The LGV Training Company Reviews 

857
•
TrustScore 4.5 uit 5

4,6

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Beoordeeld met 5 van de 5 sterren

I have done 5 course in my training for a CPC The course is one of the best I’ve ever done and all the instructors were working with me and were brilliantly knowledgeable in everything in from th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went with the LGV training company as they were the only company to get back to me within 5 minutes of an initial inquiry. Nick Lake spoke for about 20 minutes, going through everything they offer r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing company to work with. Everyone is very helpful and quick to respond to questions and concerns. I would highly recommend to anyone.

Beoordeeld met 5 van de 5 sterren

Friendly staff ring occasionally to see where your getting on with getting your licence i passed my class 2 so they offered to help with employment couldnt recommend enough

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autorijschool

Geschreven door het bedrijf

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

857 reviews

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4,6

Alle reviews

(857)

111 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Very organised company

Very organised, they take care of their drivers, helping them with courses and jobs

9 september 2025
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Antwoord van The LGV Training Company

Thank you for your kind words! We're glad to hear that the team has taken care of you throughout your course.

All the best!

Beoordeeld met 5 van de 5 sterren

Great Experience

Professional knowledgeable instructors and great admin support helped me feel on track through the entire course.

4 september 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you for the review. We're glad you've had a great experience throughout the process & that the instructors were professional & knowledgeable.

Wishing you all the best!

Beoordeeld met 1 van de 5 sterren

Misleading Information and Unnecessary Fees: Avoid LGV Training Company

I had a disappointing experience with LGV Training Company. They misled me about the number of free attempts I could have for my theory test, claiming I had more than one when, in reality, it was just a single attempt. This kind of misinformation is frustrating and unprofessional.

Additionally, it's worth noting that they operate as an agency on behalf of the DVLA. This means they charge extra fees for services that we could easily handle ourselves, often at a lower cost. Overall, I would not recommend this company based on my experience. Save your time and money and look for more transparent options.

8 september 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Hello,

We’re sorry if there was any confusion regarding the number of theory test attempts included. To clarify, all of our courses include one attempt per test as standard.

We have checked our records and could not locate any customer under your name, so we are unable to verify the details of your booking or the information you may have received.

If you believe there has been a misunderstanding or you wish to discuss this matter further, please contact us directly with your booking details so we can review this for you.

Kind regards
The LGV Training Company

Beoordeeld met 5 van de 5 sterren

Brilliant Service

Alfie has been so supportive throughout my journey, he gave me so much reassurance and still kept believing in me even though it took me 18 months to complete my theory and test. Would recommend LGV if your training to be a parademic!

3 september 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Hi Lucy,

Thank you for the 5* review. We're glad Alfie has been supportive throughout and provided a brilliant service, we will be sure to pass this on. Congratulations on passing & good luck in your career!

All the best!

Beoordeeld met 5 van de 5 sterren

THE LGV TRAINING COMPANY

Amber is fanatic in everything she does, always get things organized, taking the pressure off myself, gets all my driver training booked, and tests on a date that works for me.

2 september 2025
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Antwoord van The LGV Training Company

Hi Chris,

Thank you for the great review. We're glad Amber has been providing a great service for your drivers - we will be sure to pass this onto her.

All the best!

Beoordeeld met 5 van de 5 sterren

Team was great everything went smoothly…

Team was great everything went smoothly and great results

29 augustus 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you for the 5* review. Congratulations on passing! We're glad everything went smoothly and you had great results.

All the best!

Beoordeeld met 5 van de 5 sterren

Good communication

28 augustus 2025
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Antwoord van The LGV Training Company

Thank you for the review, we're glad the team provided good communication throughout.

All the best!

Beoordeeld met 5 van de 5 sterren

AMAZING

I had so much support which really helped me pass my test. Guys you are amazing in every sense of the word. Thank you!

18 augustus 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you for the review. Congratulations on passing! We're glad the team supported you throughout.

Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Richies Great experience

Great experience. Nike lake and the team were very helpful and supportive throughout the entire training process.

22 augustus 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you for the review, we're glad you had a great experience & Nick and the team were supportive throughout.

All the best!

Beoordeeld met 5 van de 5 sterren

The communication was great checking…

The communication was great checking how I was getting on and I would definitely recommend.

15 augustus 2025
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Antwoord van The LGV Training Company

Thank you for your kind words! We’re really pleased to hear you felt supported throughout your training, and we truly appreciate your recommendation.

Beoordeeld met 5 van de 5 sterren

Helpful and supportive from the outset

Helpful and supportive from the outset. Genuinely couldn't be more pleased with the whole experience, from start to finish.

8 augustus 2025
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Antwoord van The LGV Training Company

Thank you for taking the time to leave us a review. we're glad the team have been helpful & supportive from the start. Congratulations on passing!

Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Highly recommend

Fantastic service. I opted to go with the LGV Training Company for my C+E license. The process was so simple and everything was organised for me and I was kept informed throughout. I passed all my tests first time.

7 augustus 2025
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Antwoord van The LGV Training Company

Thank you for the 5* review. We're glad the team made everything simple and easy for you. Congratulations on passing!

All the best!

Beoordeeld met 5 van de 5 sterren

Great Communication

Very easy to communicate with.
Any questions or comments had been swiftly answered.

7 augustus 2025
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Antwoord van The LGV Training Company

Thank you for the 5* review. We're glad the team have provided good communication throughout. Congratulations on passing!

