TeaTime Bookshop Reviews 

994
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I look forward to receiving a new book every month together with biscuits and coffee bags, I really like the bookmark and postcard such a lovely touch, and I have never read any of the books I have re... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the TeaTime Bookshop, I look forward to receiving a new book every month together with biscuits and hot chocolate, I really like the bookmark and postcard such a lovely touch, and I have never... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered deliveries for my 2yo Great-Niece and it has been a great success. The choices have been very popular, and the little extras make it special. Her mum sends me photos of her daughter sitting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is one of the best gifts I’ve received. Nothing better than finding your parcel and the anticipation of what’s inside. Would thoroughly recommend.

Bedrijfsgegevens

  1. Boekwinkel
  2. ook in
  3. Kinderboekwinkel
  4. Winkel voor tweedehands boeken

Geschreven door het bedrijf

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

994 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

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4,2

Alle reviews

(994)

79 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent service and brilliant book

Excellent service. The first box arrived in a timely fashion. I love the book. The story very thoughtfully takes place in Edinburgh where I live and I am enjoying it immensely along with a good hot chocolate and biscuits. Being able to choose your favourite genre is a big bonus for me. I thoroughly recommend it.

18 november 2025
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Antwoord van TeaTime Bookshop

I'm so pleased you have enjoyed your first box! Thank for the great review, and recommendation!

Beoordeeld met 4 van de 5 sterren

ArriArrived on timeon time and the app is very…

Arrived on time and the app is very useful as you know exactly where the driver is and when he will arrive.
The book was in very good condition and enjoyed the tea flavours and biscuits I received with it as well as bookmark and postcard.
Only downside was delivery driver knocked left book on doorstep and then drove away other drivers have always waited to see if i got my box handed over.

5 december 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thank you for the great review, we are so pleased you enjoyed order!
Happy Reading!

Beoordeeld met 5 van de 5 sterren

Love this subscription of Teatime…

Love this subscription of Teatime Books, I get a nice surprise of a couple of random chosen books and a coffees and biscuit, good quality books too.

18 november 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thanks for the great review Karla. We are so pleased you have enjoyed your subscription.

Happy Reading!

Beoordeeld met 5 van de 5 sterren

I love this subscription

I love this subscription, it makes a great gift, a nice surprise when the parcel arrives, always good reads (Crime/Thriller genre) and the treats that arrive in the box are always lovely.

19 november 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased the subscription has been enjoyed!
Keep Reading!

Beoordeeld met 1 van de 5 sterren

No book has arrived

No book has arrived

18 november 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Hi Bob,

I am really sorry your November book has not arrived, it seems this has been lost in the post! I have asked our team to get a replacement November box sent to you with upgraded delivery and it should arrive within a few days.
We apologise for the inconvenience caused.
If you have any issues in future, please don't hesitate to call or email us and we can get your problem sorted.

Happy Reading!

Beoordeeld met 5 van de 5 sterren

Always very happy and satisfied with my…

Always very happy and satisfied with my packages, I found customer service team very helpful and response quickly if needed

15 november 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

That's great to hear, thank for the great review! Happy Reading!

Beoordeeld met 5 van de 5 sterren

Great gift for my elderly mother

My 70-something mother loved the 3-month gift subscription that I purchased for her birthday. It's a nice treat for her to look forward to.
My dad also enjoyed the can of beer that I included with the first package. So full points from me!

15 november 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased the subscription was enjoyed! Keep Reading!

Beoordeeld met 5 van de 5 sterren

Wow!

Wow, loving my vintage subscription with two hard to find vintage Puffin books, one is the Profumo Affair and other is selected stories by WS Maugham . Lovely Earl Grey Tea and Viennese biscuits. Although not drank the Mint Tea as not keen (it went to a family member who is!).

13 november 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased that you are enjoying your subscription. Happy Reading!

Beoordeeld met 2 van de 5 sterren

Unexpected!!!

Was fantastic for the first few months then the price was increased significantly which I wasn’t expecting so will sadly have to cancel soon as can buy books for this price easily!!!!
Unexpected!!!!

20 oktober 2025
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Antwoord van TeaTime Bookshop

Hi Sally,

We emailed all our customers in early October outlining some changes to our subscriptions, including all pre-loved subscriptions being updated to new subscriptions and some price increases we have had to make due to increasing costs. Each box comes with brilliant book, tasty treats, cosy hot drinks, a bookmark and literary postcard hand designed by our team.
We hope you would like to come to us again.

Kind regards,

The Teatime Bookshop team

Beoordeeld met 1 van de 5 sterren

Amazing until it wasn't

I loved this subscription for my gran! It was perfect. When she passed I had a few months left so wanted to change the address on the subscription. Couldn't do it on my account so I contacted through the website and they cancelled my account with no refund for remaining months. I emailed to ask why and had no reply. Very disappointed with customer service and lack of communication on their end.

1 oktober 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Hi Louise,

We are so sorry to hear you have had a bad experience, this is something we would like to help you resolve.
Please get in touch with us at sales@teatimebookshop.co.uk and we can get this sorted for you.

Kind regards,

The Teatime Bookshop Team

Beoordeeld met 4 van de 5 sterren

Interesting package

I like the package and book, the only thing is that I was thinking they are going to choose a world-wide best seller book, but it was a UK based best seller, but again, I am happy with it.

6 oktober 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased you are happy with your order. Happy Reading!

Beoordeeld met 5 van de 5 sterren

Excellent in everything

Excellent in content, delivery and customer service. Thank you

24 oktober 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

That's great, we are so pleased you loved your order. Happy Reading!

Beoordeeld met 5 van de 5 sterren

Excellent customer service

I was a bit hesitant about this service because of a few reviews about their customer service, but I must say my doubts have been erased. I took the ‘surprise me’ subscription with coffee & 2 books and have received two deliveries so far. The books are of great quality, the coffee I’ve received is of great variety, as are the biscuits. They are of course not the highest quality, but for this low of a price that’s logical in my opinion. The packaging is also very sturdy, which is necessary as I live overseas.

So far, I’ve had to reach out to customer services twice and I have been serviced perfectly. They answered quickly and fixed my issues for me almost immediately. One time was to change my shipment date and the other one was about my shipment tracker being the same for the second shipment as it was for the first so I couldn’t track it. My date got moved up from the end of the month to the beginning of the month and they sorted out the tracking system.

I truly recommend this service! I’ve always been a bit more on the careful side with book subscriptions, but this one is worth the money!

24 oktober 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased you have loved your subscription! Happy Reading!

Beoordeeld met 5 van de 5 sterren

Ordered the surprise 2 book box

Ordered the surprise 2 book box
Arrived in fab order.
Interesting books I haven’t already got and authors I haven’t read before
Thank you for a fab service as always x

12 oktober 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Not pleased preloved option was scrapped

I received two orders, the first one wasn't my type of thing and I couldn't get into it. The second I'm enjoying. However I've cancelled my subscription because they've removed the preloved option. Why not just put the price up by £1 instead? Recycling items is good for the environment, we don't need more and more new things! Please bring back this option. You could even leave out the tea and biscuits to save money. Different bookmarks would be nice. I collect them, so a different pattern each month would be a great idea.

6 oktober 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

The box isn’t as good as it used to be…

The box isn’t as good as it used to be but the book was a hardback whereas I used to get paperback. I was also told I’d get a free tote bag with my order but that never came. I did email but got no reply

3 oktober 2025
Review zonder uitnodiging

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