Sheds Direct Ireland Reviews 

Excellent service from start to finish with Sheds Direct. We were very well looked after when we went to view the shed we'd chosen online. The sales person was so knowledgeable and helpful. We were having a big renovation job done on our garden which was delayed a few times and Sheds Direct were so accommodating. The shed was delivered bang on time, the guys who erected it were fast and efficient and really helpful also. Follow up service also excellent. I could not recommend this company highly enough. Thank you Sheds Direct!

Excellent customer service from the staff member that I made the purchase from

Staff lovely great select off shed

Exceptional service from start to finish. A massive range to choose from. The full team are a credit to the company. Everyone i encountered were really helpful, answered all my questions and gave great advice on the most suitable shed and accessories to meet my needs. Delivery and installation happened promptly. Installers arrived as scheduled, they were friendly quick and tidy. Sheds direct ireland - Thank You ...Highly recommend!

Many thanks to Aisling for all her help and answers to my questions.
Finglas and Naas showrooms are amazing as you can check out all the different shed options.
Ordered mine recently, including service to remove old one.
Thanks.

It is an excellent location more closer to south Dublin and Kildare areas.
The customer service was great and the sellers were very helpful in choosing the best shed for me. Instructions on how to fix the shed base I also bought from them were spot on .
Overall, I was satisfied with the shed, shed base, and services rendered.

Staff really helpful in selecting my shed and ordering , delivery was quick and efficient

Excellent customer support. Dealt with Louise who was extremely helpful with info and setup

Many thanks,
Ben

Wonderful service with all members of staff.

Really enjoyed the new site in Kingswood
Glen was extremely helpful and knowledgable

Thanks so much
Ps love the gardens

This is the second trailer I have bought from sheds direct. The staff I dealt with were so professional and on the ball! A problem with the first item was more than resolved in a flash! That’s why I returned for another one! Service second to none. Thank you again.

We arrived at ten to four on a Saturday at their showroom in Finglas. We had our dogs in tow so it took us a minute or two to get into the showroom which was empty except for three ladies behind a counter. We left the showroom to view the sheds in an outdoor area. We were quickly followed by an older lady, from the outlets website I guess her name is Suzanne, Usain Bolt would have been proud at the speed she got to us! She rudely informed us that it showroom was shutting at four, obviously that surprised me as I had expected normal shop hours 5 or 5.30 or even a half day not 4PM???? I explained to the 'lady' that I had come a long way, that I had expected the shop, if open on a Saturday, to open on standard hours. I also explained that I had been on the website and had a good idea what I wanted. She interrogated me and obviously I did not give the correct answers as she was adamant that it was to late to complete the sale!!! NOT IMPRESSED! I have seen reviews on here praising customer service!!! Not on a Saturday at 3.55 when the sun is shining.

Aisling made our visit very welcoming
Full of information to help us pick our shed

Great experience on opening day at Naas Road! Darren was very attentive and helped us order our shed on the spot

Serious Issues with Sheds Direct Ireland: Breach of Consumer Law & Safety Concerns

Warning to other customers — avoid Sheds Direct Ireland.
I ordered a shed that arrived with missing parts, and it took a couple of weeks before they installed the missing components. I also ordered a workbench which had an incorrect part, and so was incomplete. During this time, they refused to issue a refund or provide a full replacement, which is a clear breach of my consumer rights under Irish law.

Worse still, the shed was not correctly installed. Several screws were left protruding with sharp, exposed points, creating a serious safety hazard. Someone was injured on-site and required stitches as a result of this careless installation. This is completely unacceptable.

To add to this, the shed has already begun rusting — a short time after delivery — raising questions about the quality and durability of the materials used.

Under the Consumer Rights Act 2022, I am legally entitled to:

> “Goods that are as described, fit for purpose, and of satisfactory quality.”
If the item is incomplete, poorly installed, or faulty, and not fixed within a reasonable time,
“the consumer is entitled to a repair, replacement, or full refund.”
— Consumer Rights Act 2022, Sections 13–16

Sheds Direct Ireland failed on all counts. Their refusal to resolve these serious issues in a timely or appropriate way is unacceptable. All communications and the installation process have been recorded, and I am now reporting this to the Competition and Consumer Protection Commission (CCPC) and considering a Small Claims Court action.

Think twice before ordering from this company. Know your rights — and don't be afraid to insist on them.

Excellent customer support.
Bought a compost bin last year but only got around to assembling it recently. One part was not the correct one so emailed the sales team. I was concerned that as the unit was purchased last year I wouldn't get any satisfaction. I was wrong! Emailed sent on the Thursday, part delivered the following Wednesday.
Couldn't ask for more.
Thanks Suzanne

I will describe it in a few sentences.

Good customer service, fast and professional delivery of the ordered premium steel shed.

Cons: the instructions are not very clear, you really have to be careful to assemble the elements correctly.

The lock does not fit the door. Several external elements were scratched. Incorrectly drilled holes in the elements, especially the walls.

Got one of the larger sheds, quite happy overall. Small leak has appeared in the back corner (think it’s from the metal screws) sealed them a few days ago so I’ll see how it is. Good value for money though.

Served by the lovely 🥰 Louise in Sheds Direct Ireland 🇮🇪 excellent customer care service would recommend this company and wonderful customer service reply straight away would highly recommend Sheds Direct Ireland 🇮🇪 support your local store