I am trying to migrate from Reckon Account Hosted to Reckon One. My experience has been an absolute nightmare. In order to work on the migration I need to leave my shop and go to the office. I give th... Toon meer
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Lees wat reviewers zeggen
Very good technical support. A very helpful and patient technician guided me to my program. I would have found it very difficult. One thing- when ringing me , I will not answer unless the person ide... Toon meer
After sales service is exceptional. This company is one of the very few that one is able to talk to a human being over the phone. This is what this product offers. The customer service team are frien... Toon meer
I had issues that I could not correct myself. The amazing, Shabnam, went through my problems and helped me more to understand my "Hosted" Account. I now am confident to work this Program properly, as... Toon meer
Bedrijfsgegevens
Over Reckon
Geschreven door het bedrijf
Accounting and payroll software made for every Australian small business
Reckon is built for Australian small businesses and sole traders, so you can spend less time on admin and more time on the part of your business you actually care about.
Reckon One covers the day-to-day money stuff: track income and expenses, send invoices and quotes, and get paid faster with online payments and automated reminders. Bank feeds and automated categorisation keep everything accurate and up to date, and GST tracking and BAS preparation are baked in, so tax time is less stressful.
Need payroll too? It's built right into Reckon One, or available on its own as Reckon Payroll. Either way, STP, super calculations and Payday Super are sorted and kept up to date as the ATO changes the rules. Whether you're a sole trader juggling invoices solo or an employer running payroll for a growing team, Reckon is built for how Australian businesses actually work.
Every plan includes free data migration and a personalised onboarding session, plus a 30-day free trial included when you sign up. No lock-in contracts, cancel anytime.
Contactgegevens
Level 2, 100 Pacific Highway NSW, 2060, North Sydney, Australië
- 1800 732 566
- customerservice@reckon.com.au
- reckon.com
4,3
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 63% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I had a problem and it was fixed
I had a problem and it was fixed, remotely. Nothing more to say really.
22 augustus 2024
Love Reckon
I have recently reached out for assistance to upgrade my Reckon. I had pasted the time frame to do so myself and had forgotten my admin password. I therefore reached out to my consultant who then passed my name to the office. Nick was so quick to assist me and give me the help I needed. He not only assisted me in getting my data file uploaded and downloaded again but he stayed with me until I was sure I had all my data back and I had no other questions. He also offered to lend any other assistance to me in the future if I might need it. Reckon you have an awesome support staff.
20 augustus 2024
Helping with download
Being elderly I don't know how to unload or update programs on my computer. When I first made my call I was informed that they would talk me through the download, however I don't understand what some parts of a computer I need to access. Once I explained this they were very helpful and downloaded for me.
21 augustus 2024
Must needed help
I most appreciated the help that I received today which enabled me to keep using Reckon. The gentleman that helped me was extremely pleasant to talk to and very surprised when I took the time to thank him for his much needed help.
20 augustus 2024
Reckon One Payroll issue
The operator who helped me was very patient and easy to understand, and resolved my issue.
19 augustus 2024
Helpful
I find using computers difficult as am elderly. The girl I spoke with was very patient and helpful.
It took longer than it should have but she was very patient
19 augustus 2024
nothing special
19 augustus 2024
Helpfull and pleasure to talk to
15 augustus 2024
The customer service was very helpful
13 augustus 2024
Staff were very helpful and patient
11 augustus 2024
Very pleasant, patient & Knowledgeable
Very pleasant and patient with my problem, solving it in a way I could understand and do.
Knew their stuff!!!!
8 augustus 2024
Very helpful staff
6 augustus 2024
Excellent service
4 augustus 2024
He was so helpful and relived all of my…
He was so helpful and relived all of my stress
I put off doing this for 2 days because I did not know what to do, and he just fixed it all for me - so so grateful
1 augustus 2024
Jason from Sydney very helpful and…
Jason from Sydney very helpful and quickly responded all of our issues.
1 augustus 2024
Review zonder uitnodiging
Great follow up!
My problem was unable to be resolved during the phone call, however, your representative promised to ring me back and he did, and then helped me to navigate my way back into the program. It is good to know that when a problem arises, someone will help to fix it in a timely manner. Thank you!
31 juli 2024
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