Goods never delivered. Suspect this is a scam website. The support response via email appears to be generated by a terrible AI chatbot that didn’t answer questions, gives nonsense responses, and do... Toon meer
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I placed an order in May that had a 3 week lead time, still waiting. I have emailed, done online chat and searched for a phone number all with no success. It is unfortunate that they care so little... Toon meer
I just received yesterday and started taking right away. Looking forward to seeing good results like most of the reviews soon. Just wanted to comment on the delivery. Understand it takes longer as ord... Toon meer
I ordered some Melatonin for my family from Nutricity and they arrived safe and sound and in perfect condition. I waited about 5 weeks for them to arrive, but they arrived. Will use this website... Toon meer
2,0
Slecht
170 reviews
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Demands personal bank details
Extremely sus and RED FLAG to deal with. They demanded a copy of my bank statement.
"To proceed with the processing of your order, we kindly ask you to provide us with a screenshot of your bank statement. This screenshot should clearly display the bank name and include transaction history showing the payment made to Nutricity."
I told them to take a hike and that they had no legal right to ask for this personal information.
I cancelled my order immediately and demanded a full refund. Still waiting to see if that happens. If not transaction will be disputed at bank.
Proceed with EXTREME CAUTION
31 juli 2025
Review zonder uitnodiging
Antwoord van nutricity.com.au
Hello,
Thank you for your feedback. We’d like to clarify that we never request full personal bank statements. In very rare cases where a payment is flagged as “high-risk” by our payment gateway (based on the gateway’s own risk-scoring system, not our choice), we may ask the customer to provide a small cropped screenshot showing only the specific Nutricity transaction.
This is not about viewing personal finances — the only detail we need is the transaction code generated by the bank, which is unique and helps us confirm the payment securely. This process is in place solely to protect both our customers and our store from fraudulent activity.
We completely understand if you’re not comfortable providing this and respect your decision. In such cases, we promptly process cancellations and refunds as requested.
Thank you for bringing this up — we’ll continue to improve how we communicate this policy so it’s clearer and less concerning.
Nutricity Support
The best part is that I'm dealing with…
The best part is that I'm dealing with an Australian Company. Great product. Love it.
1 juli 2025
Waiting for 12 days without any update…
Waiting for 12 days without any update after submit the order.
They post my order after I sent mail to ask where is my order.
Already would like to cancel the order if they still not send yet but they send parcel doesn't ask me anything.
And also waiting for another 10 days to receive parcel
7 juli 2025
Took a few weeks to arrive
Have used it for a week now and seems to be great product, but it took a few weeks to arrive which I was a bit surprised at. Took 9 days for them to even ship.
I will try them again.
28 mei 2025
I suspect they’re a scam
I suspect they’re a scam. They charged my credit card but I have received no confirmation or order number or information from them. no product either.
7 juni 2025
Review zonder uitnodiging
Antwoord van nutricity.com.au
Dear Sir,
At the time of placing your order, no email address was provided by you—only a phone number. As a result, you did not receive a confirmation email.
Earlier today, we received your enquiry via our contact form and have already responded. For any further queries, feel free to reach out to us directly at support@nutricity.com.au. We’ll be happy to assist you in every possible way.
Best regards,
Customer Support Team
Nutricity.com.au
Foliumpx great product
I am extremely grateful to have the opportunity to purchase foliumpx in Australia.
It is a great product.
20 mei 2025
Antwoord van nutricity.com.au
Thank you for your feedback. We’re truly sorry for the delays and lack of response. While we’re glad you like the product, we understand your frustration with the service.
We’ve taken your feedback seriously and are working to improve our communication and delivery process. Please email us at support@nutricity.com.au with your order number so we can assist you promptly.
Melatonin
Received my order although it took longer than we expected glad to have it now thanks
29 april 2025
They stuffed my order up still haven’t…
They stuffed my order up still haven’t got it yet 😳🙄😩
11 mei 2025
Review zonder uitnodiging
DONT TRUST THIS ONLINE SHOP!!!
DONT TRUST THIS SHOP!
I ordered some probiotics for $182.31 24 days ago. The money was taken from my account and i did not get a tracking number or even a email showing the purchase. After numerous emails which they took 2 days every time to get a response as there is no phone number to call they claimed they finally send it. This was a lie. Then after over 3 weeks they saying they recalled the parcel and issued a full refund and I still have no money and no probiotics. I've had to now go through my bank to chase up the refund which will take between 21 and 45 days according to my bank.
WHAT A NIGHTMARE! DONT BUY FROM THEM LOOK AT HOW MANY BAD REVIEWS THEY HAVE! I WISH I SEEN THE REVIEWS BEFORE I BOUGHT FROM THEM!
21 maart 2025
Review zonder uitnodiging
Antwoord van nutricity.com.au
We’re sorry to hear about your experience. Please note that no email address was provided with your order, so tracking and updates could not be sent. Your order was shipped on 11 April, but on 15 April you informed us you had raised a dispute with your bank. As per policy, we requested our courier partner to mark the shipment for "Return to Origin".
Thank you!
Delivery was quick and their support…
Delivery was quick and their support team was very helpful. Happy with the experience!
18 december 2024
Worst company I have ever ordered…
Worst company I have ever ordered through. Advertise their products you order and pay for them then they cancel and refund due to no stock. Wtf
27 maart 2025
Review zonder uitnodiging
I never recieved the box.
I never recieved the box.
Die Dose mit den Pillen ist nie angekommen.
2 maart 2025
great experience overall
I have used them once, and they were great in delivering my magnesium capsules, so no complaints.
4 februari 2025
Review zonder uitnodiging
It works out $13 for 1 bar that’s so…
It works out $13 for 1 bar that’s so expensive!! I thought I’d get more
12 januari 2025
Antwoord van nutricity.com.au
Dear Sir,
You reached out to us on chat for this concern and a partial refund of $50 was issued on 3rd February for the particular product in question.
If possible, we kindly ask you to consider updating your review. While negative experiences are often shared, positive feedback is just as important and truly appreciated. Your updated review would mean a lot to us.
Warm regards,
Nutricity.com.au Support Team
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