The Pet Experience Reviews 118

TrustScore 5 uit 5

4,9

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

My dog seriously loves this range of food. He clears the bowl immediately which is highly unusual for him. He had zero reaction to swapping over to the range and I definitely plan to continue buying... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Really helpful and knowledgeable staff who provided great advise for food for my elderly cat. Wide range of cat products.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Thrilled with my x-small K9 Sport Sack Air 2 for my 2.3kg papillon when I’m out on my bike and wondering around town. It’s a very comfortable and lightweight way to carry him, while knowing he’s delig... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a wonderful human experience! I needed advice about my dog's diet and Cormac responded very quickly with a kind, helpful reply. I have since ordered some food from their web site and it arrived w... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel

Geschreven door het bedrijf

We are an award winning, local & independent pet shop! As a specialist nutrition centre we supply a wide range of hypoallergenic, holistic and therapeutic diets for all your domestic pets. We also carry a large selection of frozen raw food and chews. In addition we stock a variety of accessories from beds to bowls, collars to coats and teats to toys! So next time you're passing call in and say hello, we'd love to meet you and your pets!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

118 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen gegevens bekend over review-uitnodigingen

Dit bedrijf heeft hun klanten niet uitgenodigd, dus reviews zijn mogelijk niet representatief

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Amazing customer service.

We came to your shop today for the first time after being recommended by a friend. Our dog was absolutely horrendous on her previous harness so we spoke to one of the ladies for advice and she was really helpful and helped us find a perfect alternative to a harness and recommended a rope lead with a halti. Very great experience and will definitely be visiting again.

18 februari 2023
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you very much for leaving your 5 Star review Penny and also for your detailed review and kind words! I have already passed your review on to the ladies that were working on Saturday. We look forward to seeing you again in-store soon! Cormac.

Beoordeeld met 5 van de 5 sterren

Puppy Crate

I went in to look at dog crates as our new puppy had had two bad nights in the canvas style crate we were using. Within minutes of speaking to Cormack it was quite clear the information we had gathered from the internet was causing the issue. My wife called in later in the day and bought the recommended crate and bed with more guidance from Cormack. She set it up straight away and our puppy was immediately happier and settled really well last night. I am sure it is early days and there will be other nighttime issues to overcome but with Cormack's help we woke this morning to a happy and calm puppy and that is amazing. Thank you so much.

16 januari 2023
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Hi Andrew,
Thank you very much for leaving your 5 Star rating and your detailed review! It is very much appreciated and always good to hear that we are getting it right for our customers.

I am also delighted to hear that your new recruit has settled well and you all had a much better night's sleep!

I'm looking forward to meeting him when he has had his jabs and is ready to come to the shop for a treat or two! ;-)
See you soon,
Cormac.

Beoordeeld met 5 van de 5 sterren

Fabulous

Having an older new pup with constant tummy trouble due to the food we were given was a nightmare. At the end of my tether after about 3 weeks, l went to The Pet Experience for advice. Bev was amazing, went through all the options and eventually with her help l decided on the Tippee puppy food… not looked back all is good and tummy issues cleared up very quickly. Cormac and his team are always so helpful. Huge thanks from me and a very happy Pup

27 augustus 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Hi Wend, thank you so much for taking the time to leave your review and for your kind words. I have already shown Bev your review and she's very pleased that your pup's tummy has settled. We look forward to seeing you in the shop again soon! Cormac

Beoordeeld met 5 van de 5 sterren

Superb service

Oh my word. I needed a very small, £1.99 part for a Trixie Travel box that we had lost. Trixie (Germany) wouldn’t supply the part directly and directed me to local retailers. Of course none replied as the part was so small …except Cormac Lineham from The Pet Experience Ltd Chickerell. Not only did Cormac respond and agreed to source the £1.99 part, but he even dropped it off on his way home. Unbelievable service and a very nice guy to boot

9 november 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you very much for your great review and kind words Jeff! Always a pleasure to fulfil any order, no matter how big or small. We shall keep doing our best! Cormac.

Beoordeeld met 5 van de 5 sterren

Great Service

Quick delivery and easy ordering online service.

29 oktober 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review Pauline! It is much appreciated! Cormac.

Beoordeeld met 5 van de 5 sterren

A great range of cat food, toys and accessories

A great range of cat food, toys and accessories. We've recently re-home our first cat (nearly 3 years old) and were delighted to find The Pet Experience sell the same brand of food the cat is used to and at a great price. Lots of great toys and accessories available too!

4 oktober 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for taking the time to leave your great review Phil and I am very pleased that we have everything in stock that you were after! We look forward to seeing you again soon!

