Optimal Solicitors Reviews 

1.273
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Wypisujecie treści niezdrożne ze stanem faktycznym jaki był . Państwa pracownik próbował zwalić na mnie swoją pracę która należała do niego i mam na to potwierdzenia pisemne . Państwa pracownik dopuśc... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Natalie, Nafeesa and Amanda provided great service without any major issues. All replied within the timescales, provided good updates and dealt with changes in circumstances efficiently. Compared to o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Bardzo dobry kontakt z ekspertami, znają sie na rzeczy,nie obiecują a podają konkrety. Nie byłem pewien w mojej sprawie czy mam jakiekolwiek szanse na odszkodowanie,a jednak wszystko dobrze sie skończ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vicky Sumner at optimal was amazing. She was my case handler and managed to get me exchanged within 28 days!!! From the off, with our first introduction, she was clear and approachable. Things got don... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Advocatenkantoor
  2. Burgerlijk advocaat
  3. Familierechtadvocaat
  4. Letselschadeadvocaat

Geschreven door het bedrijf

Optimal Solicitors is a modern, forward thinking and progressive law firm. We represent both private individuals and business clients, nationally and internationally. Excellent customer service and good sound legal advice are at the core of what we do. It's not every day that you instruct a solicitor, but if you do you need to know our team are there for you.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 69% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

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3,9

Alle reviews

(1.273)

43 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. I would recommend to anyone who was involved in car accident

3 december 2024
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Antwoord van Optimal Solicitors

Thank you, Natalia, for your kind words and recommendation! We’re so pleased to hear you were happy with the service. It means a lot to us that you’d recommend us to others. Thank you for trusting us to help!

Beoordeeld met 5 van de 5 sterren

I appreciate your assistance and…

I appreciate your assistance and collaboration

19 november 2024
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Antwoord van Optimal Solicitors

Dear Mariana,

Thank you for your kind words! We’re so pleased to hear that you appreciated our assistance and collaboration. It’s always our goal to provide a supportive and seamless experience for our clients.

If you ever need further help, don’t hesitate to get in touch. Thank you for choosing Optimal Solicitors!

Kind regards,
Optimal Solicitors

Beoordeeld met 5 van de 5 sterren

The BEST solicitors

Five stars solicitors

12 november 2024
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Dear Stanislav,

Thank you for your fantastic feedback! Being called "The BEST solicitors" truly means the world to us. Your five-star review is greatly appreciated, and we’re delighted to have been able to assist you.

If you ever need further support, we’re always here to help. Thank you for choosing Optimal Solicitors!

Beoordeeld met 1 van de 5 sterren

Not this firm for compassionate approach!

My car broke down and I stopped on your car park. I asked if I could leave it there until the AA came (sub one hour). A member of your staff refused and told me to park it on Sainsbury's, despite me tearfully saying my car wouldn't get that far. She insisted, I set off, and it got stuck in the road 20 metres outside, and couldn't even be pushed out of the road. I hope you staff member feels really great about making an AA mechanic do the repair lying in the road instead of safely in your carpark, and turning away a crying person justifiably scared to move their car.

7 november 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Dear Olivia,

We are sorry to hear about the difficult situation you experienced.

Unfortunately, our car park is reserved exclusively for our staff and clients to ensure its availability and safety. While we understand the challenges you faced, we are unable to take responsibility for unsafe vehicles left on our premises. Additionally, we cannot allow repairs to be conducted on-site, as this poses health and safety risks, including potential spillage of oil or other fluids, and the danger of a mechanic working on the ground in a space used for client access and deliveries.

There are several alternative parking options in the area that can accommodate such situations, and mobile mechanics are insured to carry out repairs safely in those locations or can arrange for the car to be collected by the recovery truck if it is unsafe to carry on with the repairs.

We appreciate the frustration this must have caused and hope that everything was resolved promptly once your car was repaired. Thank you for sharing your feedback, and we wish you all the best moving forward.

Kind regards,
Optimal Solicitors

Beoordeeld met 5 van de 5 sterren

I found this company on the internet

I found this company on the internet. I called right away. A very nice lady asked for important information. An email with the next steps to take came very quickly. Very efficient communication.

15 oktober 2024
Review zonder uitnodiging
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Dear Ewelina,
Thank you for sharing your experience! We’re delighted to hear that you found our communication efficient and helpful. It’s always our goal to make the process as smooth as possible for our clients. Thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Bardzo dobra firma pracują bardzo…

Bardzo dobra firma pracują bardzo dobrze i załatwią każdą sprawę.Bardzo, polecam a pani Rubina super fachowiec.

7 oktober 2024
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Antwoord van Optimal Solicitors

Serdecznie dziękujemy za Pana wspaniałą opinię!

