Sheds Direct Ireland Reviews 

Purchased cottage shed in summer. Lock slipped within days of installation.handyman offered to fix but I did not want anyone to tamper with it in case of warranty issues . Was promised somebody would call when they next had a delivery in my area. Heard nothing. Contacted Louise again yesterday. Different story. Blamed the base not being level. No warranty and email says they have closed my file . Customer Service indeed. Very dissatisfied. Why did they not tell me that when I first brought the matter to their attention? Just saying!! Not a happy customer. Shed taped closed and tied with fabric. Lock not fit for purpose . I could have gone ahead and got the lock fixed if they had not made a promise to me.

I purchased the wood grain metal shed and it was delivered and installed in October 2025. When purchasing the shed we were advised to put down a damp proof sheet for the base. For context, the shed was installed on paving slabs. However, the installers said this was not necessary and would likely cause more damage than good as the air would not circulate properly between the ground and the shed floor. The shed was installed and required a few things to be fixed and which were carried out promptly the following day. One thing I would reconsider when purchasing this type of shed again- having had the shed for a couple of months - the condensation / moisture is quite bad on the inside of the roof to a point that mold is growing on some due to dampness in the shed. On enquiring about this issue we were recommended to insulate the roof by sheds direct.

Great service my goodness wow ordered the product yesterday and they delivered it to Cork city today absolute legends 👏

We bought a mammoth shed back in July and we assembled it ourselves as my husband is a carpenter. We didn’t install the floating floor and we noticed when it rained the rain water flowed down into the track that housed the door which then flowed into the shed floor. We had covered the concrete floor with soft tiling and we didn’t notice water was seeping in until the whole floor was covered with water. So if you have a mammoth shed and a floating floor was installed you may have a puddle underneath your floor which will cause rising damp in the future. We are very unhappy with customer service, parts were sent out weeks after initial complaint to fix said problem but the damage is done. We are now dealing with mould growth on all our belongings and have to dump shelving we bought.

AVOID THIS COMPANY (Update: company response below is full of falsehoods and they have resorted to inventing a storm and doors being left open as the source of the issues. On my Google review I have attached pictures of the shed with screws clearly missing. I have also attached an email which confirms the missing screws as the source of the issue. Very dissapointing that they have resorted to lies by way of damage limitation. Once you review the pics and email you will see what this company is about. I won't bother addressing the rest of the falsehoods as you will get the message. Would also point people to Facebook reviews which show similar issues with this company for many).

I bought a shed in May 2024 and noticed in July 2025 that the shed was getting flooded. It transpired the installer had left numerous screws out which caused the shed to bow and let water in (have pictures). The timber floor in the shed is rotting and there is rust throughout the back panel of the shed. I had contacted the company initially in Nov’24 (within warranty) advising of the shed being wet which I thought was due to condensation but I now realise was due to the poor construction and gaps in the seams. Time went by and I contacted the company again in July 25 and attached pictures of all the gaps where screws had not been put in place. I was advised that even though the warranty had expired by a couple of months they agreed to send someone to fix the shed that had not been installed correctly.

I subsequently spoke with their technician to arrange a date to come and fix the shed. What followed was 3.5 months of promises to come followed by countless no-shows & subsequent ignoring of messages. I contacted the company numerous times during this period and was given assurances both by email and by phone that they would make things right. Due to the bad weather the timber floor of the shed is rotting and there is rust eating the steel. Eventually I got so sick of being given the run-around that I asked management to get involved and after a couple of follow up emails I was advised that if I wanted the technician to call out it would be another 3/4 weeks or else I could pay a fee to get him there sooner (while my shed is being flooded). I was also kindly given the option of putting the screws in myself (I had already advised them in a previous email & call that I had tried fixing it myself but didn’t have the right tools and my drill bits had broken attempting it).

This has been an awful experience and my advice is to avoid this company at all costs. Despite liking the shed initially, the construction is shoddy and the after sale service is non-existent. I have dozens of messages & emails going back and forward with the technician and company since the middle of July which I am more than happy to share with anyone thinking of using this company. I also have photos of the areas where screws have been completely left out (it is obvious from the photos that they were omitted rather than fell out as the steel is not drilled behind the holes), which I would also be happy to share.

I am going to lodge a formal complaint with the CPCC against this company for months of wasting my time and for repeatedly making false promises, which has seen my shed deteriorate from flooding while I wait. Please feel free to contact me with any queries or for any pics.

