ShipGo Reviews 

3.532
•
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I was skeptical about using this website but with it only costing 40 dollars I went ahead and paid. I booked my suitcase Sunday night to come from Corpus Christi to Laporte where it arrived by Tuesday... Toon meer

Beoordeeld met 5 van de 5 sterren

Loved the convenience of door to door service. It is so much easier then going to postal service - dragging your luggage and waiting in line. Tracking was simple and an on time delivery. Will use agai... Toon meer

Beoordeeld met 5 van de 5 sterren

1st Experience was Great! I have found a new way to ship things for my business. The process was smooth and customer service, including at the UPS store, was awesome. Delivery was sooner than exp... Toon meer

Beoordeeld met 5 van de 5 sterren

Despite finding it a touch difficult connecting with a human to help eith some questions, the skis were delivered within 1 week which was awesome. Not cheap, but good.

Bedrijfsgegevens

  1. Serviceaccommodatie

Geschreven door het bedrijf

At ShipGo, we believe in delivering an awesome travel experience for our customers. We’re able to achieve this because of our dedicated team. We strive to make your trip as seamless and enjoyable as possible. From our white glove door-to-door delivery to our complimentary luggage insurance, you can have the peace of mind that your luggage, golf clubs, skis, snowboard, bikes and other sporting equipment will arrive safely. We take care of the hard work so you can get back to what’s important, your journey.

ShipGo

Geschreven door het bedrijf

We Are Committed To Our Customers!
It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your luggage is picked up until the time your luggage is delivered.
We Ship More Than Just Luggage.
Need to ship your golf clubs, skis, snowboard, bike, trunks, boxes, or other sporting equipment too? Not a problem, ShipGo will pick your bags up from the comfort of your home, business, resort, hotel, country club, ski lodge, and cruise port and deliver them straight to your destination. For a quote, visit www.shipgo.com today!

Our Hours

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!

We offer support 7 days a week and can be contacted by phone, email, text, or chat to help answer any questions you may have!
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST

Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

4K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.

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4,8

Alle reviews

(3.532)

390 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

This is the way

This is the way. No schlepping an extra large, heavy bag through the airport. Door to door delivery on time at a competitive price. Two thumbs up!

30 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was the first time I have tried a…

This was the first time I have tried a Delivery Service for my suitcase. I appreciate how patient and helpful everyone was as I tried to learn how to send my suitcase and box. Customer Service was terrific. The gentleman who picked up my suitcase and box was very helpful. The gentleman who delivered my suitcase and case was very careful and cautious which I appreciated. Thanks to you all.

29 mei 2026
Beoordeeld met 5 van de 5 sterren

I am so happy to recommend your…

I am so happy to recommend your service. I am a grandma/widow that travels a lot between Texas and California to see family. You have helped me out on numerous occasions moving Christmas gifts, clothes, books, games, medications etc. with ease. Thank you.

25 mei 2026
Beoordeeld met 3 van de 5 sterren

The timing was great

The timing was great
Our suitcases on the return trip were really dirty and dented in several places

Your phone lines were very busy and required long waits to speak to a human
At 79 the computer is not my best skill for communicating

22 mei 2026
Logo ShipGo

Antwoord van ShipGo

Penny,

Good morning, and thank you for reviewing your recent round-trip ShipGo shipment. We are very pleased to see your 3-piece round trip shipment was delivered ahead of schedule on both legs of your trip. However, we do regret to hear about the damage to your suitcases upon delivery. Receiving your equipment with damage is by no means typical, and we apologize for this inconvenience.

Rest assured, we have you covered. All ShipGo luggage shipments include $500 of complimentary insurance, with the option to add additional coverage up to $7,500 for a nominal fee. This insurance protects your shipment against damage or loss.

In this instance, it does not appear our team has been previously notified of this matter. Therefore, a member of our Claims Team will be reaching out to you today to gather the necessary information to file a claim so we can work toward reimbursing you for the damage.

We appreciate your time and look forward to speaking with you soon to ensure you are properly compensated for this matter.

Thank you for choosing ShipGo!

Beoordeeld met 4 van de 5 sterren

Great company

Great company! Arranging pickup and paying was a breeze. The agent was at our cruise terminal and took the suitcases we wanted shipped. I would have given the company a 5 star rating, however, our 4 suitcases were suppose to arrive on Thursday. When I came home from a lunch date on Wednesday, they had been left at the door with nobody home. Anyone could have taken them.

21 mei 2026
Beoordeeld met 5 van de 5 sterren

Great Service!

Picked up
Promptly and delivered on time without any wear or tear on bag. Thank you. I have shipped golf bags and luggage many times and will
Continue to do so with ShipGO

19 mei 2026
Beoordeeld met 5 van de 5 sterren

overwhelmingly convenient!

did't have to carry clubs around the airport. With a little planning, the clubs arrived on time and came back home promptly. cost less than had i dragged them around the airport, too!

16 mei 2026

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