Ozerty Reviews 

Non comprate assolutamente su questo sito, è una truffa!!! Fate attenzione!!! Ho ordinato un paio di guanti termici a circa 17 euro con la promo, che per altro su un altro sito si trovavano a meno della metà, in fase di acquisto hanno aperto tante finestre di promozioni, creato il caos, hanno fatto copia incolla, mi hanno addebitato un doppio ordine che non è mai partito, il numero verde è inesistente, le email che si inviano ai contatti di assistenza sono inutili ed inconcrete,li denuncio ai carabinieri anche se la cifra sottrattami di 33,36 euro non è poi così elevata ma è comunque una truffa da miserabili pidocchiosi!!! NON ACQUISTATE NULLA SU QUESTO SITO O MOLTO PROBABILMENTE PERDERETE I VOSTRI SOLDI!!!

mi hanno rubato soldi in fase di acquisto, aggiungendo condizioni e opzioni in modo che io avessi difficoltà a non accettarle, dopo che io avevo autorizzato paypal. Illegale!

they cheat you You don't get your item even if you pay .
they don't send any email where you can get a refund.
STAY AWAY

Me he comprado una cámara espía, tenía buena pinta hasta que veo que no puedo resetearla, algo se ha estropeado. Pagué un extra de garantía de 1 año... llevo más de 10 días intentando que se la lleven y me la arreglen y solo me dan largas, un auténtico TIMO!!.
Teléfono de atención al cliente de COBRO!!!! y nunca te lo cogen.

No os aconsejo que compreis aquí.

Ja jeg har så lige spærret mit kort pga sådan nogle falske mennesker som Jer der har denne hjemmeside.
Vil ind og betale for en vare via paypal, men da jeg så får en besked om at skulle vælge en dyr forsendelse (og der stod at forsendelse var gratis) gennemfører jeg ikke min ordre.
Alligevel har de trukket pengene fra min paypal konto.
Deres mailadresse eksisterer ikke.
Så ja desværre har jeg måtte spærre mit kort.
Mig skal I fanme ikke snyde penge ud af!

El proceso de compra es engañoso. Obliga a contratar servicios extra de envío, seguros, garantías sin avisar y que tal como está hecha la página web no se pueden rechazar ni volver atrás. Me parece una estafa.
Al solicitar la devolución del importe de la compra y de los servicios que ya no quiero todo son pegas. No conocen la ley de desistimiento.
ESTAFA. NO FIABLE. NO COMPRES

Bewertung wurde leider entfernt, da ich nie etwas bei diesem Unternehmen gekauft habe, wo von ich euch auch definitiv abraten würde.
Leider scheint es trustpilot nicht wirklich darum zu gehen verbraucher zu schützen, sonst würden sie vor solchen Unternehmen warnen! Ich mein, schaut euch doch nur mal die Bewertungen an...
Fast alle negativ, viele sprechen von Betrug. Außerdem hat das Unternehmen nicht mal nen Namen im Impressum, was verboten ist und man könnte so nicht mal jemanden zur Verantwortung ziehen...
Bitte trustpilot, gebt solchen Betrüger Unternehmen keine Plattform oder warnt zumindest vor diesen!

Acabo de comprar tres artículos uno gratis. Pero te dicen el precio del artículo y una vez que te pasa en este cargo te añaden transporte y garantía más dinero sin avisar me parece una práctica inaceptable. Voy a ver qué tal la entrega. Para acabar de valorar pero hemos empezado mal.

High quality service, high quality for a good price

Helt tydeligt et svindelforetagende, som under betalingsprocessen besværliggør at fravælge totalt overflødige mer-gebyr, samt sløver browserrespons, så kunderne uforvarende bestiller flere varer end ønsket.
Hold jer fra dette svindelforetagende !

. Je suis très déçue j’aurai du regarder les avis avant d’acheter sur ce site : j’ai commandé hier et j’ai pas reçu de reçu . Ils sont prélevé de l’argent sans m’envoyer de reçu en plus il y’avait tellement d’offre que par erreur j’ai du cliquer sur des frais exhirbitant pour l’envoi . La je contacte le service client ça ne passe pas et depuis hier je laisse des messages sur leur mail mais pas de réponse .

min samleverske købte fingerhansker for 443kr pengene var hævet dagen efter hendes bestilling nu halv anden uge senere har hun endnu ikke modtaget sine varer de skriver flot på deres hjemmeside at skriver man til dem svarer de inden for 24 timer hvilket heller ikke er sket dette må da snart være en sag for forbrugerombudsmanden så regner med at de hurtige hævede 443kr tilbageføres til sammenlevverskes konto inden 2 vrøvl samleveren prøvede at ringe til jer uden respons og jeres imail adrss virker hun kunne kun skrive til jer over jeres hjemmeside hvor i så flot lover svar inden 24 timer som heller ikke er sket

Politi politi det tænker mange af os. Vi har desværre glemt at at tjekke på trustpilot.
Jeg har for to uger siden bestilt en vare til 180 kr og med gratis levering. De trak straks 280 kroner fra min konto, havde næsten ikke nået at trykke på enter. I dag har de så yderligere trukket 50kr mere på min konto. Vi bliver nød til at stoppe dette svindelforetagende en gang for alle.
Er der en advokat der læser de mange klager på dette svindelforetagende der har en ide om hvordan vi kommer det til livs.
Holger

Ordine OZ18454IT risulta dal tracciamento consegnato ma la consegna non è avvenuta e siamo a quota 15gg dalla conferma e pagamento dell'ordine oltretutto con pacchetti aggiuntivi!!!!! Balordi!!!!! Ladri!!!!!!
VOGLIO SAPERE DOV'È IL MIO PACCO È URGENTE. Provi a contattare il numero verde e non risponde nessuno, scrivi le mail ma ci vogliono 24ore per gestire il contatto. Non è possibile!!!!!!!

