Poor Quality T-Shirts and you only deal with an AI BOT named Lauren if issues arise. Customer Service is Non-existent. Never do business with any company that does not provide an "Actual" contact ph... Toon meer
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Wish I had read these reviews before buying. Purchased several shirts for my son for his birthday over two weeks ago. While some things claim to have been ‘shipped’ nothing has arrived. They have b... Toon meer
Bedrijf heeft geantwoord
I started reading these negative reviews of things not showing up right after buying a $45 Incubus tank top and got really worried and disheartened. However, I was very pleased to find my order had ar... Toon meer
Bedrijf heeft geantwoord
Looking at their website, I was impressed with the tees they have, so I placed an order for one. Afterwards, I started reading all these negative reviews about them and started to panic. To my surpris... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At OfficialBandShirts.com, we’re all about keeping real music alive through authentic merch. Every shirt we sell is officially licensed — no bootlegs, no knockoffs — just the real deal from the bands you love. Whether you’re into metal shirts, classic rock tees, or the latest tour merch, you’ll find thousands of designs from legends like Metallica, Nirvana, AC/DC, Iron Maiden, Alice In Chains, Tom Petty, Def Leppard and more. We ship fast, print quality matters, and every order supports the artists who made the music. Discover your next favorite band t-shirt and wear your sound proudly.
Contactgegevens
65 Court St. Suite 20-22, 10601, White Plains, Verenigde Staten
- officialbandshirts.com
2,4
Slecht
100 reviews
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Canadian Buyers Beware
I ordered a Men's XL shirt. When it arrived, it seemed like an XL youth shirt rather than men's, so of course it didn't fit and I wanted to return it.
They charged me $35 for shipping to Canada, so the total for one t-shirt was $70.
When I expressed my concern to the company over the incorrect sizing and requested a refund, I was told that they would refund me $35 (not the $35 shipping).
I understand that shipping is my responsibility and I chose to pay it, but if the item is sized incorrectly, why should I pay another $35 to ship it back to NY?
Returns are NOT hassle-free; this transaction cost me $70 and I ended up with nothing.
I do not recommend purchasing from this company, especially if you are in Canada.
5 januari 2024
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Evening Tracy,
Thank you for your message and purchase! Our system is showing the size you received is the size purchased (as mentioned in your review). Very sorry to hear that the item did not fit as you expected. All orders are of course eligible for return within 30 days of receipt from our online returns portal. There you can find return instructions and easily print a packing slip for your international return.
As mentioned on the item pages and in the returns section of our store, unfortunately free returns and exchanges are only available within the USA.
We do offer free worldwide shipping for all orders $100+. This is automatically applied to all orders once this total is reached. We certainly do not charge $35 for shipping anywhere in the world. Perhaps what you are referencing are import duties/taxes charged to you by your local postal service for importing goods from abroad. Unfortunately we do not have control over local import laws and fees charged within your country (Canada).
If we can be of any help with you completing your order return please just let us know. We're here to help Monday-Friday, 9am - 6 pm EST. Thank you!
Best regards,
Lauren
Gave you 1 star because 0 was not an…
Gave you 1 star because 0 was not an option. Ordered t-shirt on 12/7, still don't have it. No tracking available. Automated "HELP' on the website does not work. Should not take over three weeks to get a t-shirt!
Do not order from this company!
25 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Carolyn,
Thank you for your message and purchase! As mentioned on the item page, the design you purchased requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer.
Our system is showing your order shipped out to you on 12/19 with delivery scheduled for today via USPS. Please check the tracking details forwarded to your inbox when your order shipped.
If you have any further questions please let us know. We're here to help Monday-Friday from 9-5 EST. Thank you!
Best regards,
Lauren
I place an order for Christmas gift and…
I place an order for Christmas gift and I still waiting for news, try to contact with customer service but a bot answer all the question and I still waiting for confirmation or any news really bad service cause said your order need 3 to 5 day for process and 7 days pass and any news yet, am pretty sure this is a scam
8 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Erick,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. As it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. As you are within the stated processing time frame. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
Bad experience so far
I have tried various ways to contact them to simply tell me status of my order. I ordered on 12/14/23.
Now I read these reviews. They already have payment of 88$. I will be reporting to FTC tomorrow
Update: I did call FTC. a report was filed. Eventually I received the Tshirts. The problem with this company is communication. Tshirts are fine. And remember the FTC is all about consumer relations. Bad communication making people worry is part of that.
13 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Jennifer,
Thank you for reaching out and for your recent purchase from Official Band Shirts! We understand that you're eager to receive your order and we want to assure you that we're working diligently to get it to you as soon as possible.
As mentioned on the item pages, these designs require 5-10 business days for processing prior to shipping. As they are sourced directly from the artists' official merchandise manufacturers. Based on your order date, they will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
I bought a shirt for a Xmas gift on…
I bought a shirt for a Xmas gift on 12/6. It's 12/13 & it has still not shipped. The account shows "awaiting fulfillment". Whatever that means. There is no contact telephone and no way to cancel the order. It was to have been received by 12/11. I think this site is a fraud.
DO NOT BUY FROM THIS SITE.
13 december 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Carol,
Thank you for reaching out and for your recent purchase from Official Band Shirts! We understand that you're eager to receive your order and we want to assure you that we're working diligently to get it to you as soon as possible.
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Based on your order date, it will be shipping shortly. Our system shows that your order is currently being processed for fulfillment. Once it leaves our facility, we will provide you with tracking details so you can keep an eye on its progress.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
Never even shipped
Shirt was supposed to be delivered in 5 days. Two weeks later and no shirt. Company blamed post office. Post office said shipping label created but they never received the item. Believe the negative reviews.
23 juli 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Carol,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Our system and tracking details show that your order has been delivered by the carrier.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
I now have almost 300 rock n roll…
I now have almost 300 rock n roll tshirts as I collect them. I bought a Jimi Hendrix t-shirt from Official Band tshirts and I never received it as they sent it to the wrong address. After proving to Official Band Tshirts that they sent it to the wrong address they decided to quit replying to any msgs at all and before I proved it there customer service people were so rude to me. I bought almost 50 tshirts from these guys in the last year alone and they refuse to replace or refund my 42.95 so they will never get another order from me ever as they are just such a disappointment as a company. Don't buy from these people as they could care less about the customer.
1 juni 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your message Tim!
Very sorry to hear of the issue with your order. Our system is showing your packages were shipped and delivered to the delivery address provided at checkout.
If you have any further questions please let us know. We're here to help. Thank you!
Best regards,
Lauren
DEFECTIVE PRODUCTS, DEFECTIVE COMPANYThis company deserves a 0 rating but it…
This company deserves a 0 rating but it was not an option. I bought a tshirt that had Bruce Wayne face on a vintage looking political background poster with the words For President on it at the bottom. However, the words For President were missing which loses the whole meaning of the tshirt. I contacted them through email and they told me to send them pics of the shirt showing the missing words. I did that right away but they emailed back saying pics weren't attached. After 3 more emails attaching pics to them, they still were saying no pics received. Come on, on all my sent emails, they show the pics attached. They are just saying this on purpose trying to lay blame on me not attaching the pics. I am well capable of attaching pics in emails. DO NOT BUY FROM THIS COMPANY. THEY LIE AND DO NOT KNOW WHAT CUSTOMER SERVICE IS AND DO NOT STAND BEHIND THEIR PRODUCTS.
3 juli 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Michelle,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that you do not like the item received. All orders are of course eligible for free return or exchange within 30 days of receipt. A free return or exchange is very simple to make from our online returns portal.
If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
Best regards,
Lauren
overpriced…Cheap Materials
Do not waste your money on these T-shirts. Over priced for thin cheap material. $40 for a shirt that is almost see through. The hem at the bottom of shirt bunches up after washing. This is straight up Walmart quality.
30 juni 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that you do not like the item received. All orders are of course eligible for free return or exchange within 30 days of receipt.
If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
Best regards,
Lauren
I really don’t understand all these 1…
I really don’t understand all these 1 stars! I ordered 3 T shirts on 20th, received them today. All great quality and nice cut. On 30th i sent an email and got a response within a day. Exactly the quality i was expecting.
5 mei 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for message and review! We're so glad you love your order!
If we can be of any help in the future please let us know. Thank you!
Best regards,
Lauren
This company is horrible and a fraud.This company has little to no customer…
This company has little to no customer service. They don't live up. To their end of the bargain. 12 days later still no package, or refund or anything. Other than automated email responses... Run form this website.. a Total scam.
31 januari 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Byron,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Our system and tracking details show that your order has been delivered by the carrier within the estimated time frame provided.
Our support team responds to messages within one business day, Monday-Friday excluding national holidays.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
The shirt was too expensive for what…
The shirt was too expensive for what you get. The shirt was a thin piece of crap. Bought an XL that was more like a large. The logo was not across the chest like it should be, it was more around my neck. Last but not least, the logo was thin and poor quality.
