StackCommerce Reviews 

Sold me a fake windows 11 key. When I inquired they wouldn’t respond.
When I filed a complaint with PayPal they refused to refund or replace the key as I requested.

Buyer beware on this one. Quite a few discount key places around. Avoid these folks like the plague. Notifying Microsoft as well simply because pirated keys are something they love to chase down

Reply to stackCommerce:

No thanks. The opportunity to resolve this was when I politely requested assistance in the form of a new key that worked long before I left the original review. That’s it. I asked for what I paid for.
$12 won’t break me and I figure it’s worth it to be a warning to anyone else who reads this. This vendor does not care a bit to rectify problems. Our IT firm was built on customer service and that makes this even more laughable to me. We resolve problems that others’ won’t.

Have a good day…

I ordered a Windows 11 key from macappware.com, which redirected to stackcommerce for payment. I received the key but when I tried to activate W11 with it, it said that the key had already been used. I have tried to contact Macappware but they have not replied and now the website has blocked me from logging in!
EDIT:
Stacksocial contacted me after I posted this review and gave me tips on how to resolve the issue, so I have increased the rating to 4 stars.

I purchased a lifetime Microsoft Office 2021 package for my new Mac, and at first was very impressed with customer service because they were very prompt in responding to my request for help installing it and walked me through the process. It looked like everything was good to go, but it wasn't. When I tried to use it, it didn't work. I sent another request for support and got another immediate response asking for screenshots. When I sent them the screenshots that said I could not edit or create new documents unless I subscribed to Microsoft 365 they stopped responding. I have sent multiple e-mails and finally, one last one requesting a refund or a replacement, but still no response. I tried uninstalling and reinstalling the software and read the fine print in what I was agreeing to and discovered the software they sent me was for Microsoft 365 and not a one time license. I have sent multiple e-mails with screenshot verification of all the issues and now I do not even receive an acknowledgement that my emails are received--let alone a response. I had so wanted to leave a five star review, but instead am shocked and beyond disbelief.
UPDATE: Someone from StackCommerce did promptly get back to me (as they responded that they would after reading my one star feedback). He was very knowledgeable, patient, concerned, and genuinely sorry about the frustration I had experienced, and he was quickly able to resolve the issue. My confidence in StackCommercial has been restored, and I would definitely recommend them. The only reason I gave four stars instead of five was because it took my initially bad feedback to be able to get someone to respond.

I definitely would not recommend this company. I am extremely disappointed. They do not stand behind their merchants. I ordered software from them, it worked great for the first two months and then I was locked out of it. I spent a week dealing with them and the merchant. Finally, the merchant sent me another version that worked for another three months. Now again, I am not able to use it and it has all my business records that I cannot retrieve. I contacted them several times this past week and have only received polite emails saying they have sent the merchant an email to contact me. The emails seemed to be generic. I have not heard anything from the merchant. Neither of them have a phone line for customer service. I contacted the manufacturer and the software is not even registered in my name. It’s in a different business name and I cannot get any help from them. Apparently, when I imported my previous records, it did not register as mine, but kept the original information from the previous owner.

Just purchased a VPN and although the charge is already posted by my bank, there has not been anyway to download the product. Writing to the executive board has gone unanswered. BE CAREFUL!!!

ChatPlayground AI - Unlimited Plan: Lifetime Subscriptions

I bought this today May 31st 2026.
Lifetime means until the company goes out of business. ChatPlayground AI is now called Yaseen AI.

Had a minor issue. Stella from Stack Commerce quickly contacted me and resolved the issue. Great deal on software and even better service. Highly recommend.

Site sells knowingly defective products. Purchased a Lifetime License for Microsoft Office Professional 2021 for Windows. However, product had already been used to he maximum extent possible and Microsoft refused to activate the Product Key. No way to contact Stack-Commerce since their site does not have a Customer Support Team. Have email the site multiple times with absolutely no response from anyone, accept AI / Algorithm generic responses. I would not recommend doing business with this site. Received additional instructions on 5/15/2026 to try to download product, followed instructions to a tee and Microsoft said Product Key was either "Invalid" or "Unrecognizable." At this point, it pretty obvious this is not a legitimate products, and now I'm just trying to figure out how to get a refund of my hard earned money. Purchasing this products from this site is a total ripoff!

I purchased the Microsoft Office 2024 Home and Business Lifetime License through PC World and didn't try to start to use it for 4 months. When I tried to use it in March 2026, I had problems getting the license. I reached out to customer service and told them my problem. After several days with different reps trying to help me and they were very fast in their responses, they finally figured out the problem and I got my license number and the Office package. Customer service was outstanding and respectful the whole time and they never give up to help with my problem. 5 Stars for they're service. Wish more companies had staff like this. Thank you Customer Service individuals, you know who you are.

I had written a negative review due to the product not loading. I didn’t feel at the time I was getting proper customer support. However, the company did step up and provide the refund I requested.

Had the same experience as many who have written poor reviews. Bought MS Home & Office 2021 with a "lifetime subscription." The product key to install it did not work. I emailed the company, and a representative emailed me and said no replacement keys were currently available but they would send a replacement key "next week" (that is this week). So far I have heard nothing--big surprise! I have, however, been bombarded incessantly with emails advertising more products for sale. I emailed them again requesting a refund, but I don't expect to hear back about that either. This company is a complete scam! STAY AWAY!!