Cieszymy się ogromnie, że mogliśmy pomóc Panu w uzyskaniu odszkodowania. To dla nas wielka radość słyszeć, że jest Pan zadowolony z naszych usług i że udało nam się pomyślnie załatwić Pana sprawę. Ciepłe słowa o pani Rubinie są dla nas szczególnie ważne – przekażemy jej Pana pochwały, na pewno sprawią jej wiele radości.

Jeśli w przyszłości będzie Pan potrzebował pomocy prawnej, jesteśmy zawsze do dyspozycji.

Beoordeeld met 4 van de 5 sterren

Zdrowie

Oceniam pracę, kancelarii dobrze.

17 september 2024
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Serdecznie dziękujemy za Pani opinię!

Cieszymy się, że jest Pani zadowolona z pracy naszej kancelarii. To dla nas bardzo ważne, że mogliśmy pomóc w sprawie związanej z wypadkiem. Pani satysfakcja jest dla nas największą nagrodą.

Jeśli w przyszłości będzie Pani potrzebowała pomocy prawnej, jesteśmy zawsze do dyspozycji.

Beoordeeld met 5 van de 5 sterren

Rzetelna firma:)

Rzetelne, profesjonalne podejście do sprawy. Zawsze szybkie odpowiedzi. Miła obsługa. Na zadawane pytania dotyczące sprawy dostawałem wyczerpujące odpowiedzi. Jestem bardzo zadowolony ze współpracy. Polecam szczerze firmę Optimasolicitors

1 augustus 2024
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Serdecznie dziękujemy za Pana wspaniałą opinię!

Cieszymy się ogromnie, że mogliśmy pomóc Panu w uzyskaniu odszkodowania po wypadku. To dla nas niezwykle ważne, że docenił Pan nasze rzetelne i profesjonalne podejście oraz że był Pan zadowolony z naszej szybkiej i miłej obsługi.

Pańska satysfakcja jest dla nas największą nagrodą. Dziękujemy za zaufanie i serdeczne polecenie naszej kancelarii Optimal Solicitors.

Jeśli w przyszłości będzie Pan potrzebował pomocy prawnej, jesteśmy zawsze do Pana dyspozycji.

Beoordeeld met 5 van de 5 sterren

Thay are really helpful, professional and that’s was pleasure have them on my side.

Hi, professional people,professional company. I’m happy they help me with me case. I recommend it with 100%

30 augustus 2024
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Antwoord van Optimal Solicitors

Thank you so much for your heartfelt review!

We're thrilled to hear that our professional team was able to assist you with your personal injury case and help you secure the compensation you deserved. It was truly our pleasure to stand by your side and support you throughout the process.

Your satisfaction is our top priority, and knowing that we've earned your 100% recommendation means the world to us. Your kind words inspire us to continue providing exceptional legal services to our clients.

If you ever need assistance in the future, please don't hesitate to reach out—we're always here to help.

Once again, thank you for placing your trust in us.

Beoordeeld met 5 van de 5 sterren

Best service ever

Best service ever

2 september 2024
Review zonder uitnodiging
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Antwoord van Optimal Solicitors

Thank you so much for your wonderful review!

We are truly humbled and overjoyed to hear that you consider our service the best ever. Your kind words warm our hearts and inspire us to continue striving for excellence in all that we do. It’s clients like you who make our work so rewarding.

At Optimal Solicitors, we're dedicated to providing the highest level of legal support, and knowing that we've made a positive impact means the world to us. Should you ever need any assistance in the future, please don't hesitate to reach out—we're always here for you.

Once again, thank you for your trust and support.

Beoordeeld met 5 van de 5 sterren

Fast and reliable service

Fast and reliable service. Thank you for your help.

27 augustus 2024
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Antwoord van Optimal Solicitors

Thank you so much for your kind words!

We're thrilled to hear that you found our service fast and reliable. Your feedback is greatly appreciated and motivates us to continue providing the best service possible. If you need any assistance in the future, please don't hesitate to reach out—we're always here to help.

Beoordeeld met 1 van de 5 sterren

The person who handled my case was rude…

The person who handled my case was rude and very rude. Overall I spent more on travel to MRI and doctors than the compensation. Overall I do not recommend

14 augustus 2024
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Antwoord van Optimal Solicitors

Thank you for your feedback. We are sorry to hear that you are unhappy with the outcome of your case.

Throughout the process, our primary goal was to provide you with the best possible advice based on the evidence available to us. Given that there were two witnesses against you, we believed that pursuing the case in court carried a significant risk. Our role as your solicitors is to assess all aspects of the case, including the likelihood of success and the potential stress and costs involved in going to court. We discussed these risks with you in detail, and it was ultimately your decision to accept the offer presented. Regarding the communication issues, we note that a translator was involved in nearly all of our calls to ensure that everything was clearly explained.

