I am disappointed with the delivery company you used, DX delivery, one they initially only delivered 1 of 3 packs 2 packs went astray. The 1st package was just dumped by our garage with no indicaion i... Toon meer
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The system is good however we experienced a bit of difficulty slotting in the tabs. Some had the bent slightly to get them into the slots. Also the plastic feet needed trimming slightly to get them to... Toon meer
Great service, great price. Very high quality product. Ordered garage racking. It was delivered exactly when they said it would be, arrived in very good condition and was easy to put together and v... Toon meer
Bedrijf heeft geantwoord
Great racking and service from the team at Racking Solutions. Ordered first rack and after putting it together got another ordered straight away. Units feel very sturdy and price was spot on.
Bedrijfsgegevens
Geschreven door het bedrijf
Supplying shelving and racking systems for garages, warehouses, offices, workshops, to chrome wire shelving for the home to commercial kitchens and home storage furniture ideal for a range of uses. We supply the best high quality racking at unbeatable competitive prices!!! We offer a storage solution for every requirement. Our friendly and knowledgeable team are on hand to provide advice on our huge range of products and to work on bespoke projects such as pallet racking quotes and installations. Contact us for a free no obligation quote or shop online today.
Racking Solutions
Geschreven door het bedrijf
- Our company motto is Quality, Service & Price
- We Pride Ourselves on Providing Our Customers With The Best Quality, Service & Price on Our Range of Racking & Storage Solutions. Our Family run business puts you, our customer at the heart of everything we do. We offer a no quibble 5 year guarantee on everything we sell. Unlike so many of our competitors, our products are built to last and stand the test of time. You won't find like for like quality on sale at a cheaper price and that is a promise! Delivery is 1-2 working days to mainland UK and 2-5 working day delivery to Europe as standard. We`re here to help from early morning until late at night. So, give us a call to discuss any requirements or help that you may need in choosing from our vast range of great Racking Solutions on 01977 555007
Contactgegevens
Unit 19 Normanton Industrial Estate, WF6 1QT, Normanton, Verenigd Koninkrijk
- 01977 555007
- sales@rackingsolutions.co.uk
- rackingsolutions.co.uk
4,6
Uitstekend
9K reviews
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Heeft 86% van zijn negatieve reviews beantwoord
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The item has not yet been delivered.
The courier said the item was damaged and couldn't be delivered.
I called the office the day before yesterday, and they said they'd contact the courier and get back to me, but I haven't heard anything yet.
7 april 2026
Antwoord van Racking Solutions
Thank you for bringing this to our attention.
We’re sorry to hear that the courier reported your item as damaged and was unable to deliver it. We understand how frustrating this situation must be. Following your enquiry, I have checked with my colleagues, and unfortunately, none of us have any record or update regarding this issue.
If you could please contact the office again, we will be more than happy to assist you further. Once we have the relevant details, we will liaise with the courier promptly to resolve the matter and keep you informed.
We appreciate your patience and look forward to helping you. Regards Racking solutions.
Prompt delivery and a great product.
30 maart 2026
Antwoord van Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you were happy with the prompt delivery and the product. We truly appreciate your support and hope to help you again in the future! Regards Racking Solutions.
The racking was delivered two days…
The racking was delivered two days after ordering. It took me just under 2 hours to build, it is very sturdy and does not need securing to the wall. The only slight problem I had was with the tabs on the cross beams with a build up of paint making it difficult to fit but soon rectified it with a file. Reading other reviews regarding the MDF shelves I gave them 2 coats of sealer. I am really pleased with the racking, very good quality.
30 maart 2026
Antwoord van Racking Solutions
Thank you for taking the time to share such detailed feedback. We’re really pleased to hear your racking was delivered quickly and that you found it sturdy, good quality, and straightforward to assemble.
We appreciate your comment regarding the paint build-up on the cross beam tabs. While this is not something we expect, we’re glad you were able to resolve it easily, and we’ll pass this on to our production team to review and help prevent it going forward.
It’s also great to hear how you’ve taken extra care with the MDF shelves, and we’re delighted that overall you’re very happy with the racking. Thank you again for your support and thoughtful review. it’s very much appreciated. Regards Racking Solutions.
Very Poor Service
I ordered a pallet of racking on a 1/2 day delivery. After the second day had pasted, I received a message to say it had been delivered. This was obviously not true. I called the supplier and informed it had been damaged in transit and was now out of stock. I was then told I would received my delivery the following Thursday. I called the company on Wednesday to confirm the delivery for Thursday, only to be told once again there had been a delay and I was going to receive the goods Tuesday the following week.
7 april 2026
Antwoord van Racking Solutions
Thank you for taking the time to share your feedback, and we are very sorry for the frustration and inconvenience you experienced with your order.
