I am trying to migrate from Reckon Account Hosted to Reckon One. My experience has been an absolute nightmare. In order to work on the migration I need to leave my shop and go to the office. I give th... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Very good technical support. A very helpful and patient technician guided me to my program. I would have found it very difficult. One thing- when ringing me , I will not answer unless the person ide... Toon meer
After sales service is exceptional. This company is one of the very few that one is able to talk to a human being over the phone. This is what this product offers. The customer service team are frien... Toon meer
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Toon meer
Bedrijfsgegevens
Over Reckon
Geschreven door het bedrijf
Accounting and payroll software made for every Australian small business
Reckon is built for Australian small businesses and sole traders, so you can spend less time on admin and more time on the part of your business you actually care about.
Reckon One covers the day-to-day money stuff: track income and expenses, send invoices and quotes, and get paid faster with online payments and automated reminders. Bank feeds and automated categorisation keep everything accurate and up to date, and GST tracking and BAS preparation are baked in, so tax time is less stressful.
Need payroll too? It's built right into Reckon One, or available on its own as Reckon Payroll. Either way, STP, super calculations and Payday Super are sorted and kept up to date as the ATO changes the rules. Whether you're a sole trader juggling invoices solo or an employer running payroll for a growing team, Reckon is built for how Australian businesses actually work.
Every plan includes free data migration and a personalised onboarding session, plus a 30-day free trial included when you sign up. No lock-in contracts, cancel anytime.
Contactgegevens
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Australië
- 1800 732 566
- customerservice@reckon.com.au
- reckon.com
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
A non-accountant learning a new program.
As a non-accountant learning a new program has had its challenges. Being able to get help in the learning process has made it possible for me to get this program working. I know I will need more help at some stage, but the program is getting easy to use as I learn a few basics, and I look forward to using it for many years.
26 september 2024
product is great and speaking to reckon…
product is great and speaking to reckon on phone to sort issues out very prompt and efficient.
26 september 2024
Good support and reasonable pricing
23 september 2024
Changing over
Excellent product. Good telephone and online help
Need a lower cost version of Reckon Plus
21 september 2024
the first person we spoke to 2 days ago…
the first person we spoke to 2 days ago didn't listen and had no clue
19 september 2024
My customer service expert was helpful, knowledgeable and very patient
My customer service expert was extremely patient and knowledgeable and very willing to help. It was a good experience.
14 september 2024
Prompt reply to my query
Rohit replied to my query by email. A couple of days later he sent me another email asking how I went. This prompted me to read his first response and I was delighted that he also attached a video so I could learn a lot about recurring transactions.
11 september 2024
Problem resolved quickly in a courteous…
Problem resolved quickly in a courteous manner. Quick and easy to answer.
11 september 2024
excellent support
Reaching out to tech support for an issue I couldn't work out a resolution for. The answer came through within a few hours, with clear understandable instructions that sorted the issue.
10 september 2024
I got a quick response by email when I…
I got a quick response by email when I advised I was having issues with Reckon not displaying some screens
4 september 2024
Thanks to the technical team for their…
Thanks to the technical team for their help with quickly being able to talk us through our issues today with understanding.
2 september 2024
Fantastic Technical Customer Service
Fantastic Technical Customer Service. They helped me step by step with recover MFA app on my new phone device.
29 augustus 2024
Total amount paid to a supplier
This software can not do something as basic as tell you the total amount you have paid to a supplier. I rang the helpline today spent an hour on the phone. They even opened a remote session but in the end they told me it couldn't be done. Hard to believe.
29 augustus 2024
Review zonder uitnodiging
Everything in one place
Reckon Accounts and Reckon Hosted is still the most efficient Accounting Software in the market. Covers Payroll, Inventory, Asset Registers, budgets plus all normal financials
No need for costly addons required.
27 augustus 2024
I have used Reckon Accounts Hosted for 25+ years
I have used Reckon Accounts Hosted for 25+ years, very reliable and smart.
Their support is great, API to connect to other apps, great reporting.
27 augustus 2024
I am hopeless with computer problems
I am hopeless with computer problems. The consultant was patient and tolerant of my limitations. She proceeded to fix my problems quickly and completely with her expertise.
27 augustus 2024
The support person I spoke with
The support person I spoke with, Lucas, was extremely helpful, patient and knowledge. I was very happy with the service I received.
Judy Hughes
26 augustus 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.