Have booked and had incentives to travel,but NX rewards is quite something, I certainly didn't expect cashback also, and in future when there are unexpected stopovers,the prospect of discounted hote... Toon meer
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Well worth it in my opinion. Best cashback rates available in general- 10% minimum on all retailers - and also fastest to pay out. Just remember to claim back the subscription every month in the form... Toon meer
Bedrijf heeft geantwoord
I've been using NX rewards for a year now, and I am really pleased with the service. Even though the monthly fee is relatively high, I've always been able to "refund" it by using one of their retailer... Toon meer
Bedrijf heeft geantwoord
The claiming procedure is okay, but one issue I have to mention The recent two month, I sent the West Midlands Metro weekly ticket receipts to claim. In March, I sent the receipt to ask can it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases
Contactgegevens
3,9
Goed
1K reviews
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Good and easy
22 november 2025
Antwoord van Nxrewards
Thank you for giving us a 5-star review. You made our day and left smile on the faces of our whole team with your kind words. We are grateful you share this with us.
As a student
As a student, the NX Rewards programme has been genuinely helpful. Saving £18 each month makes a real difference to my budget, and the process of using the rewards has been straightforward and convenient.
19 november 2025
Antwoord van Nxrewards
We're happy to hear that our NX Rewards programme is genuinely helpful to you as a student. It's great to know that you're saving money each month and find the rewards easy to use. Thanks for your positive feedback.
CS really following up the case without…
CS really following up the case without severe delay or keep looping on the same question even if answered like most of the other companies’ CS
2 november 2025
Antwoord van Nxrewards
We're happy to hear that our support team provided prompt and efficient assistance. We appreciate your feedback regarding their dedication to resolving issues effectively.
Cancelled all my payments
Cancelled all my payments! Terrible company. Told me contact in 24 hours yet I have heard nothing. What a waste of time and money I would not have otherwise spent. Contacting Trading Standards...
19 november 2025
Review zonder uitnodiging
Antwoord van Nxrewards
Hello,
We regret to hear about the payment cancellations and the lack of communication. We apologize for any frustration and inconvenience this has caused. We're looking into this issue and will take steps to prevent this from happening again.
The reference number you provided did not match any membership with NX Rewards.
Please share your details from the request we sent here so we could address your concerns, or send us an email to contact@nxrewards.com
UPDATE: We have escalated this concern to the relevant team and will provide an update within 24-48 hours. If you require further assistance, kindly contact us and email contact@nxrewards.com
Kind regards,
NX Rewards
Was sceptical at first but not anymore
Was sceptical at first but iny 2nd month and have to say this site just works seamlessly. Easily makes the monthly subscription worth it. Saving money each month without any hassle or effort. Extremely pleased.
21 november 2025
Antwoord van Nxrewards
We appreciate you sharing your experience! We're happy to hear that our service is working seamlessly for you and saving you money effortlessly. Thank you for the positive feedback.
I was so much was amazed,i got my cash…
I was so much was amazed,i got my cash back so fast. I love it
3 november 2025
Antwoord van Nxrewards
We are so happy to hear that you were amazed and got your cash back quickly. We appreciate your positive feedback!
Money saver
14 november 2025
Antwoord van Nxrewards
Thank you for your writing us a positive review. When we hear happy feedback from our customers, it inspires us to do better and improve more.
Gift cards are limited to £100 and not…
Gift cards are limited to £100 and not every spend tracks.
13 november 2025
Antwoord van Nxrewards
Hello there,
We appreciate your feedback and regret that you experienced these issues.
Please provide and send us an additional information about tracking inaccuracies. Kindly email contact@nxrewards.com and we'll investigate your concern.
Kind regards,
NX Rewards
Unacceptable and unreasonable customer service.