If I could give it a zero because I cannot get through on the phone whatsoever which would have prevented the item being shipped because I wanted to cancel it yes i have emailed yous but it was sent out by the time some on emailed back

If I could give a 0 I would. My boyfriend wore the gloves twice. The second time, the zipper completely broke apart when he was just putting it on. I told customer service and they told me we have 14 days to get a refund and I reported it the 17th day. (It wasn’t cold and he didn’t need them much yet) I told the customer service agent, Mary, that I wanted a manager and she kept saying no then said “I’ll send them your message, but there is no guarantee they will answer” SCAM AND HORRIBLE SERVICE. DO NOT WASTE YOUR MONEY.

Your last reply was humble, but still want to clarify points:

“Dear Steve,

We offered you to keep the products you received from us”

It was not the product that was advertised or that I ordered or that I wanted. I did not want to keep it and I specifically asked if/how I should return it or should I dispose of it. This should be clear that I didn’t want it. You did state that you were scammed and now have new correct items which I could have in replacement. I would accept this.
Please also note (you omitted this in your otherwise decent reply) that on multiple occasions from the start, I asked you in writing very clearly, to confirm that the product was as advertised and was in fact 4Tb of actual storage, less some software, up to about 1Gb. EACH and EVERY time you declined/refused to reply. This only adds suspicion to what turned out to be a correct concern, namely that I was not going to get the product I asked for.
How many other people who have been sent this product have been notified by you, or are they also going to be ignored or take it upon themselves to complain? Most people don’t complain, which benefits companies that are not pro-active in such things.

“in addition to a full refund for your time.”

The refund was for products that were wrong and I asked how to return. Why mention this? Were you considering not refunding me? Did you consider that a refund for items ordered but not received is a bonus or favour? Remember that I had already ordered it previously and waited 14 weeks (!!!) and got nothing, before ‘I’ contacted ‘YOU’ (not the other way round. Multiple times there was not even an apology for this.
So what part of any of this was a ‘refund’ (or compensation) for my time? I waited 14 weeks for nothing when my money was in your bank. I got no initial apology until I pushed the point. You refused to confirm or respond or reply to my questions about the validity of the product before it was sent or arrived. I spent many hours on a 25+ page power point which included all of the carefully composed evidence to support everything I did and that you did and did not do.

“Those SSD can be used even though they do not have the capacity advertised.”

So can a remote controlled car, if received instead of a remote controlled plane, but I don’t want a car, I want a plane. My house is available for £200 per night if you want to stay. The fact that you don’t want or need or use it, doesn’t mean that you couldn’t have used it. So do I charge you or make it available another time, even if it is in a different country or doesn’t meet the spec you wanted?

“We did take seriously your case and we did our best to solve it as best as we could.”
I acknowledge that (after some time/great effort taken by me and was hard to ignore or dismiss, which most people would not go to such trouble), you responded with a very good letter that addressed most points, for which I gave you credit and a good score. I have mentioned at least two of the points in this response that you did not reply to, should you feel that it was a perfect reply.

“Very sorry again if this was again, not as good as expected.”
I had no problems in my last reply and you have done nothing more to deserve any bad feedback. I just want to clarify the response. I do (again) confirm that I did/do not demand or hold it against you if you did not compensate for my time/efforts and all the inconvenience. Quite a generous gesture. And you chose not to offer anything. I understand that you feel that by letting me keep the wrong items was an offer of sorts (and/as they cost/are worth something to you), so fine. Sorted. I was just informing readers for the record of what was said or unclear. I hope you manage to claim back everything you can from the company who duped you. They deserve to be named and shamed, because if not, you come out a loser here because you got the entire blame, which may be unfair.
I only ordered one set of products. You offer many more, so my review is unique to me and I people ordering other products, especially since you wrote to me, I am sure receive better service/products. You have explained other poor reviews and I genuinely believe that there probably are many more happy customers than dissatisfied ones. Again, based on your (the MD) letter to me, I have changed my mind about believing that you should close/re-start. I wish you well in bringing everything onwards and upwards.

Dos meses esperando un producto. Me dicen que no me han encontrado en mi casa tres veces cuando yo trabajo en casa y estoy aquí todo el día. Nadie me llama por teléfono para verificar que estoy aquí. Ahora lo devuelven. Y yo sin mi dinero!!!!! Estafadores

This is a Scammer. Do not but from them. They should be shut down but they will only come back with a different name. Just like all the other China Scammer

Buying for years from ozerty will also continue to do if they continue as they do so well.