I was charged £39.99 without wanting to sign up to their subscription. Thankfully I have now been given a refund, which is why I have updated this review to 3 stars... In future, Rileo really n... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They really helped me a lot when i needed to cancel the service, thankyou! I really think is an amazing tool, I really see myself in the future using it when I have money :)
Bedrijf heeft geantwoord
I enjoyed the rapidly responses to my needs. It is perfect for transcribing an audio to be sure your words are correctly written.
Bedrijf heeft geantwoord
Understanding of my situation and helped exactly as I needed. Quality customer service and quality work! Will be back again for my transcription needs.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Meet Rileo — the transcription tool that actually gets your work done. Got a recording that needs to become text? Rileo takes care of it. Upload a file, record directly in your browser, or paste a YouTube link — and get a clean, accurate transcript in minutes. No software to install. No technical setup. Just results. Works with whatever you throw at it Rileo handles files up to 10 hours long and 5 GB in size, so whether it's a quick interview or a full-day conference, you're covered. It supports 50+ languages and automatically recognizes different speakers in multi-voice recordings — great for meetings, podcasts, lectures, and interviews. Powered by AI, so you can do more with your transcripts This is where Rileo goes beyond basic transcription. Summarize instantly — get the key points without reading the whole thing. Translate into another language, in just a few clicks Export — as a PDF, DOCX, TXT, or SRT subtitle file, depending on what your workflow needs. These AI tools mean you're not just getting text — you're getting something you can actually act on. Your privacy is taken seriously. Your files are processed securely and never shared or sold. What you upload stays yours, full stop. Straightforward pricing. Start with a trial. Upgrade when you're ready. Cancel anytime — no hidden fees, no surprises. If you spend time listening back to recordings or typing out transcripts by hand, Rileo is worth trying. See for yourself at rileo.com
Contactgegevens
4,2
Goed
349 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 94% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Quick reply
5 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Thank you for your feedback, Chan Min! We're glad our quick response left a positive impression. Providing fast and efficient support is something we take pride in. We appreciate you taking the time to share your experience!
Rileo Team
Antwoord van Rileo.com
Wow, thank you so much for your enthusiastic review! We love to hear that Rileo is wonderful, quick, and accurate — those are exactly the qualities we strive for every day. Your love for our product means the world to us!
Rileo Team
Easy to use.
5 juni 2026
Antwoord van Rileo.com
Thank you, Azuka! We're really pleased to hear that you find Rileo easy to use. We're always working to ensure the best possible experience for our users, and your kind feedback inspires us to keep going. Thank you for your support!
Rileo Team
Antwoord van Rileo.com
Thank you for your positive review! We're happy to hear you're having a very good experience with Rileo. We'll keep working to make it even better for you. Your feedback is always appreciated!
Rileo Team
Antwoord van Rileo.com
Thank you, Andrew! We're delighted to hear that you're getting quality output with a simple operation. That combination is exactly what we aim for — powerful results without unnecessary complexity. We appreciate your feedback!
Rileo Team
Great transscriptions
5 juni 2026
Antwoord van Rileo.com
Thank you for your review! We're glad to hear you're enjoying great transcriptions with Rileo. Delivering accurate and reliable results is our top priority, and your feedback reassures us we're on the right track. Thank you for your trust!
Rileo Team
Monstre de monstre
5 juni 2026
Antwoord van Rileo.com
Merci beaucoup pour cet avis enthousiaste, Pablo ! Nous sommes ravis que Rileo vous ait impressionné à ce point. Votre soutien nous motive à continuer à offrir le meilleur service possible. À bientôt !
Rileo Team
Antwoord van Rileo.com
Thank you, Bernd! It genuinely warms our hearts to hear you had such a positive experience.
Rileo Team
Professional
The customer service response was quick and professional
5 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi Anton, that's really kind of you to say — thank you! Our support team genuinely cares about making every interaction smooth and respectful of your time, so it's wonderful to know that came through. We'll pass along your kind words to the team!
Rileo Team
Great support and a ethical company
Great support and a ethical company. I truly appreciate their fairness and will happily recommend the platform and use it again in the future.
4 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Thank you so much, Arthur! Your kind words about our support and ethics truly mean everything to us. Fairness and integrity are values we hold dear, and we're so grateful you noticed and appreciate that. We'd be honored to have you back anytime!
Rileo Team
N/a…………….,
4 juni 2026
Antwoord van Rileo.com
Hi there, thank you for the rating — we appreciate it! We hope to serve you even better next time!
Rileo Team
The response time for this service is very quick.
I like that it classes the conversations into the different times when particular statements were made.
4 juni 2026
Antwoord van Rileo.com
Thank you for your detailed review! We're thrilled that you appreciate both the response time and how the conversations are organized by timing. We put a lot of thought into making the output as clear and useful as possible. Your feedback truly inspires us!
Rileo Team
Good and straight forward where…
Good and straight forward where alternative app was failing with long recording file
4 juni 2026
Antwoord van Rileo.com
Thank you, Louise! We're delighted to hear that Rileo handled your long recording file successfully where another app had difficulty. Reliability with all types of files is something we're constantly improving. We appreciate your trust in us!
Rileo Team
Antwoord van Rileo.com
Thank you, Lorna! We're really happy to hear you experienced good service with Rileo. Ensuring every customer has a great experience is our commitment, and your feedback means a lot to us. We hope to see you again!
Rileo Team
DO NOT USE RILEO
DO NOT USE RILEO. They charge you £1.49 for a ONE TIME trial, and then take £39.99 a week later, despite not signing up for a subscription. Trying to cancel my subscription is impossible as they do not respond to emails. I am disputing this with my bank and reporting them for fraud.
4 juni 2026
Review zonder uitnodiging
Antwoord van Rileo.com
Hi James, we're genuinely sorry to hear about this — we understand your frustration and we'd never want a customer to feel unheard or trapped. If our support team hasn't responded to your emails, that's not acceptable and we want to fix that. Please reach out to us again directly and we will personally make sure your case gets the attention it deserves. We want to resolve this for you.
Rileo Team
Antwoord van Rileo.com
Hi Jack, we're sorry to hear you've had this experience — that's really not how things should go, and we genuinely want to help. Canceling should never feel like a struggle, and we'd like to sort this out for you personally. Please reach out to our support team directly at support@rileo.com, and we'll make sure your request is handled promptly.
Rileo Team
Velemeny
It gave a pretty accurate transcription from a 90 minute meeting conducted in hungarian
3 juni 2026
Antwoord van Rileo.com
Thank you for your wonderful review, Bennó! We're thrilled that Rileo provided an accurate transcription for your 90-minute Hungarian meeting. Supporting multiple languages is something we're passionate about, and it's great to hear it delivered! We hope to be of service again!
Rileo Team
Antwoord van Rileo.com
Thank you for your feedback, Trey! We're glad things are going well so far. We hope Rileo continues to meet and exceed your expectations as you use it more. Don't hesitate to reach out if you ever need assistance!
Rileo Team
Antwoord van Rileo.com
Hi Bart, thank you for the honest feedback. As for the pricing, we understand it's a real consideration, and we're always looking at ways to deliver more value. Feedback like yours genuinely helps us prioritize the right things!
Rileo Team
Antwoord van Rileo.com
Thank you for your review! We're glad to hear you had a good experience with us. If there's anything we can do to make it even better next time, please don't hesitate to reach out. We appreciate your feedback!
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