026
Beoordeeld met 5 van de 5 sterren

The piano is great

The piano is great! My daughter loves it. I didn't expect it to be so big, but it fits the room. Only one issue, they need better instructions for putting the stand together.

26 januari 2026
Beoordeeld met 1 van de 5 sterren

this product is garbage tried to do a…

this product is garbage tried to do a return because I didn’t get what I placed for an order I ordered with bench product is Cincy not what I expected highly disappointed and they say if I want to return it I have to pay to return it so I give it a zero product, garbage garbage garbage

29 januari 2026
Logo Mustar

Antwoord van Mustar

Dear customer,
We regret that you are not satisfied with the item.
According to our order record, we shipped the correct product as you ordered. The item has no quality issues, and the problem is due to your wrong purchase.
We do not offer free reshipment for customer’s own ordering mistakes. However, if you want the right product, you can purchase a new one.
We always provide detailed product information for customers to avoid wrong orders.

Beoordeeld met 2 van de 5 sterren

Not a good experience

No instructions came, it couldn’t connect to the piano stand, the little screen was cracked, the speakers sounded muffled…and for three hundred dollars? I mean maybe I just got unlucky but I can’t be the only one…right?

29 januari 2026
Logo Mustar

Antwoord van Mustar

Dear customer, would you please let us know if there's anything wrong with your purchase? We didn't hear from you. If you have any questions, please contact us, we are glad to help you resolve it.

Beoordeeld met 1 van de 5 sterren

Poor Customer support

I bought a piano for my apartment and the neighbors were complaining about the volume. I emailed Mustar and they wouldn’t refund me. Shipping it back cost more than the piano. I live in the same town that manufactures it. But they won’t let me drive and return it.

5 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid UKMustar!!

Avoid. Product (Electric Piano) not received and customer does not acknowledge or return emails. Called customer based in China and no answer...

3 februari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Keyboard itself works great

Keyboard itself works great. Nice quality for the price of everything. Two things that I would change:
1. Eliminate the “background” music when trying to learn a song one-key-at-a-time. Or at least have the option to do so. My daughter was trying to learn Mary had a little lamb and the background music was extremely distracting and off-beat to the keys she played.
2. If you want to slow down the music while you learn to play a preloaded song, you have to adjust the tempo speed every time the next song comes on. It automates right back to the fastest tempo. Too much adjusting for a beginner/child and seems overwhelming.

31 december 2025
Logo Mustar

Antwoord van Mustar

Dear customer, we are really sorry for the inconvenience caused to you. If you encounter any problems during the use of the product, you can contact us via amazon message, and a professional customer service team will answer you in detail! Thank you for your support and wish you a happy life!

Beoordeeld met 3 van de 5 sterren

The keyboard i purchased seems to be…

The keyboard i purchased seems to be fine, but am having trouble getting it to pair with my phone, tablet, nor laptop to use the bluetooth. There should be a pin # that was not provided with the keyboard. Have tried to communicate with mustar, but no response.

29 december 2025
Logo Mustar

Antwoord van Mustar

Dear customer, we are really sorry for the inconvenience caused to you. If you encounter any problems during the use of the product, you can contact us via amazon message, and a professional customer service team will answer you in detail! Thank you for your support and wish you a happy life!

Beoordeeld met 5 van de 5 sterren

Great digital piano

The digital piano arrived in excellent condition. I got to play it tonight. The hammered feel of the keys was authentic, just like a real piano. The purchase price of the digital piano was good for someone who wants a quality instrument for a great price . This instrument could be used and appreciated by a beginner or an experienced musician. I couldn’t be happier with my purchase.

2 januari 2026
Beoordeeld met 5 van de 5 sterren

Piano was a gift for my musically…

Piano was a gift for my musically talented grandsons 13 th birthday , I ordered before his birthday of 12/11 . He absolutely loves the piano and will use it to pursue his music, he takes piano lessons. And we have a full size piano in our living room, but this one is small with its free standing legs and can fit in his room.i am well satisfied. Thank you

25 november 2025

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