PT Academy Reviews 

2.702
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I had been been getting so confused with all this and not really knowing what my best course of action was and luckily I heard about PT academy and I was fortunate enough to speak with Orla who was st... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The tutors are extremely hands on, ready to help wherever they can and make it a very enjoyable couple weeks. Credit to my tutor Rian who without him a lot of us wouldn’t have finished the course, he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Was referred to PT Academy by my current PT i train with as I am looking to change career. I got in touch and Tee was great getting back to me promptly. We discussed where I wanted to go within the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I originally rang PT Academy to ask some questions about a course and that was it. However, after listing off all my questions with Tee and speaking for a while, I went ahead and bought a course. Tee... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Onderwijsaanbieder
  2. Onderwijsinstelling
  3. Trainingscentrum

Geschreven door het bedrijf

PT Academy was founded in 2009 based upon our perception of what we believed the industry needed at the time. We introduced a nationwide "mentor" based system where learners would be taught and mentored by active personal trainers and fitness professionals. 10 years on and having partnered with several health club chains - Personal Trainer Academy is now the largest and fastest growing fitness education company in the UK. Recognised as the UK's leading fitness and personal training course providers, we have the largest number of assessment centres and venues than any other UK training provider. We are the first education company to use active trainers as mentors, assessors and tutors of our courses. We are committed to raising standards throughout the health and fitness industry by innovating learning methods, competitive prices and high quality graduates. Our innovative approach led to a prestigious award earlier this year from the Institute of Directors - an independent organisation with a royal chart PT Academy was, and still is, the only fitness education company to use active personal trainers as part of its expert delivery team. From the beginning, our philosophy has always been that our students learn best from qualified personal trainers. Personal trainers know exactly what it takes to grow a successful personal training business as they’ve done it themselves. This firm belief has resulted in the development of our flagship learning method, the Flexi-Learner programme, where students are assigned an active personal trainer in their local region who guides them through their Level 2 and 3 personal trainer qualifications. The success of the Flexi-Learner method has meant that in just a few years our team has expanded. We now have over 200 active trainers across the UK and the highest number of assessment centres, making PT Academy the largest fitness education provider in the UK. PT Academy is committed to giving people of all backgrounds the opportunity to become a qualified personal trainer through our competitive pricing and innovative learning methods. In doing this we’re producing high-quality graduates for the health and fitness industry. Our qualifications are OFQUAL regulated and certificated by NCFE, Focus Awards, 1st4Sport and VTCT awarding organisations. This ensures full recognition from employers, the Register of Exercise Professionals (REPs) and CIMSPA.

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Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(2.702)

249 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

I chose PT Academy mainly because the…

I chose PT Academy mainly because the course was workbook based and gave me the flexibility to complete it in my own time. This worked really well for me as I didnt have to attend weekly lessons and could fit the course around work and everything else going on in my life.

I found the course and workbooks easy to follow and they gave me everything I needed to work through the qualification successfully. A massive positive for me was my tutor Chris. He completely understood what I wanted to get out of the course and was always really helpful and supportive. If I had a question I could contact him easily and he always came back with useful answers and helped point me in the right direction.

The only thing I think could be improved is communication from PT Academy itself. At times I felt there wasnt loads of information given and without my tutor I probably would have been unsure about what was happening or what I needed to do next. A little more communication and information throughout the course would have made the experience even better.

Overall though I have had a really positive experience. The flexibility of the course suited me perfectly, I have achieved what I wanted from it and I would definitely recommend PT Academy to someone looking to complete their PT qualification around an already busy life.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi there S Colwill,

Thank you for taking the time to leave such a detailed review. We’re really pleased to hear that the flexibility of the course worked so well for you and allowed you to complete your qualification around work and other commitments.

It’s also fantastic to hear how supportive Chris was throughout your journey. Having a tutor who understands your goals, responds quickly and provides clear guidance can make a huge difference, so we’ll be sure to pass your kind words on to him.

We also really appreciate your feedback regarding communication from PT Academy. We’re always looking for ways to improve the learner experience, and feedback like this helps us identify where we can provide clearer information and guidance throughout the course.

Congratulations on achieving your qualification, and thank you for recommending PT Academy. We wish you all the best with the next stage of your fitness career!

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Fantastic service from Tee

Tee was very polite, very helpful and very efficient at answering all of my questions. They are a real assett to your company

21 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Matt,

Thank you for your review! We’re delighted to hear that Tee was polite, helpful and efficient in answering all of your questions.

We completely agree that Tee is a great asset to the PT Academy team, and we will be sure to pass your kind feedback on.

Kind regards,
PT Academy Team

Beoordeeld met 4 van de 5 sterren

I recently completed my Level 2 and…

I recently completed my Level 2 and Level 3 Personal Training courses with PT Academy. I found the course content comprehensive and enjoyed developing my knowledge and practical skills throughout the course. Chris was really helpful and supportive throughout my studies, and I’m looking forward to putting what I’ve learnt into practice.

