Palladiumboots Reviews 

2.150
•
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Toon meer

Beoordeeld met 5 van de 5 sterren

I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Toon meer

Beoordeeld met 5 van de 5 sterren

As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Toon meer

Beoordeeld met 1 van de 5 sterren

So the shoes didn't fit. No drama. Trying to return them and get a refund, big drama. Received the shoes end of June, and they were too small. No problem with the quality. Navigating the refund proces... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoenenwinkel

Over Palladiumboots

Geschreven door het bedrijf

PALLADIUM® UK Trustpilot Profile

Welcome to the official Trustpilot profile for PALLADIUM® UK

Thank you for sharing your review with us!

Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.

From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.

Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.

We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN

Customer Service Promise:

At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 49% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

3,9

Alle reviews

(2.150)

237 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

The boots turned out not to be as…

The boots turned out not to be as rugged as they looked in the photo. Lightweight fashion shoes that probably would not survive a day on the beach. Disappointed Customer.

7 april 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

Thank you for your feedback.

We are sorry to hear that the boots did not meet your expectations. Our products are designed to combine style and comfort, and we understand that this particular model may not have matched the level of ruggedness you were looking for.

We strive to present our products as accurately as possible through photos and descriptions, and we appreciate your comments as they help us improve the information we provide to our customers.

Thank you for sharing your experience.

Palladium Team

Beoordeeld met 5 van de 5 sterren

Perfect

Hi

Thanks for your product. It was a good experience for me, the delivery was on time.

Best,

3 april 2026
Beoordeeld met 1 van de 5 sterren

Not the same canvas,not stretching…

Not the same canvas,not stretching enough. Narrower this time( took me 3 months to walk without pain around my ankle(..my 5th pair). Not sure i was sent original ones this time. It was too late for me to return-as was still wearing my old ones ..for 2 months..and never tried the new pair until later.

13 maart 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

Thank you for taking the time to share your experience and for your loyalty over the years.

We are sorry to hear that this pair did not meet your expectations compared to your previous purchases. While our products are authentic, slight variations in feel, fit, or materials can sometimes occur between production runs and models.

We understand your frustration, especially as you found this pair narrower and less comfortable than the previous ones you have owned. Your feedback regarding the canvas, fit, and comfort around the ankle has been noted and will be shared with our product team.

Best,
Palladium Team

Beoordeeld met 5 van de 5 sterren

Purchased item was exactly what I…

Purchased item was exactly what I wanted. It is not like other online shop which products are usually different from the website,for example the quality, colours and size are not the same as they provided.
Great 👍

2 maart 2026
Beoordeeld met 1 van de 5 sterren

I am really hate to the core

I am really hate to the core, I ordered a pair on 18 March 2026 and today is 23 April 2026 I haven't received it. The tracker is telling me the parcel will be delivered today since 25 March 2026

23 april 2026
Review zonder uitnodiging
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

I am very sorry to read this, please contact the customer service here : hello@ksgsb.com with your order number and full name so we can help you asap.

Thank you,
Palladium Team

Beoordeeld met 2 van de 5 sterren

Absolute nightmare to deal with

Absolute nightmare to deal with - will never buy direct from you again. A shame as I love the boots but your customer service is non-existent.

25 februari 2026
Logo Palladiumboots

Antwoord van Palladiumboots

Hello,

We are very sorry to hear about your experience.

After checking, we could not find any email received from you, so we sincerely apologize if your message did not reach us.

Please feel free to contact us directly at hello@ksgb.com and we will be happy to assist you as quickly as possible.

Kind regards,
K-Swiss Customer Service

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