I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars... In future, Rileo really n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They really helped me a lot when i needed to cancel the service, thankyou! I really think is an amazing tool, I really see myself in the future using it when I have money :)
Bedrijf heeft geantwoord
I enjoyed the rapidly responses to my needs. It is perfect for transcribing an audio to be sure your words are correctly written.
Bedrijf heeft geantwoord
Understanding of my situation and helped exactly as I needed. Quality customer service and quality work! Will be back again for my transcription needs.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
Contactgegevens
4,2
Goed
347 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Rileo.com
Hi Courtney, thank you for this! Straightforward and no hassle is exactly the experience we want you to have, so we're glad it landed that way. We're here whenever you need us!
Rileo Team
It's simple
7 juni 2026
Antwoord van Rileo.com
Thank you so much for your kind review! We're delighted to hear you found Rileo simple to use — that's exactly what we aim for. We hope to keep making your experience as smooth and straightforward as possible!
Rileo Team
Antwoord van Rileo.com
Thank you for your positive review! We're thrilled you're enjoying the instant results and quick turnaround. Accuracy is something we constantly work to improve, so we appreciate your feedback. We hope to keep exceeding your expectations!
Rileo Team
très facile d'utilisation
7 juni 2026
Antwoord van Rileo.com
Merci beaucoup pour votre avis ! Nous sommes ravis que vous trouviez notre plateforme si facile à utiliser. C'est exactement ce que nous cherchons à offrir à chacun de nos utilisateurs. À très bientôt !
Rileo Team
It is an easy platform to use
7 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Thank you, Argyro! We're so glad you find our platform easy to use. We put a lot of effort into making Rileo as intuitive as possible, and your feedback truly motivates us to keep improving. We hope to serve you again!
Rileo Team
very good and easy
7 juni 2026
Antwoord van Rileo.com
Thank you, Michel! We're so happy to hear that you find Rileo very good and easy. Making our platform user-friendly is a top priority for us, and your kind words mean a great deal to our team. We look forward to continuing to support you!
Rileo Team
Easy but not so perfect
7 juni 2026
Antwoord van Rileo.com
Hi Federico, thank you for sharing your honest thoughts with us! We're glad you're finding things manageable, and we genuinely hear you on the areas that still need some work. Perfection is something we're always chasing, and feedback like yours helps us get there. If there's anything specific we can improve for you, we'd love to know!
Rileo Team
Quick result
7 juni 2026
Antwoord van Rileo.com
Hi Roberto, thank you for taking the time to leave a review! We're happy to hear the turnaround was fast for you — speed is something we care a lot about. If there's anything we could do to make your experience even better, please don't hesitate to reach out.
Rileo Team
Antwoord van Rileo.com
Welcome to Rileo, Ioannis! We're thrilled to have you on board and glad things are going well so far. We hope you'll continue to enjoy all the features as you explore more. Don't hesitate to reach out if you need any help!
Rileo Team
Pagué por un servicio 1,50
Pagué por un servicio de gran calidad 1,50 euros, sin saber que ellos implicaba suscripción mensual. Gentilmente me han devuelto el dinero. Pocas compañías lo hacen
29 mei 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hola Oscar, lamentamos mucho lo ocurrido y entendemos perfectamente tu malestar. Un cargo inesperado siempre genera preocupación, y nos tomamos muy en serio este tipo de situaciones. Por favor, contáctanos directamente a través de nuestro soporte para que podamos revisar tu caso con urgencia y encontrar una solución lo antes posible.
Rileo Team
Hit with unexpected expensive monthly…
Hit with unexpected expensive monthly subscription that I didn't knowingly agree to.
6 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Rhys, we're truly sorry to hear about this experience — we understand how frustrating and alarming it must feel to see a charge you weren't expecting. We want to make this right. Please reach out to our support team directly so we can look into your account and address this properly. We appreciate you taking the time to flag this.
Rileo Team
Antwoord van Rileo.com
Thank you, Charlie! We're delighted to hear that you find Rileo easy to use, quick, and inexpensive. We work hard to provide great value without compromising on quality. Your positive feedback keeps us motivated!
Rileo Team
Great tool and excellent response from…
Great tool and excellent response from Customer Service. They actually care!
6 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Thank you so much for your kind words, Ed! We're really proud of our Customer Service team and it's wonderful to know they made a positive impression. Caring about our users is at the heart of everything we do. We're grateful for your support!
Rileo Team
Antwoord van Rileo.com
Thank you, Martin! We're so glad to hear that Rileo has been amazing and fast, and saved you so much time! That's exactly our goal — to help you work smarter and more efficiently. We appreciate your enthusiasm!
Rileo Team
Free service which is not free
Advertises as a free service and is paid from the first transcript.
EDIT: write in public please, I tried to use your service advertised as free in your ads. It is not.
6 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Maciej, thank you for sharing this — we genuinely take feedback about how we communicate our pricing very seriously. If you have any unresolved concerns, please don't hesitate to get in touch with our support team ar support@rileo.com
Rileo Team
⭐☆☆☆☆
⭐☆☆☆☆
Very disappointing experience. I was charged USD 39 for a subscription I did not intend to continue, and I do not recall entering my card details or authorizing this renewal. When I contacted support, my refund request was simply refused and my concerns were not properly addressed. Poor transparency around billing and disappointing customer service. I would not recommend this service.
5 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Mehwish, we're really sorry to read about your experience — this is not the kind of interaction we ever want anyone to have. We'd like the opportunity to look into this personally. Please contact us at support@rileo.com directly and reference this review so we can prioritize your case.
Rileo Team
I love how structured the text came in
6 juni 2026
Antwoord van Rileo.com
Thank you, Militsa! We're thrilled that you love how structured the transcription output is. We put a lot of work into ensuring the text is clean, organized, and easy to read. Your feedback really means a lot to us!
Rileo Team
Antwoord van Rileo.com
Hi JJ, thank you so much for your honest and balanced feedback! We know accuracy matters deeply to our users, and while we're glad the overall experience was positive, we take the precision aspect seriously. We're continuously working on improvements, and comments like yours genuinely shape our roadmap. We hope the next time is even better!
Rileo Team
Quick reply
5 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Thank you for your feedback, Chan Min! We're glad our quick response left a positive impression. Providing fast and efficient support is something we take pride in. We appreciate you taking the time to share your experience!
Rileo Team
Antwoord van Rileo.com
Wow, thank you so much for your enthusiastic review! We love to hear that Rileo is wonderful, quick, and accurate — those are exactly the qualities we strive for every day. Your love for our product means the world to us!
Rileo Team
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