Beoordeeld met 5 van de 5 sterren

Ordered online

Ordered online. Delivered within 48 hours. Great service. No delivery charge due to the size of the order. Teepee dog food is a great dry food.

1 september 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review and feedback Jill! Much appreciated. Cormac.

Beoordeeld met 5 van de 5 sterren

Great products and service

Great products and service. The delivery service is most helpful when I’m without the car!

22 augustus 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thanks very much for taking the time to leave your review Lizzie! It is much appreciated! See you again soon, Cormac.

Beoordeeld met 5 van de 5 sterren

fantastic service

As always fantastic and quick service and home delivery, thank you

4 augustus 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your new review Karen, much appreciated as always!

Beoordeeld met 5 van de 5 sterren

I was in weymouth for the weekend and…

I was in weymouth for the weekend and decided to visit pet experience it indeed was a very valuable experience the owner shared his knowledge about dog he recomemded some food for my itchy dog and also shampoo it has helped a lot i can see A lot of difference
I would recomemnd this shop to all pet parents
And once again thank you for a wonderful pleasant friendly place
Very reasonable price and extremley smiling customer service
Thank you
Aj

21 juli 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you very much Ajaya for taking the time to leave your very kind and complimentary review! It is very much appreciated and it is always nice to know that we are getting it right for our customers. We look forward to seeing you on your next return trip to Weymouth and if you need any Teepee 80/20 in the meantime we can ship that to you by courier with free delivery. Thanks again, Cormac.

Beoordeeld met 5 van de 5 sterren

Love the Teepee product.

Love the Teepee product.
It has made my dogs guts normal again.
My dog just gobbles it all down and loves it so much.
I have been using it for nearly a year now.
It always gets delivered so quickly as well.
Thank you

10 juni 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you very much for your great review Ruth! Apologies for my slow reply, I have been away for a few days. I'm really glad to hear how well the Teepee food suits your dog and that you are happy with our deliveries. As always, any questions, you know where we are! Thanks again, Cormac.

Beoordeeld met 5 van de 5 sterren

Five paw star review!

I have been using The Pet Experience for 12 years now. They have given me support and advice on all three of my dogs over this time. I recommend their services regularly and I always get great feedback from friends that have taken me up on my recommendations.
Cormac knows all three of my dogs so well that I don't need to tell him the history when I need advice on a new issue.
Cormac and his staff helped to keep our dogs fed and safe over COVID offering home deliveries.
Thank you Pet Experience, Jerry,Murray and Gracie all give you paws five!

7 juni 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for taking the time to leave us a review Jane, it is very much appreciated! I'm very happy to hear we have gotten it right for you over all this time! See you again soon, Cormac.

Beoordeeld met 5 van de 5 sterren

Always a good experience

We have been using the pet experience for years now. Great team and friendly too. Excellent service. Wouldn’t shop anywhere else for our cats. The loyalty card is also a real bonus.

6 juni 2022
Review zonder uitnodiging
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you very much for taking the time to leave your great review Matt! It is much appreciated! See you again soon, Cormac.

Beoordeeld met 5 van de 5 sterren

Excellent Pet Shop.

As always The Pet Experience is our first choice for all our dogs needs. When Cormac didn't have poo bags with handles in so I could use them with my walking aid, he ordered them to be stocked at the shop without and worries.
Cormac, Chris & Bev are always on hand to help and advise with everything related to our animals.

6 april 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review and kind words Donna! Always here to help however we can!

Beoordeeld met 5 van de 5 sterren

Great as always

The cat loves the Easterbrooks food and delivery was very prompt 10/10

28 februari 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review Chrissie, it is much appreciated! Glad the food is going down well! :-)

Beoordeeld met 5 van de 5 sterren

Great communication and advice…

Great communication and advice following our purchase of Easterbrooks Large Puppy food.

6 januari 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review Lianne and I hope your new puppy has settled well on our Easterbrooks Large Breed puppy food. As always, any queries just let us know! Thanks, Cormac.

Beoordeeld met 5 van de 5 sterren

We have been to the pet experience a…

We have been to the pet experience a few times and I must say that the customer service has been fabulous. They go out their way to help you. We have a border collie eating the Teepee range and is absolutely loving them. Thanking you very much

5 januari 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review and kind words Mandy! It is very much appreciated! Always good to know we are getting it right! See you again soon, Cormac.

Beoordeeld met 5 van de 5 sterren

Helpful & friendly staff

Helpful & friendly staff, even messaged me regarding feeding guidelines and suitability of food for a dog with different problems when asked. Overall a great experience.

4 januari 2022
Logo The Pet Experience

Antwoord van The Pet Experience

Thank you for your great review Kristy and I'm glad that we have been of some help to you. We're are always here if you have any more questions or queries.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer