SASAIA Reviews 107

Do not waste your money on this company! Their products are not as advertised. They use original product images on their website to deceive customers, but the items they sell are fake. I ordered a pair of Lofer shoes, but what I received was not what I expected. When I tried to return it, they didn't provide a return label. Instead, they gave me an address in Italy to ship it to, and they said they will charge me $97 at the post office - almost half the cost of the shoes ($179.99)! To make matters worse, they ignored my emails when I tried to contact them about this issue. Buyer beware!

Scam scam scammer never never tried to buy anything from them

I ordered trousers from Sasaia, and they fit well and look stylish. The process from browsing to receiving my order was smooth. Customer service answered all my questions patiently. I recommend Sasaia for quality men's fashion.

Sasaia offers a great range of men's clothing and shoes at good prices. I ordered a pair of boots, and they fit perfectly. The quality is top-notch, and customer service ensured timely delivery. Satisfied with my purchase.

I recently purchased a stylish blazer from Sasaia. It's become a staple in my wardrobe. The fabric quality and attention to detail are impressive. The entire ordering and delivery process was seamless.

The website is user-friendly, and I found what I was looking for quickly. The shirt I purchased is stylish and fits well. Shipping was faster than expected, and customer support was responsive.

Sasaia has a great selection of men's clothing. My latest purchase, a cozy sweater, is comfortable and stylish. Delivery was prompt, and the packaging was neat. Overall, a good experience.

I ordered a suit from Sasaia, and it fits perfectly. The material feels high-quality and it's great for formal occasions. Customer service was quick to respond to my queries. Smooth shopping experience.

Nous sommes le 14 juin 2024 et toujours aucune nouvelle de ma commande payée 210€ pour des boots tout début janvier. Silence assourdissant. C’est juste insupportable. A FUIR DEFiNITIVEMENT

It is a scam company attempting to look like an important Italian firm. I have bought (Order #S1555 ) a pairs of shoes and quickly realized it was a scam after seeing the same pair of shoes on another legitimate italian website 3 times more the price showed on Sasaia website. It Is a great clone and I have updated my review from 1 to 3 stars, anyway.

Is the first time ever to write a review in over 12 years of online shopping.
This company is almost a scam , is misleading the costumer that is an Italian brand from an Italian designer whose name with a single google search doesn’t exist.
I ordered 2 pair of shoes with discount the total came 275€.
With so much money you expect something premium. When they arrive (after 32 days!!!!) the first pair inside the shoe at the sole has the PRADA logo. So you understand it’s a brand from HONG KONG (saw that on package information) with replica cheap chinese items.
Very disappointed, i feel i got robbed.

I’ve been waiting for a refund more than 3 months at this point. Dear customer service told me I will get a refund in 5-10 business days for more then 5 times at this point. It’s just stupid. And they also asking for you to pay the return shipping.

I couldn't be happier with my experience shopping with Sasaia. The customer service team was friendly and helpful, and the shoes I received were of exceptional quality. I appreciated the attention to detail and prompt delivery. I'll definitely be recommending Sasaia to friends and family!

Sasaia's shoes are simply outstanding! Not only are they incredibly comfortable to wear, but they also look fantastic. The customer service team was a pleasure to deal with, responding promptly to all my inquiries and ensuring that I had a positive shopping experience. I highly recommend Sasaia to anyone in search of high-quality footwear!

Sasaia's customer service team went above and beyond to assist me with my purchase. They were attentive, responsive, and genuinely committed to ensuring my satisfaction. The shoes I received were of exceptional quality and arrived promptly. I couldn't be happier with my experience!

The quality of Sasaia's shoes is unmatched! I was amazed by how comfortable and stylish they are. The customer service team was also incredibly helpful throughout the entire process, ensuring that I had a positive shopping experience from start to finish.

As I have to give at least one star. I ordered a boot, which didnt match the details on the website at all. It looked totally different. Asking to give me a refund they told me I cant get any refund and can not send it back. Telling them it is a reclamation, luckily I was allowed to send it back on my own costs (20€). After sending the boots back, seeing the boots have been delivered I wrote the them several emails asking for my refund. They told me again and again and again that I will receive me the refund soon. I was really patient. Nothing ever happened. Its now a process of 4 months. I dont have the boots, neither the money. I have on top paid more as I needed to cover for sending the boots back. I never got an answer after my last e-mail being really dissapointed. I would not recommend to buy anything in the shop.

Returned the item immediately and 3 months later and after dozens of emails, some ignored some replied with: "I apologize for the delay. I have reported this issue again with my manager. I will get back to you with an update as soon as possible.Thank you for your patience." they have still not refund. STAY AWAY.
UPDATE SEPT 24: STILL NO REFUND. Total Scam.

Absolutely terrible customer service.

In my case, I ordered a pair of shoes and paid for them. A few days after, someone from customer service contacted me to tell me that the item I initially ordered was out of stock. I agree to order a similar item, but this time, they don’t provide me any information on the shipping. Almost a month has gone by and I don’t have any updates on whether I will even recieve my purchase. Sounds like they are scamming people.