21 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi there,

Thank you for taking the time to leave such a great review! We’re delighted to hear that you enjoyed completing your Level 2 and Level 3 Personal Training courses with PT Academy and found the course content both comprehensive and valuable.

It’s fantastic to hear that Chris provided helpful and supportive guidance throughout your studies. Congratulations on completing your qualifications, and we wish you every success as you put your new knowledge and practical skills into action.

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

The man was very lovely and kind

The man was very lovely and kind , made sure I understood the payments and answered any questions I had .

17 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Sofia,

Thank you for your lovely review! We’re delighted to hear that you received such friendly and helpful support and that everything regarding the payments was explained clearly. It’s great to know all your questions were answered and you felt confident throughout the process.

We wish you all the best on your journey with PT Academy!

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

PT Academy with great customer service

Very friendly and helpful customer service got signed up straight away and future mentor contacted me ASAP even changing over DD went smoothly done within few minutes. Im excited to start my journey and become PT and big thanks for all the help to Mr Isaac.

18 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Jana,

Thank you for your fantastic review! We are delighted to hear that the sign-up process was quick and straightforward, and that everything from being introduced to your mentor to updating your Direct Debit was handled smoothly.

We will be sure to pass your kind words on to Isaac. It’s great to hear that his support helped get your journey off to such a positive start.

We wish you every success with your course and your journey towards becoming a Personal Trainer!

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

I honestly couldn’t recommend Tee…

I honestly couldn’t recommend Tee highly enough. From the very beginning he was so friendly, helpful and professional. He took the time to explain everything clearly, gave me so much useful information and made the whole process of signing up for my Level 4 Personal Training course really straightforward. What I’ve appreciated most is that he hasn’t just disappeared after signing me up. He’s kept in contact to make sure I’m happy, fully supported with my course and getting the right support from my mentor Dave who’s also been brilliant. It’s clear that he genuinely cares about the people he works with and wants to make sure they have a really positive experience. Thank you for all your help and support so far. 😊

28 juli 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Rhiana,

Thank you so much for taking the time to share such a thoughtful review! We are delighted to hear that Tee has made your experience with PT Academy so positive, from making the enrolment process straightforward to continuing to support you throughout your journey.

It is also fantastic to hear that Dave has been providing you with great support as your mentor. We will be sure to pass your kind words on to both of them!

We wish you every success with your Level 4 Personal Training course and look forward to seeing where your fitness career takes you.

Kind regards,
The PT Academy Team

Beoordeeld met 5 van de 5 sterren

Very positive experience overall

Very positive experience overall, service was kind and helpful.

14 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi there,

Thank you for taking the time to leave us a review! We are delighted to hear that you had such a positive experience and found our team kind and helpful.

We really appreciate your feedback and wish you all the best on your fitness career journey!

Kind regards,
The PT Academy Team

Beoordeeld met 1 van de 5 sterren

They literally take forever

They literally take forever, I have 1 thing left to be marked for 3 weeks and if it had been marked I'd have gotten a job, however they take so long that who knows, and this is with paying extra for a mentor. No replies no updates and not getting my work marked

14 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service recived from Tee

Amazing service recived from Tee, cant wait tonget started. outstanding service

12 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Zoe,

Thank you for the fantastic feedback! We’re delighted to hear that Tee provided you with such outstanding service and made your experience a positive one. We are excited to have you on board and wish you every success as you get started!

Kind regards,
The PT Academy Team

Beoordeeld met 5 van de 5 sterren

Tee was super friendly and super…

Tee was super friendly and super helpful.

3 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Nicki,

Thank you for your lovely review! We are so pleased to hear that Tee was super friendly and helpful. We will be sure to pass your kind words on to him.

Kind regards,
PT Academy Team

Beoordeeld met 2 van de 5 sterren

I would not recommend

This is the second time I am having to write a negative review for PT Academy. I thought after the awful experience of level 2 the level 3 being upgraded to the online platform would be better - and it was until the end when 2.5 weeks after completing my course I still don't have my certificate. You get a message that says you have completed and passed on the portal but then there is actually a period of "scrutiny" before you get your certificate - very confusing to be told you have passed and then that actually it isn't confirmed. Was told this would be 10-14 days, reached out to find out that after someone finally got back to me its actually 14-28 days. It's just never clear communication, the course user journey needs to be completely reviewed and clarity around messaging. It's really depleting to think you've passed and then feel uncertain if you actually have. I would do a lot more research before signing up, a lot of these reviews are from people who have only just enrolled so not sure how they can be giving 5star. I still have another course with them to complete and once you have paid you can't get a refund. I'm only giving one extra star than my first review because the online learning platform is much better than the PDFs

6 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Give Tee a raise

I had a phone call with Tee about signing up for a PT course, and they were absolutely lovely to chat to. He was really friendly, kind, and had a great sense of humour, which made the whole call feel really relaxed. Tee answered all my questions without making me feel rushed and explained everything clearly. It made me feel much more confident about signing up. Thanks again, Tee!

