The LGV Training Company Reviews 

855
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have done 5 course in my training for a CPC The course is one of the best I’ve ever done and all the instructors were working with me and were brilliantly knowledgeable in everything in from th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went with the LGV training company as they were the only company to get back to me within 5 minutes of an initial inquiry. Nick Lake spoke for about 20 minutes, going through everything they offer r... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Amazing company to work with. Everyone is very helpful and quick to respond to questions and concerns. I would highly recommend to anyone.

Beoordeeld met 5 van de 5 sterren

Friendly staff ring occasionally to see where your getting on with getting your licence i passed my class 2 so they offered to help with employment couldnt recommend enough

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autorijschool

Geschreven door het bedrijf

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

855 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(855)

111 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Wouldn’t use this company again

Wouldn’t use this company again! Con’d out of £250 more and I’ll advised over the phone. If you go direct to training companies you will save money and get the right advise.
I asked to raise a complaint when I had paid and found trouble with dating / training to which I never received a call only emails asking me to type it rather than calling me. Safe to say I never got my complaint looked into.

Their reply states false information saying I was told certain things. Wrong, I was only told part of my answer infact I paid for a rigid licence when I actually need an artic!!! Useless company I’ll never deal again with or recommend. Go DIRECT to your training company not through these conveyer belt middle companies

21 november 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Hi Chris,

We're sorry to read your review. We explain all pricing clearly over the phone, and our advisors provide guidance based on exactly what you request. As you can see from our many other reviews, customers consistently recognise this. If you would like to discuss anything further please contact our customer service team on customer.services@thelgvtrainingcompany.co.uk

Kind regards
The LGV Training Company

Beoordeeld met 5 van de 5 sterren

I delt directly with Nick Lake

I delt directly with Nick Lake, who was a great help, always there at the end of a phone call or an email. He was very helpful talking me through the hole process and organising my tests. Couldn’t recommend them enough for an easy experience.

18 november 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for taking the time to leave us a review. We're glad Nick has been a great help throughout. Congratulations on passing & thank you for the recommendation!

All the best!

Beoordeeld met 5 van de 5 sterren

Had a fantastic experience going…

Had a fantastic experience going through the lgv training company they gave me all the support I needed from start to finish and made it as smooth and stress free as possible would definitely recommend to anyone

5 november 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for taking the time to leave us a review. We're glad you've had a fantastic experience throughout the process and you would recommend us to others. Congratulations on passing!

Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

From start to finish the LGV training…

From start to finish the LGV training company were A1 supporting me through the process and always there if I needed help , advice or support .
Big shout out to ralf who was my point of contact for being knowledgeable and proffesional
Helping me to pass my HGV class 1 on the first attempt
Thanks guys 😁

6 november 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the 5* review. We're glad the team have provided great support throughout the process. Congratulations on passing! We will be sure to pass your feedback onto Ralfs.

Wishing you all the best!

Beoordeeld met 4 van de 5 sterren

Brilliant Staff

Good costumer service

5 november 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the review. We're glad the team have been brilliant and provided good customer service.

All the best!

Beoordeeld met 5 van de 5 sterren

All good thanks

3 november 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the 5* review. We're glad everything has been good!

All the best!

Beoordeeld met 4 van de 5 sterren

hgv training

When i enquired about hgv training i spoke to nick Lake he was very informative and gave me all the information I needed, everything went smoothly apart from arranging for the cpc due to short notice due to me working

28 juli 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for your review! We're glad to hear that Nick was able to provide all the information you needed and that your HGV training process went smoothly overall.

Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Thank you so much for all the help in…

Thank you so much for all the help in getting my licence. Good communication throughout, and responded very quickly. Worked around my availability and schedule. I would highly recommend The LGV Training Company to anyone looking to get their HGV Licence.

21 oktober 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for taking the time to leave us a review. Congratulations on passing! We're glad the team have provided good communication throughout & thank you for the recommendation!

All the best!

Beoordeeld met 5 van de 5 sterren

Booked with lgv training company great…

Booked with lgv training company great service from day one. Very helpful and would definitely recommend 👌

17 oktober 2025
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the 5* review. We're glad the team have provided great service throughout the process, congratulations on passing and thank you for the recommendation.

All the best!

Beoordeeld met 5 van de 5 sterren

Honest review

The LGV training company has helped me every step of the way.

Explaining everything in detail and what the process entailed.

Managed to pass my theory test (multiple choice, hazard perception)
CPC mod 2
CPC mod 4
Off road manoeuvres
On road test

They done all the hard work booking the tests and ensuring everything went smoothly.

I would recommend LGV training company to anyone looking to get started

2 juni 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the review! We’re delighted to hear that you felt supported throughout every step of your training journey. Congratulations on passing all your tests. We really appreciate your recommendation and wish you all the best!