23 januari 2023
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that you do not like the item received. All orders are of course eligible for free return or exchange within 30 days of receipt.
If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
Best regards,
Lauren
Terrible shirt quality, beware!
They shipped quickly but it's terrible quality. The t-shirt is stiff and uncomfortable. The fabric is so thin that it's see-through. It was a waste of money.
14 november 2022
Review zonder uitnodiging
Antwoord van Official Band Shirts
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that you do not like the item received. All orders are of course eligible for free return or exchange within 30 days of receipt.
If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
Best regards,
Lauren
NEVER BUY THEIR SHIRTS
NEVER BUY THEIR SHIRTS
I bought 3 shirts, and I never saw silkscreen and fabric so bad like this. Also, I tried to write a review to people don’t buy these terrible shirts, but my comments didn't show up. I don't think the bands even know these guys are selling products with so terrible quality. Unfortunately, I lost my money with their shirts.
5 oktober 2022
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Marcelo,
Thank you for your message and purchase from Official Band Shirts! Very sorry to hear that you do not like the item received. All orders are of course eligible for free return or exchange within 30 days of receipt.
If you have any further questions please don't hesitate to reach out. We're here to help. Thank you!
Best regards,
Lauren
This company is a joke and a big scam!
This company is a joke! I have been waiting for over 2 weeks and I have not even received shipping details. It is impossible to get ahold of anyone and their products are cheap and completely overpriced! I would warn anyone thinking about spending any money here. They have a wide variety of items that they outsource from China or some other country. The clothes are comparable to walmart quality with Nordstrom prices! Plus, their customer service is non existant! Beware! Scammers!
30 juni 2022
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Nicole,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Our system and tracking details show that your order has been delivered by the carrier within the estimated time frame provided.
Our support team responds to messages within one business day, Monday-Friday excluding national holidays.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
It took more than 2 weeks to receive my…
It took more than 2 weeks to receive my order. I ordered 3 t-shirts in April 27 and received them May 13. The shirts were the cheapest quality I have ever seen.
14 mei 2022
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, this design requires 5-10 business days for processing prior to shipping. A it is sourced directly from the artist's official merchandise manufacturer. Our system and tracking details show that your order has been delivered by the carrier within the estimated time frame provided.
Very sorry to hear that you do not like the item received. All orders are of course eligible for free return or exchange within 30 days of receipt.
Our support team responds to messages within one business day, Monday-Friday excluding national holidays.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
HORRIBLE CUSTOMER SERVICE!!
HORRIBLE CUSTOMER SERVICE!!! I ordered three shirts & only received 2. I got a response that said, “Please check with your neighbors”. I live in a fantastic neighborhood, & we all know one another, & lookout for things like this.
I sent photos of packages, invoice, showing that there were missing one of the shirt. Clearly you need the 29$ more than I do!!
Logging into Google reviews next!
Thank you,
11 mei 2022
Review zonder uitnodiging
Antwoord van Official Band Shirts
Hi Lorenzo,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
Our system and tracking details show that your order has been confirmed delivered by the carrier within the estimated time frame provided.
Our support team responds to messages within one business day, Monday-Friday excluding national holidays.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
This company truly is the worst!!
This company truly is the worst!!! It took forever for my band Merch to arrive. Also when I received my order….. few of the shirts had holes in them and the stitching was poorly done, like I did it with my own sewing kit. The shirt sizes are not accurate. XL is more like a large. If you put the shirts in the dryer they will shrink immediately. The fabric is not comfortable. Please .., please don’t buy from these losers, who just take your hard earned money. I’ve emailed them with pictures of my holes in my shirts and they have done nothing about it. This website shouldn’t even exist. Buy your band merch from a proper store. Don’t be a sucker like me!
10 november 2021
Review zonder uitnodiging
Antwoord van Official Band Shirts
Good Afternoon Andre,
Thank you for reaching out and for your recent purchase from Official Band Shirts!
As mentioned on the item page, these designs require 5-10 business days for processing prior to shipping. A they are sourced directly from the artist's official merchandise manufacturer. Our system and tracking details show that your order has been delivered by the carrier within the estimated time frame provided.
Very sorry to hear that you do not like the items received. All orders are of course eligible for free return or exchange within 30 days of receipt.
Our support team responds to messages within one business day, Monday-Friday excluding national holidays.
If you have any further questions or concerns please don't hesitate to reach out. We're here to assist you.
Thank you again for choosing Official Band Shirts! We hope you enjoy your order!
Best regards,
Lauren
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