Palladiumboots Reviews 

2.149
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Toon meer

Beoordeeld met 1 van de 5 sterren

They lost my order for 2 weeks. I paid for next day delivery so when it wasn’t dispatched I contacted via both the email and form and the website and nobody got back to me. I opened a PayPal dispute... Toon meer

Beoordeeld met 5 van de 5 sterren

As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Toon meer

Bedrijfsgegevens

  1. Schoenenwinkel

Over Palladiumboots

Geschreven door het bedrijf

PALLADIUM® UK Trustpilot Profile

Welcome to the official Trustpilot profile for PALLADIUM® UK

Thank you for sharing your review with us!

Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.

From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.

Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.

We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN

Customer Service Promise:

At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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3,9

Alle reviews

(2.149)

236 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 3 van de 5 sterren

Horrible delivery process

The experience of ordering from Palladium is horrible in Spain

They use a delivery service called SEUR and the order is stuck somewhere and I am unable to have it delivered because they did not enter my address correctly.

Now I am having to call SEUR every day to see if they will finally fix the issue but no luck so far. Its been almost a week of calling.

24 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

These boots were made for walking (and climbing, and dancing)

I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs I've had of them now, but they've taken me down the Samarian gorge, across the Alps, through Transylvania and the moshpit at countless festivals. I've even swum and crossed rivers in them - canvas construction means they dry out very swiftly.

Palladium's website is easy to used, and delivery was quick and straightforward.

27 mei 2026
Beoordeeld met 5 van de 5 sterren

Great

Great! Trained boots are perfect-exactly as described and photographed. They arrived speedily and I’ll curtailing buy from this company again.

27 mei 2026
Beoordeeld met 5 van de 5 sterren

Incredible boots

Incredible boots, so comfortable, versatile style wise and hard wearing, I love them - have worn them everyday since buying. Definitely recommend!

6 mei 2026
Beoordeeld met 1 van de 5 sterren

Returned my boots but never got my…

Returned my boots but never got my refund.

5 mei 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

I am sorry if the refund has been delayed, I can see that it has been made on july 02nd, if not please come back to us at hello@ksgb.com

Thank you
Palladium Team

Beoordeeld met 3 van de 5 sterren

Not as good as my last pair

Not as good as my last pair
Very tight.going to take some wearing in.

5 mei 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

Thank you for sharing your feedback.

We're sorry to hear that this pair did not meet your expectations compared to your previous one. While some of our shoes may feel a little firm at first and require a short break-in period, we understand that they should still be comfortable to wear.

We appreciate your comments and will share them with our team, as customer feedback helps us continue improving our products.

Kind regards,

The Customer Service Team

Beoordeeld met 1 van de 5 sterren

No response from Customer Service

We ordered a pair of shoes, their delivery partner in the UK was terrible, delivered to a completely random address (from picture) so never received package, I have been trying to reach customer service at Palladium for 3 days with absolutely no acknowledgement, no response! This is an extremely disappointing and discouraging experience! Not acceptable!

21 juni 2026
Review zonder uitnodiging
Logo Palladiumboots

Antwoord van Palladiumboots

Hello Lisa,

We replied to you last week, if you didn't receive the email I am sorry. You can contact us back here : hello@ksgb.com

Best regards,
Palladium team

Beoordeeld met 3 van de 5 sterren

Well designed, badly manufactured

Well designed, badly manufactured. The biggest problem i find with them are the heels. Both pairs i have, if i don't use a shoe horn, my heel pushes down what seems to be a very flimsy heel protection between two layers of fabric (in one it felt like it was just cardboard), forcing me take the shoes off, re-align the heel fabric and try again.

I accept they're meant to last forever for the price, but having to re-adjust the heel lining pretty much every time i step into them is very annoying.

18 juni 2026
Review zonder uitnodiging
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

Thank you for taking the time to share your detailed feedback.

We're sorry to hear that you've experienced this issue with the heel construction on both pairs of your shoes. This is certainly not the experience we want our customers to have, and we understand how frustrating it must be to have to readjust the heel lining each time you put them on.

We recommend using a shoe horn to help preserve the heel counter over time.

We appreciate your feedback, as it helps us improve the quality of our products.

Kind regards,

The Customer Service Team

Beoordeeld met 1 van de 5 sterren

Ordered from Palladium but they were…

Ordered from Palladium but they were let down twice by their UK delivery partner, Evri, who failed to deliver, when they said they'd tried and then returned the goods to sender
Fair play to Palladium that they fully refunded me but I think they need to look at their UK delivery partner and use someone more reliable

22 april 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,
Thank you for your feedback. We are sorry to hear about your delivery experience.

We are glad that the refund process was completed, but we understand how frustrating it must have been to have your order returned after unsuccessful delivery attempts.

We will certainly share your comments with our transportation and logistics team so they can review this issue with the carrier and work on improving the delivery experience in the future.

Thank you for bringing this to our attention. Your feedback helps us improve our service.
Palladium Team

Beoordeeld met 1 van de 5 sterren

Boots never arrived

Boots never arrived. For a while I was told they were in transit and then I was told they were heading back to the supplier. I probably blame Evri. It was very frustrating.

14 april 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,
Thank you for your feedback. We are very sorry to hear that your boots never arrived and understand how frustrating this situation must have been.

While the shipment was being handled by the carrier, we recognize that this experience did not meet your expectations. We are sharing your comments with our transportation and logistics team so they can review this issue with the delivery partner and work on improving the shipping experience going forward.

We sincerely apologize for the inconvenience caused and appreciate you taking the time to share your experience.

Palladium team

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