Beoordeeld met 1 van de 5 sterren

Pathetic Company, Pathetic Services: The Absolute Worst

A Soul-Crushing Scam - Left Me Depressed and Jobless
I am writing this from a place of deep regret to warn others. My experience with LGV Training Company has left me financially strained, unemployed, and deeply depressed. They are a pathetic company that preys on your dreams.

They charged me the full course fee, which included a theory test that I had already booked and paid for myself. They never offered a refund or adjustment for this, which felt like a blatant scam from the very start.

Their service was a masterclass in failure. They cancelled my test twice at the last minute with feeble excuses. The final straw was their heartless pettiness over training hours. After a cancellation, they promised two hours of training. When they rebooked, they only offered one. I had to fight them on multiple phone calls just to get what was promised. Arguing over a single hour after taking thousands of pounds shows their true, cold nature.

After I passed, instead of job help, they harassed me to buy another course. Their "employment support" was a sham—just a generic CV and links to public job sites like Indeed.

I am now two months post-pass, still unemployed, and sunk into depression because of this company. Do not make my mistake. Avoid these scammers at all costs. Go to a local, training-only school instead. Save your money and your mental health.

19 augustus 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Good morning,

We’re sorry to hear you're unhappy with your experience. Just to clarify, you were not charged for any theory tests, so no refund would be due there.

The test cancellations were caused by issues which were beyond our control. Our recruitment team has been in touch, but while we offer support, we cannot guarantee job placement.

If you would like to discuss anything further please contact our customer service team on customer.services@thelgvtrainingcompany.co.uk

Kind regards
The LGV Training Company

Beoordeeld met 5 van de 5 sterren

Great service

Great service, always on hand when needed. Would recommend to anyone in the market for training.

30 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you Andrew for your kind words.

All the best in the future!

Beoordeeld met 5 van de 5 sterren

excellent

excellent, passed my test with the help of the team and especially Nick Lake who coached me through each step and followed up my progress, cant fault them

27 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for taking the time to leave us a review & congratulations on passing! We're glad the team, especially Nick have been there to support you throughout the process, we will be sure to pass this feedback on.

Wishing you all the best!

Beoordeeld met 5 van de 5 sterren

Great help & service !

26 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the review. We're glad the team were a great help throughout the process.

All the best!

Beoordeeld met 5 van de 5 sterren

Excellent support and contact.

Excellent support and contact.
Ralph was especially helpful

24 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the review, we're glad the team especially Ralfs were excellent support throughout, we will be sure to pass this feedback on.

All the best!

Beoordeeld met 5 van de 5 sterren

Great courses

Hello, I had the great courses C+E, It was very good service and also my instructor Mr. Rob Clifford was very professional. He did amazing job (10 stars). Thank you.

18 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the review. Congratulations on passing! We're glad the team provided a good service throughout and your instructor was amazing!

All the best!

Beoordeeld met 1 van de 5 sterren

Review Title: A Company That Takes Your Money and Takes No Responsibility


I am writing this follow-up review after receiving a direct response from The LGV Training Company on this platform. Their reply only confirmed my worst fears: they take zero responsibility for the actions of their instructors.
My initial complaint about the instructor's behavior was ignored. When my training was terminated by the instructor—an action that they now claim was justified—the company simply backed the instructor's word without any investigation.
The company's business model is now clear to me: you pay for a course, but once you do, the instructor has complete control. If they decide they don't want to continue, they can simply terminate your training, and you lose all your money.
Their message to me was simple: "We've been paid, and we've paid the school. You have no right to a refund. Your only option is to take legal action against us." This is not a professional service; it's a gamble where the customer always loses.
Please be warned. This company is unwilling to take accountability for its instructors or protect its paying customers. Don't let yourself be the next victim of their "no responsibility" policy.

13 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for sharing your thoughts. While we won’t go into individual circumstances on a public platform, we do feel that this account doesn’t reflect the case.

Our aim is always to provide professional, supportive training and to treat all learners fairly. We’re proud that many of our customers share very positive experiences with us and we remain committed to delivering that same standard of service to everyone who trains with us.

We’re sorry to hear you feel disappointed, and we wish you the best moving forward.

Beoordeeld met 5 van de 5 sterren

Very organised company

Very organised, they take care of their drivers, helping them with courses and jobs

9 september 2025
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for your kind words! We're glad to hear that the team has taken care of you throughout your course.

All the best!

Beoordeeld met 5 van de 5 sterren

Great Experience

Professional knowledgeable instructors and great admin support helped me feel on track through the entire course.

4 september 2025
Review zonder uitnodiging
Logo The LGV Training Company

Antwoord van The LGV Training Company

Thank you for the review. We're glad you've had a great experience throughout the process & that the instructors were professional & knowledgeable.

Wishing you all the best!

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer