Prestige Beds Reviews 

2.970
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The salesman was extremely patient. I must have tried 30 beds. He was knowledgeable and didn't hound me whilst I was trying to make my mind up. The payment process was straightforward and delivery o... Toon meer

Beoordeeld met 5 van de 5 sterren

From the moment we stepped through the door at the prestige showroom we where greeted by a friendly assistant who was both helpful and knowledgeable and with his help we chose our bed . They arrived... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Nathan & Pete came from Prestige Beds to deliver a new bed and take the old away! They were exceptionally nice, friendly and very efficient. They worked quickly and cheerily! Really respectful and cou... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

WE HAVE ALWAYS PURCHASED BEDS/MATTRESSES FROM PRESTIGE BEDS AND WOULD NOT GO ANY WHERE ELSE. STAFF ARE ALWAYS FRIENDLY AND HELPFUL . THEY DELIVER ON TIME AND THERE HAS NEVER BEEN A PROBLEM WITH THE QU... Toon meer


Bedrijfsgegevens

  1. Beddenwinkel
  2. ook in
  3. Bedwinkel
  4. Matrassenwinkel
  5. Slaapkamermeubilair winkel

Over Prestige Beds

Geschreven door het bedrijf

Prestige Beds is a third generation family business and one of the UK's leading independent bed & mattress specialists. We have four outstanding showrooms across Lancashire and proudly stock the best British brands including Hypnos, Harrison Spinks, Tempur, Vispring, Relyon and Dunlopillo plus many more. We offer award winning, hassle free customer service including expert advice in store plus free 2 man delivery with a one hour time slot (Northwest only), free installation of your new bed plus an old bed recycling service. Spread the cost of your dream bed across 10 to 30 months with our flexible 0% finance options, to make that perfect night's sleep more affordable.
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Our promise to you

Geschreven door het bedrijf

We're commited to our customers!
With over 60 years of experience, we know how to find the right bed for our customers. Thats why we promise our customers a great night's sleep with every bed bought from us.

Our Delivery Promise

Free Delivery On Every Order

Free Delivery On Every Order
Our two-man delivery teams will take your new bed/mattress to any room of choice and assemble it if required. You can also add old bed removal to your order, and we will take any bed out of the room and recycle it for you!

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.970)

257 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Comfortable Mattress.

Uncomfortable, too heavy, & no handles to lift. Will be looking to buy a mattress topper to make it more comfortable.
Mattress's were exchanged for much more comfortable ones which was good of Prestige Beds..

22 april 2026
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Antwoord van Prestige Beds

We're sorry to learn that you are unhappy with one of the mattresses you purchaed from us. It's always difficult when a family member is choosing for someone else, but we tried to advise as best we could based on the information we had. The mattress chosen is particularly firm, and whilst very popular for those wanting extra support, we appreciate it isn't for everyone.

Following a phone conversation with my colleague Daniel just now, we have agreed for you to come back in to store to reselect. Also, many single mattresses come without handles, but we can request that they are added to the mattress you decide on as a replacement, or alternatively choose a no-turn mattress. We look forward to seeing you in store soon, and we will put it right for you as efficiently as possible.
Kind regards, James Dunne, Operations Director.

Beoordeeld met 5 van de 5 sterren

Great company to deal with

Great company to deal with. Very helpful delivery men. Very happy customer.

22 april 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear you found us great to deal with and that our delivery team were so helpful. It’s wonderful to know you’re a very happy customer — thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Good knowledgeable staff

Good knowledgeable staff. Large choice of beds. Delivered on time and old mattress taken away.

22 april 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re delighted to hear you found our team knowledgeable and appreciated the wide choice of beds available. It’s great to know delivery was on time and that your old mattress was taken away smoothly. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Good quality mattress

Good quality mattress. Helpful staff when trying to choose the best mattress for us.