6 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Meg,

Thank you so much for your fantastic review! We are thrilled to hear that Tee made such a positive impression. Creating a friendly, relaxed environment while providing clear and informative guidance is exactly the experience we aim to deliver, so it is wonderful to know Tee helped you feel confident about taking the next step.

We will be sure to pass on your kind words – especially the "Give Tee a raise" comment, which we are sure will make him smile!

We look forward to supporting you throughout your course and wish you every success in your future career.

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Great customer service

I had the chance of signing up with Peet. I really appreciated how easy he made the process. He was patient in answering all my questions & making sure I was well informed of what my options are.

6 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Mushkat,

Thank you for taking the time to leave a review, we delighted to hear that Peet made the enrolment process straightforward and enjoyable. Taking the time to answer questions, provide clear guidance and ensure every learner feels fully informed is exactly the level of service we strive to deliver.

We will be sure to pass your kind words on to Peet – we are certain he will appreciate your feedback.

Thank you for choosing PT Academy. We look forward to supporting you throughout your learning journey and wish you every success with your course!

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Amazing first impression!

Firstly, the website is clear and concise. The layout and wording make it easy to understand.

Moreover, my follow up phone call with Jordan from the PT Academy Careers Team after making my enquiry gave me everything I needed in terms of information, clarity and support. He laid out everything I need to know.

The customer service was second to none.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi there,

Thank you for taking the time to leave such a fantastic review!

We are delighted to hear that you had such a positive first impression of PT Academy. We work hard to ensure our website is clear and easy to navigate, so it's great to know you found the information straightforward and accessible.

We are especially pleased to hear about your experience with Jordan. Providing clear, honest advice and exceptional customer service is something we pride ourselves on, and we will be sure to pass your kind words on to him.

Thank you once again for your recommendation. We look forward to supporting you throughout your journey and wish you every success with your future career.

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Jordan was very helpful for getting me…

Jordan was very helpful for getting me enrolled onto the course!

4 augustus 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Izzy,

We really appreciate your feedback and we are glad you had a smooth enrolment experience. We will be sure to let Jordan know that you found him to be very helpful.

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Cheryl B - The best support I could ever have hoped for.

I have recently completed my Level 2 Gym Instructor and Level 3 Personal Training courses through PT Academy and I honestly couldn't have done it without the support and encouragement that Cheryl gave me throughout my learning journey.
Her passion, paitence, humour and knowledge has been absolutely incredible throughout and I have learned so much from her on how to be the best trainer I can be. She is a wealth of knowledge, and says it like it is - which is just what I needed. A massive thank you to her for supporting ne throughout. I highly recommend her as a tutor. Thanks so much Cheryl

30 juli 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Charlie,

Thank you so much for taking the time to share your experience and for your fantastic review!

We are delighted to hear that you enjoyed your Level 2 Gym Instructor and Level 3 Personal Training journey with us. Cheryl is an incredible member of our team, and she will be thrilled to know that her passion, knowledge, honesty and encouragement had such a positive impact on your learning experience.

Congratulations on completing both qualifications! We wish you every success in your fitness career.

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Tee was a customer service advisor who…

Tee was a customer service advisor who made the whole sign up process quick and easy. Was apprehensive when calling to enquire, but tee was very friendly and helpful. 10/10 so far and it’s promising to see other positive reviews on this company.

29 juli 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Shereen,

Thank you for taking the time to leave such a wonderful review! We are so pleased to hear that Tee made your enrolment experience quick, easy, and reassuring.

We understand that taking the first step can feel daunting, so it is great to know Tee's friendly and helpful approach helped put you at ease.

We will be sure to pass your kind words on to him.

Thank you for choosing PT Academy - we are excited to be part of your journey and wish you every success with your course!

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

10/10 EXPERIENCE

29 juli 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Rhys,

We really appreciate your feedback and we are glad you have had a fantastic experience.

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Quick & Fast Set Up

PT Academy was quick and fast getting you enrolled to the correct course.

27 juli 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Alanzo,

Thank you for your fantastic review! We are delighted to hear that you found the enrolment process quick and straightforward. Our team works hard to ensure every learner is guided onto the right course as efficiently as possible. We really appreciate your feedback and wish you every success with your studies at PT Academy!

Kind regards,
PT Academy Team

Beoordeeld met 5 van de 5 sterren

Tommy really sold it to me over a brief…

Tommy really sold it to me over a brief 5 minute phone call, and I was all setup and enrolled the same day.

I can't wait to get started now!

27 juli 2026
Review zonder uitnodiging
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Antwoord van PT Academy

Hi Dean,

Thank you for your review. We are delighted to hear that Tommy made such a positive impression and was able to guide you through the enrolment process so efficiently. We wish you the very best with your studies and look forward to supporting you throughout your journey.

Thanks again for choosing PT Academy!

Kind regards,
PT Academy Team

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