I closed my NX Rewards account in June 2025. In November 2025 I decided I would like to use the service and registered again. NX Rewards accepted my new registration and opened an account for me. I made a purchase with and was due nearly £100 cashback. Just before my cashback was to be paid they locked me out of my account with no notification. I contact their customer service and they replied that I should have waited 6 months between closing my original account and opening the new one and referred to fine print in their T&Cs. It is my true and reasonable belief that NX Rewards only closed my account so they could keep my £100 cashback for themselves. If I truly wasn't allowed a new account within 6 months of closing my original account their system would not have allowed me to re-register and welcome me back to NX Rewards; if the 6 month T&C is real they breached their own T&C when they opened the account! I find their customer service reply to my enquiry email very unfair and unreasonable. I would not recommend. I'm now considering legal action to recover my £100 from this untrustworthy company.
12 november 2025
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Boon,
We appreciate you bringing this to our attention. We are sorry to hear about the difficulties you experienced with your account and cashback. We aim to treat all customers fairly and will investigate your situation thoroughly.
Our records show that you have multiple accounts created in our programme; under our terms and conditions, a cancelling member may not re-enroll in our programme for at least six (6) months after cancellation of any previous membership- should any additional memberships be detected during these six months by way of name and/or address, email, payment details, and/or bank account/IBAN. In that case, your account has been automatically cancelled, and any accrued benefits will be forfeited.
If you require further assistance, kindly email contact@nxrewards.com
Kind regards,
NX Rewards
Charged After Cancellation and Locked Out of My Account!
After my cashback was approved my account was suddenly suspended for “suspicious activity.” They asked for personal documents like my passport which I refused to share. I emailed to cancel and was told my membership would be closed yet they still charged me the fee. My account remains inactive and inaccessible. Terrible experience and very poor handling of customer data and communication. This is my third complaint, and they still have not made things right, and I had no choice but to put a dispute with my bank. What a fraud!
10 november 2025
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Begum,
We regret your account suspension and the issues encountered with your cashback and membership cancellation. We take data security seriously and are concerned about your experience.
NX Rewards is fully committed to processing payment for all eligible cashback claims. There are, however, certain cashback claims and member activities that require additional documentation.
The Terms of Service that you have agreed to upon sign up state that, to enable us to carry out investigations into the validity of any member activity, the member may be required to provide evidence such as proof of identification, proof of delivery address, the member's address, and/or copies of all relevant purchase receipts or such other evidence. For full details on the Terms of Service, please visit our website, www.nxrewards.com.
We sent you an email today to clarify the type of documentation that we have requested from you. We hope that it would address your concern and resolve this matter for you.
Kind Regards,
NX Rewards
Nx reward is the best reward scheme for shoppers.
Nx reward is the best reward scheme for low may be medium earners as it provides the best shopping experience by providing offer and discounts.
8 november 2025
Antwoord van Nxrewards
We're happy to hear that our reward scheme provides a great shopping experience with offers and discounts for you. Thank you for sharing your positive feedback!
Amazing cashback Rewards
Amazing service. Fast, reliable, accurate, rewarding, amazing reward program. Have vast variety of retailers in the pool. Track pretty quickly and payment done automatically.
The service is so amazing that I never need to contact there customer services. I am really enjoying it and already recommend to so many of my friends to join.
I strongly recommend as I use other cashback websites like topcashback and Quidco but I find this much better rate when I compare. I already had lot of cashback from NX rewards paid directly into my account without hassle.
29 oktober 2025
Antwoord van Nxrewards
We're happy to hear that you're enjoying our service and its features, including the variety of retailers and automatic payments. It's great to know you find our rates better than other cashback websites. Thank you for recommending us to your friends!
Cash back works
I received my cash back in a span of 4 days. There are many discounts and deals you can get from being a member, clothes, items and food.
1 november 2025
Antwoord van Nxrewards
We're happy to hear that you received your cash back quickly! It's great to know you're enjoying the discounts and deals available to our members. Thanks for your feedback.
Terrible service
The process in getting your cashback and monthly reward is terrible. It’s so inconsistent. I’ve actually lost more money than I’ve gained so am about to cancel. My monthly rewards aren’t always recorded, even after sending proof of purchase it’s hit and miss if they give you cashback or not.
6 november 2025
Antwoord van Nxrewards
Hello there, thank you for letting us know about your concern.