2 april 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re delighted to hear you’re pleased with the quality of your mattress and that our team were helpful in guiding you to the right choice. We hope you enjoy many comfortable nights ahead — thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Delivery arrived on time

Delivery arrived on time, both drivers were very respectful to my property and extremely polite
I purchased a double divan bed and headboard and also a king size mattress

14 april 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re delighted to hear delivery arrived on time and that our team were polite and respectful of your home. It’s great to know everything went smoothly with your new double divan bed, headboard, and king size mattress. Thank you for choosing Prestige Beds — we hope you enjoy many comfortable nights ahead!

Beoordeeld met 5 van de 5 sterren

We would highly recommend prestige…

We would highly recommend prestige beds! The service was excellent and very helpful, plus the two delivery guys were fantastic they had our new one up the stairs in no time, and fitted in place for us and took old one away with no issues at all, we thank you so very much and we look forward to trying out our new mattress
Thank you so much guys

10 april 2026
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Antwoord van Prestige Beds

Thank you so much for your wonderful review! We’re delighted to hear you received excellent and helpful service, and that our delivery team made everything so easy — especially getting your new bed upstairs and set up with no trouble at all. It’s great to know your old one was taken away smoothly too.

We really appreciate your recommendation and kind words. Enjoy trying out your new mattress — we hope it brings you many comfortable nights ahead. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Great Product & Service

Absolutely fantastic experience with this bed and mattress company! From the moment I enquired, their team was friendly, knowledgeable, and genuinely helpful in guiding me to the perfect choice.

The quality of the bed and mattress is outstanding—extremely comfortable and clearly built to last. Delivery was prompt and hassle-free, and everything was set up with great care and professionalism.

I’ve noticed a huge improvement in my sleep since the purchase, which says it all! Highly recommended for anyone looking for quality products and excellent customer service.

However, I do feel the after-sales service could be improved, as my issue has not yet been resolved. I’m hopeful this will be addressed soon so the experience fully matches the high standards set during the purchase.

19 augustus 2025
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Antwoord van Prestige Beds

Thank you so much for your fantastic and detailed review! We’re absolutely delighted to hear how pleased you are with the quality and comfort of your new bed and mattress, and that you’ve already noticed such a positive difference in your sleep — that’s exactly what we aim for. It’s also great to know our team were friendly, knowledgeable, and helpful throughout your experience, and that delivery and setup went smoothly.

We’re really sorry to hear your after-sales issue hasn’t yet been fully resolved. That’s certainly not the standard we strive for, and we completely understand your frustration. Please rest assured we will follow this up as a priority to make sure everything is put right as quickly as possible.

Thank you again for your kind words and recommendation — we truly appreciate it and thank you for choosing Prestige Beds.

Beoordeeld met 5 van de 5 sterren

Brilliant firm to deal with

Brilliant firm to deal with, so helpful and great delivery service. We will be back again!

9 april 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear you found us so helpful and that the delivery service was great. It means a lot to hear you’ll be coming back again — we look forward to seeing you in the future. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

excellent experience

Ben at the Whitebirk store was friendly and approachable. He wasn't pushy and we felt comfortable with his approach and support/advice. He was knowledgeable which gave us confidence to be able to make the right choice for us, with the wide range of beds available. The delivery was on time and the lads where courteous and efficient.
Keith & Donna
Thank you Prestige Beds.

21 januari 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely review, Keith & Donna! We’re delighted to hear Ben at our Whitebirk store made you feel comfortable with his friendly, knowledgeable, and no-pressure approach — he’ll be really pleased to hear your kind words. It’s great to know you felt confident choosing from our wide range, and that delivery was on time with a courteous and efficient team. Thank you for choosing Prestige Beds — we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Perfect as always

21 januari 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear everything was perfect as always — your continued support really means a lot to us. Thank you for choosing Prestige Beds again!

Beoordeeld met 5 van de 5 sterren

Excellent service

Bought a mattress from Prestige based on Bold Street in Preston Lancs, absolutely brilliant service from Lisa, they have lots of beds & mattresses in stock to try. Mark & Pete delivery guys were great, no fuss, straight upstairs and old mattress removed included in the deal. A different company said they couldn’t get the mattress upstairs! 100% recommend Prestige, 5 stars

1 april 2026
Review zonder uitnodiging
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Antwoord van Prestige Beds

Thank you so much for your fantastic review! We’re delighted to hear you had such a great experience at our Bold Street Beds store in Preston, and that you were able to try a wide range of beds and mattresses. It’s brilliant to know Mark and Pete looked after you so well on delivery — especially getting the mattress upstairs with no fuss when others couldn’t. We really appreciate your 5-star recommendation — thank you for choosing us!