A great set up on the Naas rd, impressive layout and selection.Glenn and Ashling very much on the ball.Just waiting for shed to be delivered /assembled and old shed removed.My experience to date has been A+++.

Highly recommended. They will walk you through everything before you decide on the shed. Glen have been such a great help for me to decide on mine. Price wise is so much better than B&Q for sure..

Really good service both from the team at the Naas road show area and office.
There were some snags after the install and these were resolved within 24 hours.
Very happy and thanks to the team for making it all go very smoothly.
Was able to pay in cash also which is a fantastic addition to the service.

Great product and delivery was on time without issue. Sheds Direct own delivery driver was very helpful leaving the heavy packages to one side of our house rather than in the middle of the driveway like some companies. Product was packed very well to prevent any damage. I purchased the Premium 10x8 Shed and I self assembled. Instructions were very good and pictures were clear. A couple of hours with a 2nd person. Highly recommend and I will be purchasing from Sheds Direct again.

I ordered a tipping cart recently and my experience was excellent overall. The item was delivered well within the estimate. Unfortunately, it did have a defect as one of the wheels must have burst during delivery. However, just within a few hours of reporting the issue, they sent me a replacement wheel, including tracking information. No questions asked. Great service and a great product. Thank you!

The branch on the Naas Road is easy to access and beautifully laid out. Aisling was friendly, helpful and knowledgeable offering advice on our options. Delivery and assembly was prompt and efficient with clear communication throughout. We are delighted with our new shed and would 100% recommend Sheds Direct

Visited Sheds Direct on the N7 today for my first time and was highly impressed both by the variety of sheds and by the wonderful stuff. GLENN was who I dealt with and I can honestly say that when shopping, I have very rarely met somebody who was so helpful. He knew his “ products” very well, was patient and gave some excellent advice. He also seemed to genuinely love his job.
I might also mention that I noticed he was very kind to an elderly customer who needed assistance. An excellent employee!

I purchases a small garden trailer in March 2025 from Sheds Direct.i was delighted with the quality and sturdiness but one of the tyres was faulty and kept separating from the rim. It was a nuisance but I managed to keep it working. However, it eventually failed and I rang the company to order a new tyre in September. I was expecting to pay after using it for six months but they told me it was still covered warranty and would forward a new tyre to me FOC. A complete new wheel and tyre arrived two days later by courier. The courtesy and customer care I received was second to none in today's impersonal computer world. Thank you Sheds Direct.

When sheds deliver my heating oil the driver is so helpful and always on time

Absolutely fantastic to able to see all the sheds on display. We had one picked out but when we seen it was far too big. We went down a size and it is perfect. Aisling was great, she was able to answer all our questions.

Louise is an absolute legend, the lads installed the shed in double quick time and I'll be back again, always see more I wantto get from SD every time I'm onhthe website. Legends, thank you all very much.

Everything was first class from the first minute, the staff were very helpful and knowledgeable and happy to show us around and the products were 1st class and very reasonably priced

I found the new showroom on the naas road very well laid out and easy to navigate. I found a lovely shed, at a great price. Much cheaper than any other supplier I had looked into.

I didn't have any questions as I knew what I was looking for, but I found Alan to be very helpful and easy to deal with. I could see other people in the office with queries and they were being given time and good explanations on different sheds. It was quite busy when I was there, so I was impressed to see customers being given the time of day.

I was given an install date that didn't suit, and Suzanne was very quick to change it for me. I was impressed by how personable and amenable they were as a company.

The installation was quick and seamless. Two lads showed up on time and made sure I was happy with everything before erecting the shed.

The only potential criticisms I would have are that the sheds aren't bolted into the ground, and that you have to cover the screws inside the shed yourself after installation, but given how much cheaper they are than competitors, I think it's reasonable to expect some shortcomings. The shed doesn't necessarily need to be secured down, and the screws only took half an hour to cover.

All in all, I found them great to deal with and will 100% order from them again and recommend others to do the same.

We have now bought a shed ,a greenhouse and our latest purchase a metal bin shed. We cannot express how happy we are to deal with your company. No hard sell ,just helpful advice. Your new premises on the Naas Road is a credit to you all. Wishing you well for a bright future ahead.

Excellent company to deal with fast delivery really happy with my shed