There were two issues with the order and the customer service department handled each in a timely fashion, with consideration and, at the end, with an unexpectedly very nice conclusion. I am enjoying... Toon meer
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Lees wat reviewers zeggen
My experience with your customer service rep, Anna, was great! I had no problems communicating with her. She was prompt and efficient in handling my issue. I can't say the same for your company. Pr... Toon meer
Arlyn was very helpful when I needed to pause my auto ship. She was able to pause my shipments for 90 days so I can use the supply that I have. She also was very helpful with my current shipment enrou... Toon meer
I inadvertently signed up for a subscription and needed to cancel. Arlyn was very helpful and kind in refunding the charge. She should be commended.
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Easy Cancellation
Anna was very helpful in cancelling my subscription.
Arlyn was able to cancel my order very…
Arlyn was able to cancel my order very quickly. I would like to recommend your company change its packaging to make it much larger for people to read and give a little more detail on the recommended dosage amount and best time to take it.
Excellent communication
Although there was a problem with the international supplier, this company was very quick to respond to any questions in regard to the order.
I had a problem with my order and Anna…
I had a problem with my order and Anna solved it - swiftly, efficiently and with understanding. Couldn’t ask for anything better - thank you!
Customer Service, Shipping and Communications
My experience with your customer service rep, Anna, was great! I had no problems communicating with her. She was prompt and efficient in handling my issue. I can't say the same for your company. Product was only shipped after I questioned why I was charged but had received nothing. Then I got a notice that more product was shipped from China and was charged again. Communications and shipping issues are a problem in your company. I will be careful never to order from you again.
Very quick response to my email
Arlyn was very helpful with my dilemma…
Arlyn was very helpful with my dilemma and was prompt in taking care of this issue.
Arlan was very helpful and professional…
Arlan was very helpful and professional in dealing with my request for cancellation. Thank you !
Customer service was great.
Your representative, Anna, was so very helpful and kind to work with. She helped me a great deal with my order.
I appreciate her canceling my order.
Thank you for clarification
Thank you for clarification to all the items I questioned.
Your responses have been timely and informative.
Wishing you a wonderful day.
Arlyn truly helped with some of my concerns
Arlyn truly helped with some of my challenges. She answered promptly and kindly.
Great Customer Support!
I had some confusion with the names associated with this company, & contacted the support team. Veronica was prompt with the explanation, & very kind in informing me that my account included a subscription; she was also completely understanding when I needed to cancel it. I have started using the product, but will have to discontinue for a while due to some unrelated medical issues. Thank you Veronica!
Arlen was very helpful and accommodating
Arlen was very helpful and accommodating
Veronica was quick to come to my aide…
Veronica was quick to come to my aide and support!! I hope ceylon cinnamon powder is good for me!!
I never received the merchandise I…
I never received the merchandise I purchased and they refunded me without giving me any hassles and I really appreciate that
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