Thatch Cover Reviews 

Excellent communication and service. They manage to reduce my renewal quote by about 1.5k!! Very happy!

Quite faultless. Helpful knowledgable and always efficient

Ridiculously expensive for what it is considering we have never made a claim on the policy and we aren’t in an area that ever gets flooded. We are being penalised because our property is thatched.

Really thorough examination of our needs and constraints. Took time to explain thoroughly and extremely helpful. Thank you Will

The professional advice given by Holly on the end of a phone to help fill out the extensive paperwork relating to a thatched property gave me confidence that I had not missed anything that could affect the cover. The price was great too.

I'd just bought my first thatched listed house. I knew I needed buildings insurance, but beyond that I was a complete novice, having only bought insurance for more modern homes. I called Thatch Cover and talked to Tom. He spent 45 minutes on the phone, taking me through the intricacies of insuring a thatched property with active chimneys, what information I needed to supply, and what questions to ask the thatcher. Two days later, I had the quote, which was the cheapest I had found from 5 different brokers. The day after that, I had my insurance.

I can't speak highly enough of the whole team's knowledge, patience with a novice like me, and commitment to getting me insured. If you need insurance for a thatched house, start here.

Personal service, friendly and understanding, and responsive to request for quotes for varying levels of cover. Thank you.

Lewis at Thatchcover helped me get a quote that saved me around £1400 after my home insurance provider upped our renewal by £800. Lewis was professional and very helpful. I'm so pleased with how easy the process was, as thatch insurance can be quite stressful to renew.

Excellent customer service, tailored to my needs

You have taken away all the stress of looking for insurance for our unusual property. Your communication was excellent so I always knew what stage we were at. Thank you.

Renewal quote clear to understand, renewal process easy to complete with the help of Alice, who was very courteous and professional.

The team at ThatchCover are always responsive, thoughtful and considerate in their dealings.

Great customer service and best price for my thatch cover. Kelvin was very patient and helpful with all my calls and enquiries.
Thank you

Very efficient, friendly and personal service. I had an urgent need for a quote and Tom turned one around that beat my next best in time. Thank you!

Excellent service from Thatch Cover. They answer phones quickly and provide clear documentation. Recommended.

Competitive quote and helpful brokers who know their business. Thank you

The team worked hard, going the extra mile to achieving the desired result.

Excellent comms and make a real effort to ensure your happy

Thatch cover have been meticulous in finding the insurance that fits our needs; after ten years with them we had to make a claim after Storm Darragh and it was clear that they had selected an excellent insurer for us. Everything was resolved to 100% satisfaction.
I really feel that this is a highly professional firm working for us, the customer.

I received a very responsive and friendly approach that made dealing with our insurance needs a positive experience. Not necessarily a given when dealing with thatch insurance. I felt I was speaking with a person who saw me as an individual, and who was happy to be doing so.