I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars... In future, Rileo really n... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
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Lees wat reviewers zeggen
They really helped me a lot when i needed to cancel the service, thankyou! I really think is an amazing tool, I really see myself in the future using it when I have money :)
Bedrijf heeft geantwoord
I enjoyed the rapidly responses to my needs. It is perfect for transcribing an audio to be sure your words are correctly written.
Bedrijf heeft geantwoord
fast, simple and reliable transcript. Saved me lots of time writing up my own transcriptions!
Bedrijfsgegevens
Geschreven door het bedrijf
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
Contactgegevens
4,2
Goed
346 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
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speed accuracy
10 juni 2026
Antwoord van Rileo.com
Hi Michael, thanks a lot for the kind words! Getting your transcripts back fast and accurate is exactly what we strive for, so it's great to know we're hitting the mark. We're here whenever you need us!
Rileo Team
Antwoord van Rileo.com
Hi Sébastien, thank you for sharing this! Tricky audio can be a real challenge, so we're genuinely pleased the result came out well for you despite that. Thanks for giving us a try, and we're here anytime!
Rileo Team
Thanks so much for the quick help
Thanks so much for the quick help! The customer service was awesome and they solved my cancellation immediatel.
8 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Anilegna, thank you for taking the time to write this! Our team will be glad to hear they could help you out quickly. Even when it's a cancellation, we want the experience to be smooth and stress-free. Wishing you all the best!
Rileo Team
Antwoord van Rileo.com
Hi JJA, thank you for the honest feedback! We're really glad the speed and accuracy are working well for you. We always want to feel worth it, so the note on pricing is genuinely useful and something we keep a close eye on. Thanks for being with us, and don't hesitate to reach out anytime!
Rileo Team
Antwoord van Rileo.com
¡Hola Elena! Muchísimas gracias por tu mensaje, nos hace mucha ilusión leerte. Saber que puedes confiar en nosotros es lo más importante. ¡Aquí estamos para lo que haga falta!
Rileo Team
helpfull tool
9 juni 2026
Antwoord van Rileo.com
Hi Tomasz, thank you for the kind words! We're really glad the tool is proving useful for you. Don't hesitate to reach out if there's ever anything we can help with. All the best!
Rileo Team
The platform is really good
The platform is really good. As I use this AI tool occasionally, I canceled the subscription.
9 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Parisa, thank you for the kind words! We completely understand only needing it now and then, and the door is always open whenever you'd like to come back. Wishing you all the best in the meantime!
Rileo Team
Antwoord van Rileo.com
Bonjour Jean-Luc, merci beaucoup pour votre retour ! Nous sommes ravis que la rapidité et la fiabilité de la transcription soient au rendez-vous pour vous. N'hésitez pas à nous solliciter si besoin. À bientôt !
Rileo Team
great transcription
8 juni 2026
Antwoord van Rileo.com
Hi Fi, thank you so much! We're delighted the transcription worked out well for you. We're always here if you ever need a hand. Take care!
Rileo Team
Great experience with Rileo.com
Great experience with Rileo.com! The service was professional, fast, and reliable. Everything went smoothly, and the support team was very helpful. Highly recommended!
6 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Radoslaw, what a wonderful thing to read, thank you! Our support team will be thrilled to hear they made a difference for you. We really appreciate the recommendation and we're here anytime you need us!
Rileo Team
Antwoord van Rileo.com
Hi Prishni, thank you for the lovely feedback! Honest, fair, and genuinely useful is exactly what we set out to be, so this really means a lot. We're here whenever you need us!
Rileo Team
Be careful of automatic payments
I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars...
In future, Rileo really need to make customers more aware that they have signed them up to an automatic subscription when customers try their 7 day trial.
Most companies will make it really obvious that the customer has signed up to an automatic subscription and that they will be taking payments from them. Rileo doesn't and gives you no 24 or 48 hour warning about this. (Feedback).
8 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Charlie,
We're sorry to hear that your experience left you feeling this way.
We understand how frustrating unexpected charges can be. After reviewing your case, we can confirm that a refund has already been processed for your account.
Our team aims to provide clear information about pricing, billing terms, and subscription management throughout the purchase process, and we take all customer feedback seriously as we continue improving the experience.
If there is anything that remains unresolved, please contact us at support@rileo.com and we'll be happy to assist further.
Rileo Team
Antwoord van Rileo.com
Hi Marijn, thanks so much for this! Our support team will be really happy to hear they could help you quickly and clearly. We're always here if anything else comes up. All the best!
Rileo Team
happy with it
8 juni 2026
Antwoord van Rileo.com
Ciao Laura, grazie mille! Siamo davvero contenti che ti trovi bene con noi. Resta a disposizione per qualsiasi cosa ti serva. A presto!
Rileo Team
fait avec succes
8 juni 2026
Antwoord van Rileo.com
Bonjour cheikhmoctar, merci beaucoup pour votre retour ! Nous sommes ravis que tout se soit bien passé pour vous. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit. À bientôt !
Rileo Team
Antwoord van Rileo.com
Hi there, thank you so much for taking a moment to share this! We're really pleased you had a good experience with us. We're always here if you ever need a hand. Take care!
Rileo Team
Costumer service I’ll give 100% amazing…
Costumer service I’ll give 100% amazing staff replies instantly to their emails and for the product also very positive I only tried it once and it was pretty accurate, thank you 🙏🏻
4 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Denisa, thank you so much, this really made our day! Our team genuinely loves helping out, so it's lovely to hear they were quick to respond. So glad the transcription worked well for you too, and we hope to see you again!
Rileo Team
Antwoord van Rileo.com
Hi Abhinav, thank you for taking a moment to share this! We're really glad it went well for you. Don't hesitate to reach out if there's ever anything we can do. All the best!
Rileo Team
Prompt and understanding
6 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi SJ, thank you for the kind words! Being quick and genuinely helpful is what we aim for, so it's great to know that came through. We're here anytime you need us!
Rileo Team
Antwoord van Rileo.com
Hi Courtney, thank you for this! Straightforward and no hassle is exactly the experience we want you to have, so we're glad it landed that way. We're here whenever you need us!
Rileo Team
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