TeaTime Bookshop Reviews 

994
•
TrustScore 4 uit 5

4,2

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I look forward to receiving a new book every month together with biscuits and coffee bags, I really like the bookmark and postcard such a lovely touch, and I have never read any of the books I have re... Toon meer

Beoordeeld met 5 van de 5 sterren

I love the TeaTime Bookshop, I look forward to receiving a new book every month together with biscuits and hot chocolate, I really like the bookmark and postcard such a lovely touch, and I have never... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered deliveries for my 2yo Great-Niece and it has been a great success. The choices have been very popular, and the little extras make it special. Her mum sends me photos of her daughter sitting... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

This is one of the best gifts I’ve received. Nothing better than finding your parcel and the anticipation of what’s inside. Would thoroughly recommend.

Bedrijfsgegevens

  1. Boekwinkel
  2. ook in
  3. Kinderboekwinkel
  4. Winkel voor tweedehands boeken

Geschreven door het bedrijf

Established in 2019 headed up by a small team of book lover's with extensive ecommerce experience, we are now one of the UK's leading online book subscription services.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

994 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,2

Alle reviews

(994)

79 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 4 van de 5 sterren

Something to look forward to

I love receiving a new book every month and the little extras in the package make it extra special. I have even subscribed as a birthday gift for someone, as you can make it quite personal.
Spot on with genre choices.
I would give 5 stars but one parcel arrived with a damaged, tatty book and they wouldn’t exchange it as it was still readable. Not good if this had been part of the gift subscription.

16 februari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

I'm so pleased the subscription has been enjoyed, thanks for ordering with us!

Beoordeeld met 5 van de 5 sterren

Great customer service

Great customer service, had a few issues that TeaTime Bookshop went the extra mile to rectify. My wife looks foward to receiving her books every month along with a hot chocolate drink.

12 februari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review!

Beoordeeld met 5 van de 5 sterren

What a fantastic idea

What a fantastic idea, what can be better than curling up with a good book and added tea and biscuits? I've not been a member long but so far the books sent have been really good, un put down able. Something to. ooh forward to each month.

12 februari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thanks for the great review! Happy Reading!

Beoordeeld met 1 van de 5 sterren

Book was damaged

Book was damaged. Overpriced for what you get. Book costs only £7.99. Two biscuits? Seriously. I should get a whole pack for the price of this subscription.

23 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

I'm sorry to hear you had a bad experience and that your book arrived damaged. If you contact our customer service team they can help rectify the issue.

Beoordeeld met 5 van de 5 sterren

Great customer service.

Had an issue with a duplicate book received on a subscription - resolved within a couple of hours, very polite and professional, and one happy customer, thank you!

29 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

We are so pleased you've had a great experience! Thanks for the great review. Happy Reading!

Beoordeeld met 5 van de 5 sterren

Lovely online shop

Lovely online shop - love the idea of a book subscription! Bought some gorgeous pencils. When my item didn't arrive as expected I queried it and my order was dealt with in record time. Not marking them down for the initial error, mistakes can always happen, and they dealt with it perfectly.

5 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thanks for the great review :)

Beoordeeld met 5 van de 5 sterren

Interesting books

Interesting books. Delicious hot chocolate!

16 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thanks for the great review. Happy Reading!

Beoordeeld met 5 van de 5 sterren

Unknown titles with brilliant storylines

All books have been interesting reads that I’d never heard of but loved each one’s story! Packaged nicely with different brand of hot chocolate to try each time. Books matched genre well whilst exposing me to new authors

1 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thank you so much for the great review! Happy Reading!

Beoordeeld met 2 van de 5 sterren

Disappointing bestseller hamper, last minute rush before Christmas

I’ve used Tea Time Bookshop before and had a really positive experience. I bought one of their book subscriptions for my mum and she genuinely loved it so I ordered the Book Lover’s Gift Hamper Best Seller Lite for my grandmother for Christmas expecting a solid “bestseller” pick and a nicely put-together gift.

I’m really glad I checked the box before giving it to her, because the book included was “Christmas Fling: is a fake boyfriend really just for Christmas?”, which just wasn’t what I was expecting from something marketed as a “best seller” hamper (and definitely not the kind of book I would have chosen for her). Unfortunately that meant a last-minute rush to find another present right before Christmas, which was stressful and a real shame. I do accept that they cannot get the perfect book for every customer but this felt far off the mark.

To be fair, Tea Time Bookshop processed my refund quickly, which I appreciate. However, I’m still out of pocket by around £10 in delivery/return postage, which is frustrating given the issue wasn’t my fault.

Value-wise, I also think £39.99 (plus postage) is steep for what’s included (a plastic cup, tote bag, one book, a couple of tea sachets and a couple of biscuits). I was happy to pay for the convenience of having a gift sorted, but in hindsight it didn’t feel worth the price.

