I ordered three pairs of shoes in size 10.5 UK and they all fit nicely. Delivery took a couple of days longer than expected as the shipment was clear of customs for a while, before the local courier c... Toon meer
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Lees wat reviewers zeggen
I've been wearing Palladium boots ever since my dad brought me a pair home from France as a teenager. Sturdy, lightweight boots but with excellent support and great grip. I don't know how many pairs... Toon meer
As a Vegan it's hard to find decent and cool looking foot wear. I've now got three pairs of Palladium Boots and they're all fantastic.. Different colours and styles for different occasions. They'... Toon meer
So the shoes didn't fit. No drama. Trying to return them and get a refund, big drama. Received the shoes end of June, and they were too small. No problem with the quality. Navigating the refund proces... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Palladiumboots
Geschreven door het bedrijf
PALLADIUM® UK Trustpilot Profile
Welcome to the official Trustpilot profile for PALLADIUM® UK
Thank you for sharing your review with us!
Over 75 years of crafting style-savvy, utility-inspired footwear has taught the French heritage brand Palladium a thing or two about building gear that lasts and has helped the brand earn its stripes in creating a uniform for the people.
From its roots in developing footwear for the French Foreign Legion in the 1940s to its evolution in supplying trek-ready options for the Great Outdoors, the road Palladium has traveled has connected the brand with a dizzying diversity of people, places, and cultures. In doing so, the decades traversed have instilled in Palladium an inherent respect for freedom, progress, and discovery.
Palladium's eco-conscious credentials inch ever closer to its 2025 goal of becoming 100% sustainable. In support of its ethical targets, each season the brand donates thousands of boots to global charities. And if the journey has equipped us with anything, it is a belief that life has so much to offer if you #daretodiscover.
We celebrate those who explore urban environments with a bold and audacious attitude. Embracing the unexpected everyday. Conform only to your own expectation. Be free and confident. Discover beyond boundaries. #DARETHEUNKNOWN
Customer Service Promise:
At Palladium UK, your satisfaction is our top priority. Our dedicated team is committed to delivering exceptional customer service, going above and beyond to ensure your needs are met. Whether you have questions, concerns, or need assistance in finding the perfect pair of shoes, our friendly team is here to provide personalized support. Contact our Customer Service.
Contactgegevens
Frankrijk
- palladiumboots.co.uk
3,9
Goed
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 49% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great!
Nothing much to say say other than I wanted a nice pair of boots from a brand I like and trust and delivered at expected date
19 januari 2026
Suspect quality
Haven't worn them yet, they seem fairly good quality, but the last pair of Palladium boots i bought the sole came away from one of boot after wearing them just a handful of times.
13 januari 2026
Yet again great quality and service
The item I bought is as great as my first pair just a different colour znd I would buy a third pair only they have run put of stock, but I will keep checking!!
13 januari 2026
The boots are easy to pull …
The boots are easy to pull on and stay firm on your feet with the elastic laces. They are also very waterproof
13 januari 2026
I absolutely love your site,I ordered 2…
I absolutely love your site,I ordered 2 pairs of stranger things boots. Fantastic quality and great service from beginning to end. Will definitely order from you again. One very satisfied customer.
9 februari 2026
Sadly waited over a month for my order…
Sadly waited over a month for my order only to see the payment had been refunded. No reason or contact
9 januari 2026
Antwoord van Palladiumboots
Hello,
Thank you for your message, and we’re very sorry for the confusion and lack of communication.
After checking your order, it appears that the parcel was returned to the sender. Once it was received back at our warehouse, a full refund was issued automatically.
We completely understand how frustrating it must have been to wait over a month without any update, and we sincerely apologize that you were not informed of the situation sooner.
Best,
Kswiss Team
Excellent boots
6 januari 2026
ACE CITY SHEL CHUKKA
ACE CITY SHEL CHUKKA
I love this shoes. Very premium
4 maart 2026
Review zonder uitnodiging
Excellent pair of boots at a very good…
Excellent pair of boots at a very good price
Service very good
7 januari 2026
Using Evri as a delivery partner is a…
Using Evri as a delivery partner is a huge mistake.
The driver simply left the box on the front step. On the top of the box was a label that not only had the address but the £125.00 value of what was inside.
No attempt was made to ring the doorbell or knock on the door.
As long as you continue to use Evri I will not be purchasing anything else.
6 januari 2026
Antwoord van Palladiumboots
Hello,
Thank you for taking the time to share your feedback.
We’re very sorry to hear about your delivery experience. What you’ve described is not the level of service we expect, especially regarding the parcel being left unattended without any attempt to contact you. We also understand your concern about the visible value on the label, and how this could feel unsafe.
While Evri is one of our delivery partners, your experience clearly does not reflect the standards we aim to provide. We are sharing your feedback with the relevant teams to help prevent this from happening again.
We completely understand your frustration and the impact this has had on your trust. If there’s anything we can do to assist you further or address this situation, please don’t hesitate to let us know, we’d really appreciate the opportunity to help.
Kind regards,
Palladium team
Nice boots
Nice boots, sizing a bit awkward, had to send a few back as too small, and refunds take such a long time even after returns are received. Otherwise good, sale prices are decent, bought 2 pairs in fact. Thanks.
5 januari 2026
Slow delivery, not much response
You will get tracking info which is helpful, although Palladium did not respond to my requests for an update until about a day after the product arrived
29 december 2025
This has got to be the worse company I…
This has got to be the worse company I have dealt with.
I ordered a pair of boots back in January which was too small, I sent them back, I received an email on the 30th Jan to confirm they had received my return item, it is now February 27th and I have still not received my refund. This is very poor.
27 februari 2026
Review zonder uitnodiging
I love Palladium
I love Palladium boots and costumer service too. Never had a problem. I purchased boots and they did’t fit, I need it to swap for bigger size. Helpdesk was very approachable and return was very fast. Only what I would suggest, instead of return and make new purchase, I would prefer exchange of the product. It would speed up the process. However, it’s always pleasure to buy my new Palladiums. Thank u!
2 januari 2026
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