Upon reviewing, your claim for your November Monthly Bonus was approved. Please know that as stated in our FAQ page, you must send us the purchase or booking confirmation receipt within 30 days of making the purchase/booking to claim your Monthly Bonus.
As for your cashback, it may be declined if your purchases do not meet the merchant's special terms. Please also ensure that all details required are present on your submitted receipt to avoid being declined.
For any other concerns, you may send us an email to contact@nxrewards.com
Perfect experience.
22 oktober 2025
Antwoord van Nxrewards
Thank you for your positive feedback; we appreciate it!
Account suspended without a reason
I signed up nx rewards in october and made some purchases. Around 2 weeks later, received an email asking the proof of my identity, address and bank account. I sent all of them (provisional driving licence, account statement and council tax bill) the same day. After a week, I tried to sign in and saw that my account is not active anymore. Then I sent an email to leran why my account was suspended but didn't get a reply. I felt like their fraud service has a quota and trying to fill it with choosing some members as victims as nothing about me is wrong.
28 oktober 2025
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Can,
Thank you for bringing this to our attention, and we apologise for the delay in validating your membership dispute. The team already reviewed your concern, and a response has been sent earlier. If you need further assistance, do not hesitate to send your email to contact@nxrewards.com.
I prefer the earlier time 04:55am…
I prefer the earlier time 04:55am Swindon route 401 was a better option to reach in London and head for work location was convenient.
Now there are two buses 401 & 403.
One leaves at 4:20 and other at 4:25.
This option has now been a cause of getting late at work.
Also please make one more stop at Northfields station, London so anyone can take a short route to get to work.
14 oktober 2025
Antwoord van Nxrewards
We appreciate your feedback. Thank you for providing us with 5-star rating.
I've been using NX rewards since Nov…
I've been using NX rewards since Nov last year and it has been sending cash back from my purchase until July this year. However since this July I've noticed that even thought the transactions are recorded, I haven't received any cash back. The transactions keeps the status of pending for 2-3 months. Am I still going to have my cash back or should I terminate my membership?
28 oktober 2025
Antwoord van Nxrewards
Hello Junyi,
We appreciate you sharing your experience. We're sorry to hear about the cashback issues since July. The pending status lasting for months is not the experience we want you to have.
Please note that we will investigate this issue to ensure your transactions are processed correctly and provide an update via email.
If you require further assistance, do not hesitate to contact and send your email to contact@nxrewards.com.
Kind regards,
NX Rewards
I tried it, but no thanks!
This company is truly a mystery! Having followed the stipulations for the Welcome Reward and the Monthly bonus, both were approved and credited - awaiting payment. Green ticks and all in order. Suddenly they were removed, and I have been given zero explanation for this. Upon looking at the numerous low scoring reviews it seems this service is at best, janky and at worst - truly sneaky and immoral? Who knows which it is. I am awaiting a response from customer service (I called and this shed no light on things - I was told someone would call me back but obviously they have not and likely will not). I have been left with no alternative but to cancel, which is unfortunate as if this service worked it's very generous. The amount of messing about makes it feel like a lot of work however! Therefore it's a big old no, and a cancellation from me.
27 oktober 2025
Review zonder uitnodiging
Antwoord van Nxrewards
Hello Rachael,
NX Rewards is fully committed to processing payment for all eligible cashback claims. There are, however, certain cashback claims and member activities that require additional documentation.
The Terms of Service that you have agreed to upon sign up state that, to enable us to carry out investigations into the validity of any member activity, the member may be required to provide evidence such as proof of identification, proof of delivery address, the member's address, and/or copies of all relevant purchase receipts or such other evidence. For full details on the Terms of Service, please visit our website, www.nxrewards.com.
We sent you an email today to clarify the type of documentation that we have requested from you. We hope that it would address your concern and resolve this matter for you.
Kind regards,
NX Rewards
NX rewards - Hidden Gem
NX rewards are actually legit. They pay out automatically and as long as you jump through the monthly bonus loop, it's a free service.
23 oktober 2025
Antwoord van Nxrewards
We're happy to hear that you find the rewards legitimate and the service free with the monthly bonus loop. Thank you for your positive feedback!
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