We completely understand how disappointing it must have been to order on a 1–2 day delivery service and then face multiple delays and unclear communication regarding delivery dates. This is not the level of service we aim to provide, and we sincerely apologise for the confusion and inconvenience caused.
To clarify, there were unfortunately two factors that impacted your order. Firstly, there was a transit issue involving damage, which affected the initial fulfilment. In addition to this, we also experienced delays in receiving stock into our warehouse due to wider supply chain disruptions. This has been further impacted by the current situation affecting shipping routes in the region near Iran, which has caused significant delays across multiple shipments into the UK.
That said, we fully appreciate that none of this changes the experience you had, and we are very sorry for the repeated changes to your delivery expectations. We understand how frustrating this must have been and we are actively working with our logistics partners to improve communication and reduce delays wherever possible.
We truly value your feedback and thank you for bringing this to our attention. Regards Racking Solutions.
Antwoord van Racking Solutions
Thank you for your excellent feedback! We're really pleased to hear you found the product easy to assemble and very strong. We truly appreciate your support. Regards Racking Solutions.
What a nightmare putting together
What a nightmare putting together! It's waste of money compared the ones I brought from another company, won't be buying from you again!
7 april 2026
Antwoord van Racking Solutions
Thank you for taking the time to leave your feedback.
We’re sorry to hear that you found the unit difficult to assemble and that it didn’t meet your expectations. That’s certainly not the experience we aim to provide.
That said, we do want to offer some context. We sell tens of thousands of these units a year and encounter very few issues overall. In fact, our return rate is under 0.5%, which reflects the overall quality and reliability of the product, something consistently supported by the majority of our customer reviews.
Our specification is also stronger than many comparable products on the market, using thicker chipboard and heavier-gauge steel than many competitors. Because of this, we’re a little unsure why your reviews repeatedly reference other companies’ products in comparison.
We’re also surprised that we haven’t heard from you directly regarding a return or request for support, especially if the product has been such a disappointment. Our team is always available to help resolve any issues, whether that’s guidance with assembly or arranging a return if needed.
We appreciate your feedback and would still welcome the opportunity to assist you further.
Great product at a good price
Great product at a good price, thank you for excellent service
16 maart 2026
Antwoord van Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you’re happy with the product and found it to be great value for money. We truly appreciate your support and are glad you experienced excellent service from start to finish. Regards Racking Solutions.
I've unsubscribed from emails multiple…
I've unsubscribed from emails multiple times and I'm constantly getting spammed to leave reviews. Here is the review you are so desperate for.
11 april 2026
Antwoord van Racking Solutions
Thank you for taking the time to leave your feedback, and we’re really sorry for the frustration this has caused.
We’ve passed your comments on to our sales/marketing team to ensure your email preferences are fully reviewed and updated so you are not contacted again in error. That is certainly not the experience we want for our customers, and we apologise for the inconvenience.
We appreciate you bringing this to our attention, and thank you for your past custom. Regards Racking Solutions
Just the job
Delivered promptly. The racking was easy to assemble, and the resulting shelving is solid, stable and just what was required. Thank you
1 april 2026
Antwoord van Racking Solutions
Thank you for your lovely feedback! We're really pleased to hear your order was delivered promptly and that you found the racking easy to assemble. It’s great to know the finished shelving is solid, stable, and exactly what you needed. We truly appreciate your support and kind words! Regards Racking Solutions.
Despite a slight discrepancy between…
Despite a slight discrepancy between the web-site and delivered product (delay to updating the web-site after supplier change: Now corrected to "5mm thick MDF shelves", from 7mm). The product is as described, service good and delivery was rapid.
24 februari 2026
Antwoord van Racking Solutions
Thank you for your feedback and for highlighting this so clearly. We’re pleased to hear you were happy with the product, service, and rapid delivery.
We also appreciate your understanding regarding the temporary discrepancy on the website following the supplier change. As you’ve noted, this has now been corrected to reflect the updated specification of 5mm MDF shelves, and we’re sorry for any confusion this may have caused.
Thank you again for your support and for taking the time to share your experience—it’s very much appreciated. Regards Racking Solutions
Prompt delivery and good pricing
1 april 2026
Antwoord van Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you were happy with the prompt delivery and pricing. We appreciate your support and hope to see you again in the future! Regards Racking Solutions.
Prompt delivery
Product was promptly received which was great
Easy to assemble and tidied my garage up nicely. However had to sand shelf corners on top shelf to fit to end caps.
Jury still out on the MDF shelving, but time will tell.
23 maart 2026
Antwoord van Racking Solutions
Thank you for taking the time to leave your feedback. We're really pleased to hear the product arrived promptly, was easy to assemble, and has helped tidy up your garage.
