Excellent, swift and professional service. This was my second pair from Next Day Spex, with high quality, variofocal lens, photosensitive tints, on the same prescription - both are brilliant, spoke t... Toon meer
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Lees wat reviewers zeggen
I've ordered a frame, delivery was next day, I am happy with the service . One small recommendation is about the returninng of items .. I had to call the retailer in order to receive my return a... Toon meer
I was so grateful for Next Day Spex, they really came to my rescue!! I’d got a nasty eye infection 3 days before we were going on holiday, which meant no contact lenses! 😢 I’d never had prescripti... Toon meer
Amazing experience! I lost my glasses outside a train station while wearing my prescription sunglasses. I was traveling and had no backup glasses with me as I had never lost them before! I found Next... Toon meer
Bedrijfsgegevens
- Optische producten fabrikant
- E-commerceservice
- Winkel in modeaccessoires
- Brillengroothandelaar
- Opticien
- Zonnebrillenwinkel
Geschreven door het bedrijf
We are revolutionizing the optical market as the first retailer to offer both low and high prescription single-vision lenses with same-day fitting and next-day delivery. Order before 2 PM and receive your glasses within 24 hours. Use our virtual mirror to try on frames and find the perfect fit and style the first time. With frame prices to suit every budget, quality eyewear has never been more accessible!
Contactgegevens
London, Verenigd Koninkrijk
- 020 335 55683
- support@nextdayspex.com
- nextdayspex.com
4,6
Uitstekend
205 reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great service and prices customer…
Great service and prices customer service is fantastic delivery next day amazing customer
12 november 2025
Amazing fast delivery
Amazing fast delivery , excellent quality specs and good price
31 oktober 2025
Someone stole my glasses while…
Someone stole my glasses while travelling. Next Day Spex were so responsive and saved the day. They customer service staff are top notch and will work with you to get your order right.
6 oktober 2025
Review zonder uitnodiging
Excellent service quick delivery
14 oktober 2025
Antwoord van Next Day Spex
Thank you for your feedback!
We always aim to dispatch prescription glasses and sunglasses on the same day, in line with our promised timeline. We’re glad you appreciated the quick turnaround, and we truly thank you for choosing our service.
We’d love to know if there’s anything more we could have done to earn that fifth star! 😄
Your feedback helps us grow and improve.
Best regards,
David
Next Day Spex Team
Insufficient
Quick delivery unfortunately the glasses were not fit for purpose I found the ordering process simple but insufficient to help with all the necessary details required ie pupil distance? I had to Google it and seek info how to do it! This resulted in an error of judgement and rendering the glasses unsuitable. I quick refund was processed once I'd returned the glasses at my expense. May be offering a free returns process would be good.
26 september 2025
Antwoord van Next Day Spex
Thank you for your feedback.
We're pleased to hear that you found the ordering process on our website simple and efficient. However, we're sorry to learn that you felt there was insufficient guidance regarding information such as pupillary distance (PD).
Please note that we offer 24-hour live chat support with a qualified dispensing optician, who can provide clear instructions on how to measure your PD, or assist you with the measurement directly. We're committed to helping customers throughout the ordering process and are always happy to assist where needed.
As glasses with prescription lenses are bespoke products, we are unfortunately unable to reuse them once returned. Despite this, we do not charge customers for the cost of the lenses if they choose to return their glasses, as we understand that the product may not always meet expectations. To help offset this loss, we kindly ask customers to cover the return postage cost. We hope this policy is understandable.
Thank you once again for your feedback—it helps us improve and serve our customers better.
Best regards,
David
Next Day Spex Team
Rapid response!!
Rapid response, customer service and next day delivery! Super happy with the whole process!
22 augustus 2025
I purchased two pairs of glasses and…
I purchased two pairs of glasses and they are shocking quality. The nose piece has fallen off one pair and the arm snapped off the other pair. Would not buy from here again. The only plus is you do receive them quickly.
3 mei 2025
Antwoord van Next Day Spex
Dear P. J.,
Thank you for your feedback. We're sorry to hear that you're dissatisfied with our product.
We have not received any prior communication from you regarding any issues or concerns. Please note that all our products come with a one-year manufacturer’s warranty. If you believe the product is faulty and has not been subject to accidental damage, we would be happy to assist you.
Kindly reach out to us at support@nextdayspex.com, and our team will be glad to help resolve the matter.
Best regards,
David / Customer Support Team
NextDaySpex
Very quick and really pleased with my…
Very quick and really pleased with my glasses, would definitely use again when I get a new prescription.
8 juli 2025
Absolutely amazing service & quality…
Absolutely amazing service & quality glasses! They were really helpful - even though I ordered incorrectly, but they noticed called me and rectified so they would still be shipped in time to arrive for my holiday! 100% recommend!
24 juni 2025
Very reliable people, highly recommended
Very reliable people. Very pleased with my purchase and more importantly I got my glasses delivered the next day as expected whereas 3 other company have failed to keep that promise blaming complex rx.
1 juli 2025
Brilliant service
3 juni 2025
Friendly opticians
Listened to what I had to say choose some glasses all measured and sorted with ease collecting just over a week. Very friendly and polite and in Yaxley so handy
7 juni 2025
Review zonder uitnodiging
Does what it says on the tin!
I called the team, they helped me out. I ordered what I needed, it arrived next day as planned. Job done!!
29 mei 2025
I managed to loose my persecution…
I managed to loose my persecution sunglasses a few days before going on holiday I found next day specs to be a excellent service
21 mei 2025
My glasses snapped at the bridge
My glasses snapped at the bridge - I managed to get my prescription and uploaded it after picking pair of new frames.
Glasses arrived next day (Sunday) and had no issues with the frames or prescription.
Fabulous service.
26 april 2025
Was desperate for a new pair of glasses…
Was desperate for a new pair of glasses after a dog chewing incident. Next Day Spex did exactly what they said. Ordered Monday, delivered by 1pm Tuesday.
Superb service and good quality product.
Shame about the case though.
27 april 2025
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