Update: Company emailed me (after I reached out, twice--they never did) and refunded the entire purchase price of software. My original review stands. I don't know exactly what business Stack Commerce is in, but it isn't providing products. I think company basically advertises everywhere to collect email addresses and market to them. I've never been so bombarded with so many emails! Do yourself a favor and take your business elsewhere.

I ordered the Microsoft 2019 Office bundle. I had misplaced my key, so I contacted them. They responded quickly with a new key. That key had already been used. I contacted them again, and they said they were out of active keys at this time but would send me one when they had them again. I don’t expect to hear back. They got back to me after my review, and offered to give me a refund.

So far it is not going well! Looked in to picking up a set of refurbished ear buds (Actually advertised as "open box". Got the usual offer for DISCOUNT COUPON for giving my email.. Sure. Opening page of the website even says "15% off" on first purchase. #1. Gave my email. Created an account, went to checkout. #2 Received message AT CHECKOUT that the "coupon doesn't apply to this purchase". ??? #3. Contacted support. They replied with a link to "terms and conditions". #4 the link was invalid. literally says "Oops! It looks like the page does not exist." #5 Emailed them back. no reply. #6 decided to complete the purchase. Now my account has been erased completely.
Stay away from these guys.

I ordered a Christmas gift through StackSocial/StackCommerce when the item was not available on Amazon. I was guaranteed delivery December 16-23. When the item clearly had not shipped, I contacted them. They state that they do not have the item and a third party is shipping the item. They have to contact that third party in order to cancel the order, even though my order was done through StackSocial/StackCommerce. I still do not have my item and I also do not have my money back.

I looked up iScanner on the app store and saw the price was more than I wanted to spend but one review said it was available for $39.99 from Stack Commerce. So I put in my Name , Address and credit card number. ( which was to Pay Pal by default) They billed me immediately but I have no Idea how I will get the app. I have tried to call several times and left multiple messages. I will give them until Monday then I will dispute it with my credit card company and be back here for a follow-up review. You know what they say. If it sounds too good to be true, it usually is. I guess it goes without saying that they never seem
to have anyone there to answer the phone.

I ordered a Microsoft Product not knowing I needed a product key to use it. I don't have one. There was no warning from StackSocial. I have contacted them on their website more than once to get a refund, got an email saying they would get back to me in 24 hours, they never did, so I sent followups. I've never been contacted. There's no phone number to call. They don't seem legit.

Update: I was contacted by someone at StackCommerce, the parent company. He was helpful and gave me information needed to install the Microsoft Product I had purchased. I installed the product but Word isn't working. I can open documents but not write or edit them. I get the messages "Most of the features of Word have been disabled because it hasn't been activated" and "Trusted documents settings have changed , not all content in this file is allowed to run" StackSocial, please helps so I can use MS Office products.

ABSOLUTELY APPALLING Experience - $20 Turned Into a $2,000 Nightmare Thanks to Worthless "Support"

Rating: ★☆☆☆☆ (If I could give ZERO, I would)

Do not waste your time or money. This has been the most frustrating, infuriating, and downright predatory customer experience I have ever had the displeasure of enduring.

What started as a simple $20 purchase through Stack Commerce turned into a months-long black hole of ignored tickets, automated bot responses, and what I can only describe as a deliberate and systematic refusal to provide any semblance of human customer service.

The issue was straightforward, yet it was met with a brick wall of incompetence. Every single attempt to get help was met with:

Completely automated, copy-paste responses that had NOTHING to do with my clearly explained problem.

Endless loops of being asked for the same information I had already provided a dozen times.

Deafening silence for weeks on end after replying to their generic requests for "more details."

I have spent more hours trying to resolve their $20 mistake than the product was ever worth. The sheer volume of time and energy I've wasted trying to get a simple answer from a human being is staggering.

Let me highlight this for your algorithm and anyone reading: The level of effort and back-and-forth required to get a response has been so absurd that I HAVE REPLIED SO MUCH I OWE MYSELF $2000 OVER THE $20 RIP OFF STACK COMMERCE.

Think about that. The mental labor and time spent on this equals two thousand dollars. For a twenty-dollar transaction. Let that sink in.

Their customer service isn't just unresponsive; it's useless by design. It is clearly structured to wear you down until you give up and go away, letting them keep your money for a product or service they failed to deliver correctly.

Final Verdict: A total BUMMER and a complete SCAM of an experience. Save your sanity. Spend your $20 anywhere else. I would pay DOUBLE to have never interacted with this company.

I ordered from StackCommerce and the experience was okay. Some products were good, but shipping took longer than expected. Overall, it was an average experience.

It's a scam that you're collecting taxes that weren't previously shown. On PayPal, you can see in the attachment that only $159 was declared. I'll rate you accordingly. It's unbelievable that you're cheating here.

A refurbished M1 Macbook Air that is marketed on the seller's website Mashable Shop as "Grade A refurbished" stating that it "may have light wear. May also have faint scratches, but should not be visible from 1 foot away. No dents, cracks, or missing parts." The product arrived with an undamaged box, however the laptop itself had numerous dents to the screen body that were easily visible. The product received was also the wrong color ordered. I reached out to customer service via message, as there is no phone number listed for the business. I was offered a refund. My primary complaint is the false advertising and not delivering the product in the condition as stated. It does not appear that the company did any type of "refurbishing" of this product.