the managed to keep my Jaws screen reader on going with out having to enter a knew actavating number, many thanks.
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Lees wat reviewers zeggen
We purchased a device for my elderly mother to try. She didn't get on with it and the return and refund service was smooth and efficient. We were kept informed at every stage and received the refund v... Toon meer
Caitlin was fabulous. In what has been a really stressful process for all involved she was a shining light. Please pass on my appreciation and thanks from my family. Excellent experience.
The item was available at a great price (mobile phone), however when it arrived the box was not sealed. This made us think it had perhaps been a return. The item is needed urgently so the person has d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Softwarebedrijf
- ook in
- Computer hardware fabrikant
- Computerreparatie
- Computers en accessoires winkel
- Computerservice
Informatie afkomstig van verschillende externe bronnen
Sight and Sound Technology is the UK's leading provider of hardware and software to the blind, visually impaired and those with learning and reading difficulties. We work in unison with private individuals, charitable organisations, educational establishments and commercial enterprises to help our users fully realise their potential. Our product solutions have been specifically designed to improve quality of life at work, at study or in the home. A commitment to continual product refinement and innovation means that our solutions are the best available. What's more, they're simple to set up and easy-to-use. Sight and Sound Technology is a nationwide company. Our Head Office is located in Northampton, which enables us to provide our customers with responsive training and support at the location of the end-user. We work in conjunction with our customers and suppliers to ensure that their experiences are factored into new products that we develop in combination with our partners, the leading companies in this industry.
Contactgegevens
Welton House North Wing, Summerhouse Road, NN3 6WD, Northampton, Verenigd Koninkrijk
- 01604 798070
- info@sightandsound.co.uk
- sightandsound.co.uk
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
very helpful and friendly service from Mel …
Mel was really helpful and gave me all the info I needed in a friendly and expert manner .
James
James, was great, upbeat, helpfully, patient and professional. Good job done.
Straightforward and no messing.
Best customer service/support experience I’ve ever had!
I was extremely happy with the support Alexia gave to me, I was genuinely surprised with the quick response times as usual communication via emails can take place over a couple of days, however, Alexia responded to every query I had within minutes which was mind blowing for me. I also loved that I didn’t need to over-explain or break down any issues to them, Alexia just understood each issue/query I had & immediately resolved it for me. Seriously, this was one of the best customer-service interactions I’ve ever had & I say that with nearly a decade of customer service experience myself. Alexia deserves all the praise I can give and more, thank you again!
Very speedy service.
Excellence!
This is not the first time that I had my DSA equipment provided by Sight and Sound Technology. In the past I was provided twice by them, therefore, I am used to them and lucky to have them again. My query has been always handled by a nice and friendly member of staff.
Great response time and helpful person
Great, fast service from a very helpful person. Would recommend Sight and Sound to everyone!
Great online trainer
Fast service, training provided by Alan made me feel at ease, very approachable, friendly and professional.
Great online training
Elaine the trainer was fantastic so patient, helpful and knowledgable.
Alexia and Caitlin were both very…
Alexia and Caitlin were both very helpful and quick with providing quotes for different packages. I would recommend the company to other disabled students for their kindness and efficiency: my stammer was holding me back but the gentleman on the phone (I sadly didnt catch his name) was very kind and patient.
Staff are fantastic!
Fantastic, helpful and knowledgeable staff. Response time via email was always very quick and any help needed with my order was immediately given. Thank you!
Diligent and knowledgeable technical support
Currently there is a limit to how much the (ZoomText) text can be improved within browsers. Tristram persevered and did absolutely everything he could do to help me.
Although nothing more can be done right now, Tristram said to touch base in the autumn for any updates.
The support is much appreciated. Thank you.
Feedback for tuition with Alan
Alan helped me to understand how to use Glean to record my lessons, add notes and headers, important notes etc... He showed me how to use collections and so forth, how to navigate around the options etc. He was patient and informative and I hope I can successfully use Glean at my next university lecture.
Sight and Sound provided a good and…
Sight and Sound provided a good and efficient service, when I had to order my DSA equipment. I would recommend.
Support session
Very helpful and productive support session conducted in a way that was supportive and non judgmental.
Great company
Great company. The training is thorough. The trainer is very knowledgeable. Great experience
I Have had my code the same day I have…
I Have had my code the same day I have asked for it. Thank you.
James is Super James
James was very polite and professional, extremely helpful and fixed the problem.
James is an absolutely top notch Geezer, really knows his onions, but more importantly all about computers.
Jaws software installed quickly and…
Jaws software installed quickly and efficiently. Very helpful advice and support.
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