There were two issues with the order and the customer service department handled each in a timely fashion, with consideration and, at the end, with an unexpectedly very nice conclusion. I am enjoying... Toon meer
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My experience with your customer service rep, Anna, was great! I had no problems communicating with her. She was prompt and efficient in handling my issue. I can't say the same for your company. Pr... Toon meer
Arlyn was very helpful when I needed to pause my auto ship. She was able to pause my shipments for 90 days so I can use the supply that I have. She also was very helpful with my current shipment enrou... Toon meer
I inadvertently signed up for a subscription and needed to cancel. Arlyn was very helpful and kind in refunding the charge. She should be commended.
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Anna was Quick and helpful
Quick and helpful, Anna responded and resolved my issues. She was helpful and friendly
Customer satisfaction
Arlyn was very helpful when I needed to pause my auto ship. She was able to pause my shipments for 90 days so I can use the supply that I have. She also was very helpful with my current shipment enroute and its cost by reducing it. Very satisfied with my experience with Living Core
I'm giving Airlen a 5-star rating…
I'm giving Airlen a 5-star rating because she was a great professional, handling my question with finesse and sensitivity.
The product is great
The product is great. Thank you, Anna, for resolving my issue in a very professional way.
Good product and admin response prompt…
Good product and admin response prompt and fair.
Trusty and true support
Trusty and true support. Thanks Veronica!
Had a minor problem and it was…
Had a minor problem and it was corrected to my satisfaction! Rare these days!
Anna
Anna, answered my email promptly, left me no doubt my subscription would be put on hold for almost 6 months. I have more Ceylon cinnamon than I’ll use daily as my supplement and with my cooking.
It was quick response.
Gem was extremely helpful and resolved…
Gem was extremely helpful and resolved my question and request promptly
Now THAT’S Customer Service!
Veronica was very prompt and professional resolving my issue. Clone Veronica!
Emphasis on the Customer
Customer service was flawless in suggesting options in a respectful and professional way.
It's one thing to have a great product. It's quite another to have a great team as the face of the product.
Veronica was very helpful in addressing…
Veronica was very helpful in addressing my concerns.
I ordered their product and was pleased…
I ordered their product and was pleased to have received it, It was a special offer buy one get one free; but the company combined the two into one; but on the product renewal - the number of products order was two. This is not what I expected and my bank stopped the transaction. I contacted LivingRoot Organic Ceylon Cinnamon Powder and they emailed that the issue had been resolved.
Arlyn responded quickly and…
Arlyn responded quickly and professionally to my request to change the frequency of my recurring order. Thanks, Arlyn!
They were very helpful to resolve the…
They were very helpful to resolve the problem I had.
Anna was quick at responding to my…
Anna was quick at responding to my e-mails. She explained how my subscription works and told me when my order was shipped.
Veronica was very quick with a response…
Veronica was very quick with a response to my request. She gave me options and followed through with what I decided.
Prompt reply
Prompt reply. I am satisfied with the outcome of this situation. I will order from these folks again.
I have never had a problem resolved so…
I have never had a problem resolved so quickly and efficiently. I really appreciate that. Veronica was excellent … give her a raise!!!
Any inquiry I had were promptly…
Any inquiry I had were promptly addressed. Anna was a great resource and truly appreciated all her help.
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