12 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

I am sorry this order wasn't what you were expecting. I'm glad you received your refund in a timely manner.

Beoordeeld met 5 van de 5 sterren

The box always arrives in perfect…

The box always arrives in perfect condition, I get the hot chocolate and the mystery book so that I would read things I might not normally pick for myself

11 januari 2026
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thanks for the great review, Happy Reading! :)

Beoordeeld met 5 van de 5 sterren

Perfection

The time to receive the box was great and the surprise for my doughter was perfect

18 december 2025
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Antwoord van TeaTime Bookshop

I hope your daughter enjoys her books! Thanks for the great review!

Beoordeeld met 5 van de 5 sterren

It was lovely to receive quality books…

It was lovely to receive quality books and all the extra…breakfast tea…my favourite. June fox

18 december 2025
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Antwoord van TeaTime Bookshop

That's great to hear, thanks for the great review! Happy reading and tea sipping!

Beoordeeld met 2 van de 5 sterren

Very unreliable delivery - missing books

Monthly subscription purchased for my mother who lives a distance away. Reliability was good at first but then starting missing months and intervention required to replace missing books.

Book choices OK but delivery reliability poor. Will not be renewing.

26 maart 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

I'm sorry to hear you had a bad experience, if you are missing any boxes, please let our customer services team know and they will get that sorted for you.

Beoordeeld met 1 van de 5 sterren

Don't use this for a Christmas present

The money went out, nothing turned up and no response to emails etc. One disappointed wife this Christmas.....

18 december 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Hi Jonathan,

I'm really sorry you have had a bad experience, it looks like your item was lost in shipping, now we are back in the office after Christmas break your email will be responded to you and we will get you a replacement box sent out with expedited delivery.

Beoordeeld met 2 van de 5 sterren

They don't reward loyalty

I have been a customer for a few years and was very disappointed when I received my subscription renewal charge, only to find out it was £10 higher than if I had cancelled the renewal and resubscribed.
I was prepared to swallow the cost of them removing the pre-loved book option, but that appeared to be a blatant attempt to charge current customers more and hope they didn't notice.
Also, during the last subscription, I had two problems with delivery, where I had to email TeaTime Bookshop, as the book had not been sent out.
When I first started with the company, they were amazing but unfortunately standards have dropped dramatically. This is such a shame as the product is really good and I enjoy receiving the books every month. Hopefully, they will get back to putting customers first. I will just set a reminder each time to cancel my subscription at the end of the term and rebook it for cheaper on the website.

27 december 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Hi Joanne,

I'm sorry you have had some issues renewing your subscription. We are having an issue with some of the pre-loved subscriptions as they renew which we are trying to resolve. All our subscriptions prices are the same for new and ongoing customers. If you have any concerns, please contact us directly and we can get the pricing sorted out for you.

We appreciate your ongoing custom.

Kind regards,

Amy

Beoordeeld met 1 van de 5 sterren

I had subscription for Best seller and…

I had subscription for Best seller and for 6 months I got no name books. It clearly was the complete opposite of bestselling books, they put in the box things they couldn’t sell. Very disappointed

30 juni 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

I'm really sorry to hear you were disappointed with your recent subscription.
We try to avoid the big names because we have found lots of our readers already own these so we look for bestselling titles from less well known authors to introduce our readers to something new and exciting.

Keep Reading!

Beoordeeld met 1 van de 5 sterren

Beware ordered a Book Hamper as a…

Beware ordered a Book Hamper as a Christmas Present. This has still yet to arrive. They do not respond to emails they only assigned a tracking number to the order after I raised a claim with Paypal. The item still has not been shipped they just raised a tracking number to pacify Me and Paypal. How long does it take to put 2 books, some Tea and Biscuits and Red wine in a box? I do this for a living so I know when I am being taken for a ride!

17 december 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Hi Trevor,

I'm really sorry to hear you have had a bad experience with us. It is our busiest time of year so some orders are taking longer than usual to arrive so I am sorry for the delay but I can see yours has taken longer than we would like. I have searched through and we cannot see any correspondence from you regarding this order, we do respond to all emails and aim to get issues resolved quickly.

I assure you no-one is trying to 'take you for a ride'. We are a small, busy team and sometimes mistakes happen. We are looking into this order and it will be with you soon. We apologise for the inconvenience caused.

Kind regards,

Amy
The Teatime Bookshop Team

Beoordeeld met 5 van de 5 sterren

My other half is really difficult to…

My other half is really difficult to buy for but is an avid reader. The monthly subscription with Crime novels, some lovely coffee and biscuits have been a real hit. It's an absolute no brainer so I renewed the arrangement for the next year. I'm back in the good books....(pun intended).

11 december 2025
Review zonder uitnodiging
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Antwoord van TeaTime Bookshop

Thank for the great review Paul, I'm so pleased the subscription has been enjoyed!
We are glad you had this novel idea!

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