Marcelo and his crew at Quontic made my loan application exceptionally smooth, stress free, and punctual. They were always available to answer any questions I had, even on short notice. I also g... Toon meer
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Me and family searched for homes about 2 years now and came across a house that we thought was out of our league, ended up getting that house even though we had no belif whatsoever, after Ray durans a... Toon meer
Bedrijf heeft geantwoord
Went through the application process for a savings account. Verified by Plaid, added bank account information for the funding of the new account. Everything looked okay, until it was denied. It's p... Toon meer
Bedrijf heeft geantwoord
We’re all quick to point out faults when we receive bad customer service, very few of us take the time to acknowledge when we experience exceptional service and are treated like family. Such has been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Quontic is the adaptive digital bank that empowers its customers financially while embracing their diverse circumstances. Quontic’s disruptive banking platform reimagines traditional banking with adaptive lending and innovative deposit products that transcend legacy banking inequities. The bank focuses on truly understanding and serving the underdogs, entrepreneurs, gig-economy workers, immigrants, and more with a curated banking experience as opposed to a one-size-fits-all banking approach.
Contactgegevens
Verenigde Staten
- 800-908-6600
- quontic.com
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Excellent experience
A special thank you to Tyler Ermisch for his hard work in securing a fast mortgage closing for me. Tyler did an excellent job explaining various loan scenarios, was always available to answer my questions and maintained clear communication throughout the entire process. He ensured I knew exactly what to expect every step of the way. I truly appreciate his dedication and professionalism.!
Easy To Open and Fund
I’ve had a great experience thus far with Quontic Bank! Opening and funding my Money Market account was fairly easy. It was also easy to set up transfers from my other banks. The process to order checks took time to find and was a slow process. However, the first order being free was great since I don’t plan to use many checks from this account. My only critique is the transparency about the rate movement on the account. The stated APY and rate don’t seem to match but I could be wrong. Either way it’s not clear. Also, it’s not clear when the interest is credited to the account. Otherwise, it has been a painless experience opening and maintaining this account.
My recent experience was unsatisfying
UPDATE 3/23/2025: A few days after posting the review, Quontic did connect, solved my problem, and provided detailed instructions. My only remaining complaint is that there is a $2000 daily and $10000 monthly cap for ACH inbound transfers. I wanted to bring in more than this, so I initiated a wire from my local bank (but they charge $25 to wire money). Instead, my bank suggested using cashier's check. I learned from Quontic that they do not accept deposits by mail. Drats! I did end up paying $25 to wire, and that worked smoothly.
My recent experience was unsatisfying. I want to know how to fund my Quontic MMA account by initiating a wire transfer @ Quontic. That is how I funded my initial deposit when opening my account but can't use that method going forward. I messaged customer service about this but got no response.
Amazing outcome
Quontic team have knowledge and professionalism to guide me smoothly for my mortgage loan. Very happy with the outcome. They work very hard for customers and cares to get things done on time.
So far, so good!
So far, opening a Money Market account with Quontic has been an excellent decision. I’m only a month into having opened the account. You are limited to an initial deposit of $1000 and you have to wait a month (I believe?) before you are able to transfer funds from outside banks to your MM account through the Quontic app. However, you can still send funds to your MM account at Quontic through your other banking institution’s transfer systems. And you can’t beat the highly competitive rate of return at Quontic!
Our Experience Exceeded Expectations
Quontic Bank exceeded our expectations. The team was patient, proactive, and professional. We could not be happier with how things went and will only use Quontic Bank in the future.
We have never experienced such a smooth transaction when applying for a mortgage, and we are now in our new home.
Better to get away from this broker…
Better to get away from this broker quick, they have nothing to offer.
I can’t access my notifications online…
I can’t access my notifications online every time I swipe my debit card for purchases the push notification will not work . I may have to change banks do discover
Quontic is a winner!
Our experience with Quontic was fantastic. Shawn Carson and Angie Varvarigou were incredible and extremely on top of the paperwork. They made it a seamless and painless process. Highly recommend!
Quontic is simply underhanded. Do not put money here
This bank is simply underhanded. They sent a paper letter (no email) on the date my CD matured giving me 10 days to stop the auto-renewal. I got the letter a day after the 10 day period was over. And they asked for 3 months of interest when I called them on day 12 after the date it renewed. Other banks offer 30 days and you can do this electronically and not have to cancel. Quontic is not a place to trust your money in
I have a great experience with Marcelo…
I have a great experience with Marcelo and his time very professional always answers the phone when I call I highly recommend thank you MARCELO
They cannot/will not help determine why application was denied
Same experience as the others in the reviews, went through the whole process to set up a CD account, as s very highly qualified applicant, We have many other CDs, people offering us financing of all sorts based upon our credit status. We have never encountered an issue with any bank until Quontic. Got a quick automated denial and the bank was unable to help and that it was my responsibility to look at my account and fix and there was nothing they could tell me or do to help me. Makes no sense and quite frankly supports a significant drop in the rating of the bank.
Going thru mortgage financing can be painful
Going thru mortgage financing can be very painful Quontic Bank made the process much easier! With Marcelo Bianchi-Montana and Patricia Almodovar leading the process, communication and professionalism far exceeded expectations. I look forward to working with you guys again in the future!
Excellent service, extremely professional
Cory and Ashley were excellent to work with answered all my questions throughout the entire process. I highly recommend this company that anybody that is struggling with getting finances that is Self-Employed.
Same experience as the others
Same experience as the others, went through the whole process to set up a CD account, very well qualified applicant, I ladder CD's everywhere, never encountered an issue with any bank until Quontic. Got an automated denial and the bank refused to help me on the phone saying there is no way to remedy it or send proof of my identity. Absolutely kafka-esque experience.
Denied for the most absurd reason
I tried to open an account online. Before doing so, I contacted them to ask if I needed to unlock my credit report before submitting the application, and they said "No, we don't recommend you do that". I submitted the application, and in a matter of seconds it popped up a message that I was denied, and said they were sending an email with more details. Bear in mind this was not for a loan or anything like that, just to open an account. The email didn't really say anything, so I called them. They told me they couldn't be sure why I was denied (!), because it was determined by a 3rd party, but reviewing my application, they said it was probably because my credit report was frozen! I said, "Well, I did ask you about that. I guess I need to unfreeze it and reapply". She said, "Unfortunately, our policy is not to accept someone after they have been denied once. You can try again in a few months". Are you kidding me?!! My credit score is over 800, and I did nothing but follow their instructions. Absolutely ridiculous.
waste of time
I had the same experience as another reviewer. Spent all the time to set up an account, give them a lot of information and in the end got denied a CD account.
Don't waste your time trying to open an account with them
Truly Outstanding Service
Truly Outstanding Service. Kristina Kovacs was Outstanding. Quontic offers outstanding service.
Thank You!
Applied for a CD
Applied for a CD. First time. Went through the whole process including SS# etc. Then at the end, it told me i wasn't qualified for the acct and ended it. I am certainly qualified for ANY account at any bank. Bad vibe off this. Beware applying, giving out ALL of your info only to be told, sorry, too bad.
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