Wishing you all the best!

Beoordeeld met 1 van de 5 sterren

Save your money and go directly with a…

Save your money and go directly with a training school. They just take your money and couldnt care less about you or your career. way overpriced and the school charges around £300 for a retest but this company charges £500.
Reply to LGV Company response: What added services? i paid extra thinking you’d get me into employment but not had a single phone call and almost been a month…

1 augustus 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thanks for your feedback, and we’re sorry to hear you’re unhappy. We work hard to support our customers throughout their training, and our prices reflect the added services we provide. If you would like to discuss anything further please contact our customer service team on customer.services@thelgvtrainingcompany.co.uk

Beoordeeld met 5 van de 5 sterren

Great service

Great service, booked all courses in line with my availability, always at the end of a phone to help.

29 juli 2025
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Antwoord van The LGV Training Company

Thank you for taking the time to leave us a review. I'm glad the team have provided a great service and have been available when needed. I hope you enjoyed the course!

All the best!

Beoordeeld met 1 van de 5 sterren

Abandon you after your theory

Abandon you after your theory and rob you of anything they can,

There's no price list on their website so they just decide to charge you what they think they can get out of you. It was okay until I'd done my theory, after this they stopped replying to their WhatsApp because they already had their money.

They also hard sold me a course called the NDQ (National driver qualification) I didn't know what this was at the time but they make sure they do it more than 14 days before your test so you can't get your money back after you realise you don't need it. They told me it had been all over the news and was recommended by the DVSA, no one I know has a clue what it is and I can't find anything on it online outside the website, the website doesn't even come up if you Google NDQ. As far I was aware it was also practical skills, but no you do it from home, why it takes almost a month after your test to sit is beyond me.

It's more than 14 days before I'd be doing it but apparently I'm not allowed my £199 back because I'm outside the cooling off period (because they told me I needed it so long ago) that I wasn't even told about. Don't get robbed of your money, go elsewhere

Reply to LGV CO:
The NDQ MAY give you all this extra information but if it takes a month to be put on the course it's relatively useless. It's very expensive for 2 years CPC. My main issue was that I was mislead into purchasing it by one of their team messaging me that I needed to call about something "very important" he said that it was likely to come into force and become mandatory, employers are looking for this (they aren't, they don't know what it is) and some story all over the news about a driver and transport manager getting fired and fined being all over the news (it wasn't) to scare inexperienced drivers into paying for it so far in advance they can't get a refund when the time comes that they realise they never needed it in the first place.

I had to send you an email about being ignored which I titled "Being ignored" don't lie for internet points. It was great until I passed my theory then you only replied to my messages asking for the next thing to be booked, you weren't bothered about my questions in regards to things like what PPE I needed and what happens after the practical in regards to CV writing and jobs.

Update 2: I have had them now claim to trustpilot that the review wasn't about them, although they replied to the experience? And report it as being against trustpilots terms. You have 3 days to do this or your review gets taken down, so I imagine they're trying to take down all the bad reviews

22 september 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you for sharing your thoughts. I’d like to clarify that the National Driver Qualification (NDQ) is an optional course designed to give drivers an extra 2 years on their CPC card and cover important practical knowledge that the initial CPC doesn’t include – for example, how to correctly use your tachograph card and comply with driver regulations, therefore it is a product we offer to all customers.

Looking over your file, I can also see that our team has been in regular contact with you throughout your training, offering support and guidance along the way. I’m sorry to hear you feel unhappy with parts of the process, and we’d be happy to discuss your concerns further if you’d like to get in touch.

Beoordeeld met 5 van de 5 sterren

The professionals

The staff really put you at ease they are freindly and professional and know what they are talking about . My instructor was andy he was absolutely brilliant he tells you exactly what your doing right and what you need to brush upon he tells you honestly hes a really professional guy and thanks to him i passed first go thanks to all

15 juli 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thanks so much for your kind words! We’re glad Andy and the team made you feel comfortable and supported throughout your training. Huge congratulations on passing first time!
All the best!

Beoordeeld met 5 van de 5 sterren

An all-round good experience

Smoothly run and good lines of communication. Everything arranged for me with clear instructions and contact details. Patient and friendly staff. Nothing was too much trouble and always provided quick and efficient support.

1 juli 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you for your kind words! We're so pleased to hear that everything ran smoothly and that our team made the process clear and stress-free for you. It's great to know you found the support quick, patient, and friendly.
Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Super

Super easy to talk too, hassle and stress free process.

24 juni 2025
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Antwoord van The LGV Training Company

Thank you for the 5* review. We're glad the team were easy to talk to and took the stress out of the process for you. Congratulations on passing!

Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

I would like to sincerely thank…

I would like to sincerely thank Antonio, who handled my C+E license file, and my instructor John. I was pleasantly surprised by the level of support and attention they provided throughout the process.
Thanks to John – an outstanding instructor, truly a 10/10 – I passed on my first attempt with confidence. His guidance and patience made all the difference.

If you’re looking to get your HGV licence, I highly recommend getting in touch with Antonio. You’ll be in great hands.

With respect and appreciation,
Lucian Nicolae Cantoreanu!

13 juni 2025
Review zonder uitnodiging
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Antwoord van The LGV Training Company

Thank you, Lucian! We're delighted to hear about your great experience with Antonio and John—congrats on passing first time! We'll pass on your kind words and wish you all the best!

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