We understand that the outcome may not have been what you hoped for, but we believe that avoiding the potential risks and costs of an unsuccessful court case was in your best interest. If you would like to discuss this further, we are here to help.

Beoordeeld met 5 van de 5 sterren

Accident claim

Very good service

2 augustus 2024
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Antwoord van Optimal Solicitors

Thank you for your kind words! We're glad to hear that you were pleased with our service. If you ever need assistance in the future, we're here to help. Thanks for choosing Optimal Solicitors!

Beoordeeld met 5 van de 5 sterren

I received very good instructions on…

I received very good instructions on what to do to resolve my financial resolution case. Great help with filling out the documents and a translator provided which made it very easy for me to quickly and correctly deliver the required documents to the court. I am very satisfied and I highly recommend the company Optimal solicitors. Best regards, Michal

1 augustus 2024
Review zonder uitnodiging
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Thank you, Michal, for your wonderful review! 😊 We're so glad to hear that our instructions and support made your financial resolution case smoother for you. It's great to know that the assistance with filling out documents and the translator service were helpful. Your satisfaction is our top priority, and we're thrilled that you highly recommend our services. If you ever need anything else, we're always here to help!

Beoordeeld met 5 van de 5 sterren

Raised 2 claims with Optimal Solicitors…

Raised 2 claims with Optimal Solicitors and they delivered a very good service recommended 100%

22 juli 2024
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Antwoord van Optimal Solicitors

Thank you so much for your kind words and for trusting us with your claims! We're delighted to hear that you were pleased with our service. Your recommendation means a lot to us, and we're here 100% for you if you ever need assistance in the future. Thanks again for choosing Optimal Solicitors!

Beoordeeld met 5 van de 5 sterren

I highly recommend it

I highly recommend it, they take the matter step by step, if you have any questions or doubts, they provide advice and answers, they are also very effective in their work

24 juli 2024
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Antwoord van Optimal Solicitors

Thank you so much for your wonderful review! 🌟 We're thrilled to hear that you had such a positive experience with us. Taking things step by step and ensuring all your questions are answered is exactly how we aim to support our clients. We're here for you every step of the way, and it means the world to us that you found our work effective. If you ever need anything in the future, don’t hesitate to reach out—we're always here to help!

Beoordeeld met 5 van de 5 sterren

Najlepsza Kancelaria Zdecydowani Dobra…

Najlepsza Kancelaria Zdecydowani Dobra Komunikacja Fachowcy Wiedzą Co Mają Robić Walczą O Najlepsze Wyniki Wiadomo Potrzeba Czasu Takie Rzeczy Trwają Polecam Z Całego Serca 🙏❤️💪

3 juli 2024
Review zonder uitnodiging
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Thank you so much for your heartfelt recommendation! We're thrilled to hear that you found our communication clear and our approach professional. At our firm, we strive to understand and execute every case with precision, always aiming for the best possible outcomes. Knowing that you appreciate our dedication and would recommend our services truly means the world to us. Thank you for trusting us with your accident compensation case, and we’re here for you anytime you need legal support in the future!

Beoordeeld met 4 van de 5 sterren

I am satisfied with the cooperation

I am satisfied with the cooperation. The case ended positively for me. The company contacted me on an ongoing basis.

6 juni 2024
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Antwoord van Optimal Solicitors

Thank you for sharing your positive experience! We're thrilled to hear that your case concluded successfully and that you were satisfied with our cooperation and communication throughout the process. Your satisfaction is our top priority, and your feedback is immensely valuable to us. We appreciate your feedback and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Dziękuje Pani Weronice za wszelka…

Dziękuje Pani Weronice za wszelka pomoc. Kontakt dzięki niej był bardzo łatwy i zrozumiały. Wszelkie pytania jak i informacje rzetelnie udzielone.

15 juni 2024
Review zonder uitnodiging
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Thank you so much for your kind words! We are delighted to hear that Weronika made your experience smooth and understandable. Ensuring clear communication and providing reliable information are key priorities for us, and it’s great to know Weronika upheld these standards excellently. We appreciate your feedback and look forward to assisting you again in the future!

Beoordeeld met 5 van de 5 sterren

Stachowiak Kacper and Mom

Just say me and my mom thank you for your hard work , the time , and everything.

7 juni 2024
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Antwoord van Optimal Solicitors

Thank you so much, for your kind words and for acknowledging our efforts. Dealing with serious injuries requires not only timely and expert legal assistance but also a deep understanding of the impact such events have on lives. We're committed to ensuring that our clients receive the right compensation and support they deserve during such critical times. Your appreciation motivates our team to continue working hard and providing dedicated service to all our clients. We wish you both the best moving forward and remain here should you need any further assistance.

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