Beoordeeld met 5 van de 5 sterren

Prompt and helpful service

Prompt and helpful service, both in purchase and delivery.
Also, good advice given.

1 april 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re delighted to hear you received prompt and helpful service both during purchase and delivery, and that the advice was useful. Thank you for choosing Prestige Beds — we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Ben looked after us, professional job

Ben looked after us, advised and gave us time to think, Manager gave us a nice discount, delivery went as advised, good lads delivered new mattress took away old one! All round great deal, thank you very much ❣️

1 april 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear Ben looked after you so well, giving you helpful advice and time to make the right decision. It’s great to know you were happy with the deal and that delivery went smoothly, with the team taking care of your old mattress too. We really appreciate your kind words — thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

All staff were fantastic

The team selling were there to help with great knowledge when needed without pressurising for the sale.
The delivery team were great in getting the bed up a difficult staircase and made it look effortless.

30 maart 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear our sales team provided knowledgeable, helpful advice without any pressure. It’s great to know the delivery team handled the difficult staircase so well and made it look easy! We really appreciate your kind words — thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Well layed out showroom

Well layed out showroom

12 maart 2026
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Antwoord van Prestige Beds

Thank you for your feedback! We’re delighted to hear you found the showroom well laid out. Thank you for visiting us. We hope you love your new bed!

Beoordeeld met 5 van de 5 sterren

Very good at listening to our …

Very good at listening to our requirements and fulfilling them.
The delivery team were exceptional in manoeuvring the mattress.
Very impressed

23 maart 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear our team listened carefully to your requirements and helped you find the right solution. It’s great to know the delivery team impressed you with how they handled the mattress — we’ll be sure to pass on your kind words. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Great alround

Great in store advice on mattress, followed up with speedy delivery and helpfull staff again!

26 maart 2026
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Antwoord van Prestige Beds

Thank you for your lovely feedback! We’re delighted to hear you received great advice in store and that everything was followed up with speedy delivery and helpful service. Thank you for choosing Prestige Beds — we really appreciate it!

Beoordeeld met 5 van de 5 sterren

Outstanding team and service

Gary Newton and his team have been nothing but outstanding!
From the minute we walked through the door we have received exceptional service. They have made our beds to meet our specific requests with beautiful results. The turnaround took just 2.5 weeks from ordering to receiving the beds with care. We had frequent updates along the way, and they even solved the issue with the fact that the bed wouldn't even go up the staircase while giving us a quick resolution in a matter of hours,
We can't recommend them enough.

7 maart 2026
Review zonder uitnodiging
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Antwoord van Prestige Beds

Thank you so much for your fantastic and detailed review! We’re absolutely delighted to hear how well Gary and the team looked after you from the moment you walked through the door. It’s great to know your bespoke beds turned out beautifully and that everything was completed so quickly with clear communication along the way.

We’re especially pleased we could find a quick solution when access became an issue — going the extra mile in situations like that is exactly what we aim for. Your recommendation really means a lot to us. Thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Great service from order to delivery

Great service from order to delivery. Really happy with our purchase and would highly recommend.

25 maart 2026
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Antwoord van Prestige Beds

Thank you so much for your lovely feedback! We’re delighted to hear you’re really happy with your purchase and that everything went smoothly from order through to delivery. We truly appreciate your recommendation — thank you for choosing Prestige Beds!

Beoordeeld met 5 van de 5 sterren

Great mattress great service

Great mattress grea

24 maart 2026
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Antwoord van Prestige Beds

Thank you for your kind feedback! We’re delighted to hear you’re happy with both the mattress and the service. Thank you for choosing Prestige Beds!

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