We’re sorry to hear that you had some difficulty fitting the top shelf corners to the end caps and had to make adjustments. That’s not the experience we aim for, and your comments will be passed on to our team for review to help improve future batches and instructions.
We appreciate your honest feedback regarding the MDF shelving, and we understand it can take time to fully assess its long-term performance. We hope it continues to serve you well over time, and thank you again for your support. Regards Racking Solutions.
you sent instructions for shelving not the bench
you sent instructions for shelving not the bench, which could be a problem for a first time purchaser, as i already had some shelving , it was not a problem.
However ! the DPD delivery was very poor , they gave a date, then said it could not be delivered on that date. I put a new date the the online form which they said OK. Then they delivered it on date when no one was at home and it was not signed for, I arrived home to find it sitting in the rain. Very disappointing
23 maart 2026
Antwoord van Racking Solutions
Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience.
Firstly, we apologise for the confusion with the instructions being for shelving rather than the bench. We understand how this could be frustrating, especially for a first-time purchase, and we’ll make sure this is reviewed so the correct guidance is provided going forward.
We’re also very sorry to hear about the issues you experienced with the DPD delivery. This is certainly not the level of service we expect, and we completely understand how disappointing it must have been to have your parcel delivered on an unconfirmed date and left in poor conditions. We will be raising this directly with the courier to ensure it is investigated.
We really appreciate you bringing these issues to our attention, and we’re glad it wasn’t a major issue for you personally. Your feedback is very important to us and helps us improve both our products and service. Regards Racking Solutions.
The racks are solid and easy to put together
The racks are easy to put together, solid and spacious. We bought 8 of them and all of them came out great. Good value for money, and can safely recommend. Would buy again.
30 maart 2026
Antwoord van Racking Solutions
Thank you for your fantastic feedback! We're delighted to hear that the racks were easy to assemble, solid, and spacious, and that all eight units met your expectations. It’s great to know you found them to be good value for money and that you’d recommend them. We really appreciate your support and look forward to helping you again in the future! Regards Racking Solutions.
Antwoord van Racking Solutions
Thank you for your great feedback! We're glad to hear the product arrived promptly and met your expectations. We really appreciate you taking the time to share your experience. Regards Racking Solutions.
Antwoord van Racking Solutions
Thank you for your kind feedback! We're really pleased to hear you’re happy with the quality and found the product easy to assemble. We appreciate your support and hope to help you again in the future! Regards Racking Solutions.
The product was good and easy to…
The product was good and easy to assemble. But there was a mix up that caused my delivery to be delayed for an extra day even though I placed my order before 15.00 and paid the extra for 1 - 2 day delivery.
24 maart 2026
Antwoord van Racking Solutions
Thank you for taking the time to leave your feedback, and we’re really pleased to hear you found the product good and easy to assemble.
We’re very sorry about the confusion and frustration caused by the delivery delay. We’ve looked into this for you, and your order was placed at 14:53. Unfortunately, due to a very slight system processing delay, it came through to our order processing system at 15:05, just after the same-day cut-off time, which resulted in it being processed for dispatch the following day.
We completely understand how disappointing this must have been, especially when expecting a quicker turnaround. This isn’t the experience we aim to provide, and we’re genuinely sorry for the inconvenience caused. We really appreciate your understanding and your feedback, as it helps us continue to improve our service. Regards Racking Solutions.
A bit difficult to assemble as the some…
A bit difficult to assemble as the some screws didn’t fit . Also the quality isn’t that great , our previous one was stronger .
19 maart 2026
Antwoord van Racking Solutions
Thank you for taking the time to leave your feedback. We're sorry to hear that you experienced difficulties with assembly and that some of the screws didn’t fit as expected. We also regret that the product didn’t meet your expectations in terms of strength and overall quality compared to your previous unit.
Your comments are very important to us and will be passed on to our team for review so we can look at improvements. We appreciate your honest feedback and hope we can provide a better experience in the future.Regards Racking Solutions.
Excellent shelving for my new shed
Excellent shelving for my new shed. Easy to assemble and very sturdy with good load capacity. Great product, great price and good delivery. Would definitely buy again.
26 maart 2026
Antwoord van Racking Solutions
Thank you for your fantastic feedback! We're delighted to hear that the shelving was perfect for your new shed and that you found it easy to assemble, sturdy, and with a good load capacity. It’s great to know you’re happy with the product, price, and delivery. We really appreciate your support and look forward to your next order! Regards Racking Solutions.
Antwoord van Racking Solutions
Thank you for your great feedback! We're really pleased to hear you found the product easy to assemble and that you're happy with its solid build quality. We appreciate your support. Regards Racking Solutions.
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